The ways that IT operations of medium and large companies have changed considerably in recent years are addressed in this guide to supporting IT services through effective knowledge management. Topics such as agility, governance, risk management, knowledge management, business intelligence, quality, and ITIL are covered. How each of these topics affect strategy and, in turn, guide and direct implementation instructions such as standards and best practices is also discussed.

The IT Strategy Management Process: Supporting IT Services Through Effective Knowledge Management

Oetringer, Eugen

Computers & Technology

Van Haren Publishing

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Books by Oetringer, Eugen

See the best price to sell, buy, or rent books by Oetringer, Eugen. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

The IT Strategy Management Process: Supporting IT Services Through Effective Knowledge Management