Foundations of It Service Management Basuto Su Itil (Itilv2) (Italian Version)

Business & Money

Van Haren Publishing

Education & Reference

In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their business processes that the quality of IT services and the synchronization of these services with the needs of the organization are now essential to their survival. This Introduction to IT Service Management, published by itSMF-I, is based on the latest edition of the ITIL books Version 3 and is intended to serve as: A thorough and convenient introduction to the field of IT Service Management and a selection of the V3 core books in the IT Infrastructure Library (ITIL). A guide to the specific processes relating to ITIL V3 and Service Management practices in general. A guide to all the major frameworks found within this specific industry

IT Service Management - An Introduction based on ISO 20000 and ITIL V3 (English version)

This is the book you need to prepare for TOGAF 8 Certification. It gives an overview of every learning objective for the TOGAF 8 Certified Course Syllabus and in-depth coverage on preparing and taking the examination. It includes 'Key Learning Points' and challenging 'Test Yourself' questions for each part of the syllabus, together with a 'Test Yourself' examination paper that you can use to test your readiness to take the official TOGAF 8 Certified Examination. This Study Guide provides the solid base of information you need to become TOGAF 8 Certified. What's more, it's authoritative, with materials derived from The Open Group TOGAF 8.1 documentation including the recent changes included in TOGAF 8.1.1. The audience for this Study Guide is: IT architects considering or planning to use TOGAF 8.1 Enterprise Edition in their IT architecture projects Senior managers who need an understanding of TOGAF 8.1 Enterprise Edition Special Features Each chapter has Test Yourself questions that will help you to test your understanding of the chapter and prepare for the TOGAF 8 Certified Examination. The purpose of these is to reinforce key learning points in the chapter. These are multiple-choice format questions where you must identify one correct answer. Each chapter also has a Recommended Reading section that indicates the relevant sections in the TOGAF 8 document that should be read to obtain a full understanding of the subject material. Finally, at the end of this Study Guide is a Test Yourself examination paper that you can use to test your readiness to take the official TOGAF 8 Certified Examination.

TOGAF Version 8.1.1 Enterprise Edition - Study Guide

Computers & Technology

This 2007 Edition is based on TOGAF Version 8.1 with Technical Corrigendum U065 applied, also known as TOGAF Version 8.1.1. As a comprehensive, open method for enterprise architecture, TOGAF 8 complements, and can be used in conjunction with, other frameworks that are more focused on specific aspects of architecture or for vertical sectors such as Government, Defense, and Finance. TOGAF may be used freely by any organization wishing to develop an enterprise architecture for use within that organization

TOGAF 2007 Edition (Incorporating 8.1.1) (Togaf Series)

Van Haren Pub

This is the official Open Group Pocket Guide for TOGAF Version 8.1.1 Enterprise Edition. This pocket guide is published by VHP on behalf of The Open Group. TOGAF, The Open Group Architectural Framework is a fast growing, worldwide accepted standard that can help organisations build their own Enterprise Architecture in a standardised way. This book explains why the in s and out s of TOGAF in a concise manner. This book explains how TOGAF can help to make an Enterprise Architecture. Enterprise Architecture is an approach that can help management to understand this growing complexity.

TOGAFTM Version 8.1.1 Enterprise Edition A Pocket Guide (English version)

This thorough series of titles looks at each of the ITIL V3 lifecycle stages in order to give readers a succinct but complete guide to the essence of that stage, the set includes: service strategy, service design, service transition, service operation, and continual service improvement This set is not only includes the lifecycle approach, but in addition covers the official ITIL V3 processes in a separate section.Titles are also available as individual management guide on Amazon.com. Other languages available: German,Spanish,Dutch

ITIL Lifecycle Approach Based on ITIL V3: Management Guides

The "IT Governance based on COBIT" management guide covers the same theory as the ISACA Management Guidelines publication, but it offers detailed information on the overall process model as well. This IT Governance Management Guide is the result of a project that involved many experts from all over the world. It started out as a compact reference to one framework, but it grew into an original document on IT Governance. It is provided for two purposes: It is a quick-reference guide to IT governance for people that are not acquainted with this field of work. It is a high-level introduction to ISACA's open standard COBIT 4.1 that will encourage further study. This guide follows the process structure of COBIT 4.1, but adds new information to the structure. This guide is aimed at business and IT (service) managers, consultants, auditors and anyone interested in learning more about the possible application of IT governance standards in the IT management domain. In addition, it provides students in IT and Business Administration with a compact reference to COBIT 4.1.

IT Governance Based on COBIT 4.1: A Management Guide

This is the official Open Group Pocket Guide for TOGAF Version 9 Enterprise Edition. This pocket guide is published by VHP on behalf of The Open Group. TOGAF, The Open Group Architectural Framework is a fast growing, worldwide accepted standard that can help organisations build their own Enterprise Architecture in a standardised way. This book explains why the in s and out s of TOGAF in a concise manner. This book explains how TOGAF can help to make an Enterprise Architecture. Enterprise Architecture is an approach that can help management to understand this growing complexity.

Togaf Version 9 Enterprise Edition: A Pocket Guide (Togaf Series)

The purpose of certification to TOGAF 9 Certified is to provide validation that, in addition to the knowledge and comprehension of TOGAF 9 Foundation, the Candidate is able to analyze and apply this knowledge. The learning objectives at this level therefore focus on application and analysis in addition to knowledge and comprehension. The TOGAF 9 People certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively. The topic for this Study Guide is preparation for the TOGAF 9 Part 2 Examination or Section 2 of the TOGAF 8 9 Advanced Bridge Examination, leading to TOGAF 9 Certified.

Togaf 9 Certified Study Guide

Business Technology

Business organizations, both public and private, are constantly challenged to innovate and generate real value. CIOs are uniquely well-positioned to seize this opportunity and adopt the role of business transformation partner, helping their organizations to grow and prosper with innovative, IT-enabled products, services and processes. To succeed in this, however, the IT function needs to manage an array of inter-related and inter-dependent disciplines focused on the generation of business value. In response to this need, the Innovation Value Institute, a cross-industry international consortium, developed the IT Capability Maturity Framework™ (IT-CMF™). The IT Capability Maturity Framework™ (IT-CMF™) is a comprehensive suite of tried and tested practices, organizational assessment approaches, and improvement roadmaps covering the full range of capabilities needed to optimize value and innovation in the IT function and the wider organization. It enables organizations to devise more robust strategies, make better-informed decisions, and perform more effectively, efficiently and consistently.

IT Capability Maturity Framework IT-CMF

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