Essential Statistical Concepts for the Quality Professional

The essence of any root cause analysis in our modern quality thinking is to go beyond the actual problem. This means not only do we have to fix the problem at hand but we also have to identify why the failure occurred and what was the opportunity to apply the appropriate knowledge to avoid the problem in the future. Essential Statistical Concepts for the Quality Professional offers a new non-technical statistical approach to quality for effective improvement and productivity by focusing on very specific and fundamental methodologies and tools for the future. Written by an expert with more than 30 years of experience in management, quality training, and consulting, the book examines the fundamentals of statistical understanding, and by doing so demonstrates the importance of using statistics in the decision making process. The author points out pitfalls to keep in mind when undertaking an experiment for improvement and explains how to use statistics in improvement endeavors. He discusses data interpretation, common tests and confidence intervals, and how to plan experiments for improvement. The book expands the notion of experimentation by dealing with mathematical models such as regression to optimize the improvement and understand the relationship between several factors. It emphasizes the need for sampling and introduces specific techniques to make sure accuracy and precision of the data is appropriate and applicable for the study at hand. The author's approach is somewhat new and unique; however, he details tools and methodologies that can be used to evaluate the system for prevention. These tools and methodologies focus on structured, repeatable processes that can be instrumental in finding real, fixable causes of the human errors and equipment failures that lead to quality issues.

Business & Money

Stamatis, D.H.

Economics

Routledge

TQM Engineering Handbook (Quality and Reliability)

CRC-Press

"This book addresses the essentials of an automotive audit which is required by all automotive suppliers world-wide. They are based on customer specific requirements, ISO standards, and industry specifications. This book covers both the mandated documents and records that are necessary for compliance, with an extensive discussion on Layered Process Audits and distance auditing. The book addresses the six standards for certification in one volume. It explains "why" and "how" an effective audit should be carried out. It identifies the key indicators for a culture change with an audit, explains the "process audit" at length, discusses the rationale for Layered Process audits and summarizes all the mandatory documents and records for all standards and requirements. The book covers the issue of risk in auditing and emphasizes the role of a "checklist" in the preparation process. This book is for those that conduct audits, those that are interested in auditing, and those being audited. It specifically addresses automotive OEMs and their supplier base but is also of interest to anyone wanting information on auditing"--

Automotive Audits: Principles and Practices (Practical Quality of the Future)

With a detailed discussion on the preparation and tools needed for an automotive process audit, this book addresses the fundamental issues and concerns by focusing on two objectives: explaining the methods and tools used in the process for the organization, and provide a reference or manual for dealing with documenting quality issues. 
This book addresses the fundamental issues and concerns for a successful automotive process audit and details specifically how to prepare for it. It presents a complete assessment of what an organization must do to earn certification in ISO standards, industry standards, and customer-specific requirements. It also focuses on the efficiency of resources within an organization so that an audit can be successful and describes the methodologies to optimize the process by knowing what to do, what to say, and how to prove it. A road map is offered for the "process audit" and the "layered audit," and defines a clear distinction between the preparation details for each. 
This book is intended for those that conduct audits, those who are interested in auditing, and those who are being audited. It specifically addresses how to prepare for an automotive process audit for readers who are involved in quality, manufacturing, and operations management, and those who work with suppliers.

Automotive Process Audits: Preparations and Tools (Practical Quality of the Future)

Advanced Product Quality Planning (Practical Quality of the Future)

This book defines, develops, and examines the foundations of the APQP (Advanced Product Quality Planning) methodology. It explains in detail the five phases, and it relates its significance to national, international, and customer specific standards. It also includes additional information on the PPAP (Production Part Approval Process), Risk, Warranty, GD&T (Geometric Dimensioning and Tolerancing), and the role of leadership as they apply to the continual improvement process of any organization. 
Features\nDefines and explains the five stages of APQP in detail\nIdentifies and zeroes in on the critical steps of the APQP methodology\nCovers the issue of risk as it is defined in the ISO 9001, IATF 16949, the pending VDA, and the OEM requirements\nPresents the role of leadership and management in the APQP methodology\nSummarizes all of the change requirements of the IATF standard

Although regularly introducing new products or services is the lifeblood of most industries, bringing them to market can be fraught with peril. Timing, cost, and quality all play important roles in a successful product launch and avoiding expensive ― often in more than just dollars ― recalls and redesigns. Quality Assurance: Applying Methodologies for Launching New Products, Services, and Customer Satisfaction details continual improvement (CI), a proven process for avoiding common problems and creating customer satisfaction.\nThe book explores the three fundamental approaches required to create a truly CI culture in any organization: a) consistent philosophy of improvement by management, b) receptive organizational culture, and c) the entire culture of the organization must be willing to make decisions based on measurement and data. It outlines the seven principles: research/plan, assure, explain, prioritize, demonstrate, confirm, and show. However, as with CI itself, this attitude must be incorporated into the processes of any organization and create products or services for the market place that will delight customers rather than just satisfying them.\nTime and cost constraints are the biggest culprits here, not any one person’s lack of due diligence. When this happens, organizations must look at the bigger picture internally and identify it as a system problem. Based on the author’s 35 years of experience, this book covers the essential items for doing the right thing the first time especially during launching a good product and/or service to the customer. It identifies key indicators and methodologies that will help you attain excellent performance, delivery, and cost with both the customer and supplier. In other words, by following these methodologies and indicators, the job will get done right the first time.

Quality Assurance (Practical Quality of the Future)

Praise for Six Sigma for Financial Professionals "Dr. Stamatis has tackled an area that is just learning the tremendous value of the Six Sigma methodology and how to use it. The financial community is proving that Six Sigma can and will reduce errors and prevent mistakes from occurring. Dr. Stamatis lays out the formula for success by starting with the foundations of Six Sigma and then moving into its application in financial arenas. He has given numerous examples and references that will assist in developing this methodology into a reality for your organization." -Roderick A. Munro, PhD Business Improvement Coach "A strong and thorough blueprint to follow for companies that are planning to implement Six Sigma. The book helps one understand how to focus on processes, not just projects, to help achieve business transformation." -Tammy S. Mitchell Vice President Controller TRW Automotive "Dr. Stamatis's approach to Six Sigma is insightful and would benefit readers outside the quality sector and quality professionals alike. The book is refreshing in truthfully identifying Six Sigma as a collection of proven methodologies, not a new 'silver bullet.'" -William M. Harral, CQA, CQE, CQMgr, CRE, ASQ-Fellow CEO, Arch Associates LLC "As a rule, financial executives focus on the bottom line for directions and ultimate decision-making. Dr. Stamatis's manuscript is clearly written, easily followed, and absolutely describes the potential benefits of Six Sigma and the need to incorporate it for long-term survival in any industry." -William P. Lianos President and Treasurer Michigan Rivet Corporation "Amid the crushing time crunch to compete, effective leaders have found an important tool in the Six Sigma method. Yet the plethora of information in the field often generates a confusing light without generating the necessary heat. Dr. Stamatis has penned an important, coherent, and complete contribution without cheerleading a single-minded approach. If you only have the time for one book to help you plan, prepare, or advance your Six Sigma effort, this is it." - A. J. Deeds President Team Quality Development, Inc.

Six Sigma for Financial Professionals

Industries

John Wiley&Sons, Inc.

Implementing the TE Supplement provides a detailed discussion of the required tools and practices, such as SPC, FMEA, mistake-proofing, audits, and reliability and maintainability -- one of the key requirements. Special features include a sample quality manual and full set of procedures.

Implementing The TE Supplement to QS-9000: The Tooling and Equipment Supplier's Handbook

Management & Leadership

Productivity Press

Advanced Quality Planning: A Commonsense Guide to AQP and APQP is the first book dedicated to explaining with clarity and detail the total advanced quality planning (AQP) process and how to set quality planning in the framework of a business strategy. The book provides a close look at the basic and advanced concepts of AQP so that both the novice and experienced user will be able to apply AQP appropriately and effectively. In addition, you will learn the "Big Three" automotive companies' required use of Advanced Product Quality Planning (APQP), a specialized version of AQP that emphasized the product orientation of quality. A clear itemized list of Chrysler, GM, Ford, and Tier I suppliers requirements is included, illustrating what they would like to see implemented in their suppliers' processes. Written in a practical format, the book takes you step-by-step through the advanced quality planning methodology, providing you with an overview and discussion of the role of teams in AQP, and its key components including: scheduling, creating a product definition, prototype development, manufacturing preparedness, analytical techniques, documentation, reliability and maintainability, and their implementation. Also included are checklists to help plan the actions that will be appropriate for their respective projects, and appendixes containing a sample business plan and a case study of Chrysler's Process Sign-Off, which demonstrates the results of effective AQP implementation.

Advanced Quality Planning : A Commonsense Guide to AQP and APQP

Every company considering or implementing the ISO or QS series of quality standards knows how important documentation and auditing are when it comes to certification. Documenting and Auditing for ISO 9000 and QS-9000 provides a comprehensive explanation of the documentation and audit process from both a practical and a theoretical point if view and leads readers through a detailed approach to preparing documentation and conducting an audit for a quality system in any organization. Each of the chapters and appendices are totally independent of each other and can be used as needed. Examples from a variety of industries illustrate the applicability of the standards and requirements. The need for sound documentation and auditing in the implementation process cannot be underestimated. Documenting and Auditing for ISO 9000 and QS-9000 will facilitate that process and help ensure a smooth registration or certification.

Documenting and Auditing for Iso 9000 and Qs-9000: Tools for Ensuring Certification or Registration

Irwin Professional_Pub

See the best price to sell, buy, or rent books by Stamatis, D.H.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Stamatis, D.H.