Books by Van Haren Publishing

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IT Service Management: An Introduction: Based on ITIL (Spanish version) image

IT Service Management: An Introduction: Based on ITIL (Spanish version)

ISBN-13: 9789077212189
Edition: Spanish ed
Released: Apr 01, 2005
Format: Paperback, 202 pages
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IT Governance: A Pocket Guide Based on COBIT image

IT Governance: A Pocket Guide Based on COBIT

Author(s): Brand, Koen
ISBN-13: 9789077212196
Edition: 2nd
Released: Apr 01, 2005
Format: Paperback, 151 pages
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The IT Strategy Management Process: Supporting IT Services Through Effective Knowledge Management image

The IT Strategy Management Process: Supporting IT Services Through Effective Knowledge Management

Author(s): Oetringer, Eugen
ISBN-13: 9789077212264
Released: Apr 01, 2005
Format: Paperback, 136 pages
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Six Sigma for IT Management image

Six Sigma for IT Management

ISBN-13: 9789077212301
Edition: First Edition
Released: Jun 23, 2006
Format: Paperback, 150 pages
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Foundations of It Service Management Basuto Su Itil (Itilv2) (Italian Version) image

Foundations of It Service Management Basuto Su Itil (Itilv2) (Italian Version)

ISBN-13: 9789077212653
Edition: First Edition
Released: Dec 01, 2008
Format: Paperback, 241 pages
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Metrics for IT Service Management image

Metrics for IT Service Management

Author(s): Peter Brooks
ISBN-13: 9789077212691
Released: Apr 04, 2006
Format: Paperback, 208 pages
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Service Agreements: A Management Guide (Itsm Library) image

Service Agreements: A Management Guide (Itsm Library)

Author(s): Rob Johnston
ISBN-13: 9789077212912
Edition: First Edition
Released: Mar 07, 2006
Format: Paperback, 100 pages
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It Service Management: An Introduction image

It Service Management: An Introduction

Author(s): Van Bon, Jan
ISBN-13: 9789080671348
Released: Jan 01, 1834
Format: Paperback
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IT Service Management: An Introduction image

IT Service Management: An Introduction

Author(s): BON J. VAN
ISBN-13: 9789080671362
Edition: 3Rev Ed
Released: Mar 13, 2003
Format: Paperback, 208 pages
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Passing The ITIL Intermediate Exams: The Study Guide (Volume 3) image

Passing The ITIL Intermediate Exams: The Study Guide (Volume 3)

ISBN-13: 9789087530204
Edition: Study Guide ed.
Released: Jul 05, 2011
Format: Paperback, 331 pages
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