Tyler Burge has produced groundbreaking work on the semantics of proper names and indexicals, de re belief, formal truth theories, semantic and epistemic paradoxes, the philosophy of Gottlob Frege, and other areas of the philosophy of language and of mind. But he is best known for his arguments for anti-individualism, or externalism about mental content. Burge's aim in pursuing anti-individualism is nothing less than the solution to some of the most trenchant metaphysical and epistemological problems, including the nature of objectivity and norms, the force of skeptical arguments, apriority, and the nature of the self. Central to all of these is an account of intentional content that includes a penetrating critique of the empiricist notion of a concept.This book focuses mainly on Burge's work on anti-individualism. In it, various philosophers either comment on Burge's work or relate it to their own. An unusual feature is the generosity―both in volume and content―of Burge's contribution to this philosophical conversation. The section containing his responses comprises the most sustained, detailed, and interconnected body of writing that he has published in one place.

Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction

Business & Money

Graban, Mark

Industries

Productivity Press

Companies all over the world try their best to improve their business by implementing efforts such as Six Sigma, Lean Manufacturing, or a combination of the two methodologies. Logic would tell you that these two methods would be the right approach because you would have an improvement method that, through Lean, reduces waste and make value flow, while Six Sigma reduces and controls variation. If this were true, then why is it that many of these initiatives simply aren’t delivering quantifiable bottom-line results? After having studied many of these on-going improvement efforts, the author believes that these efforts are missing an important focusing mechanism. That is, most of these improvement efforts attempt to improve "everything" rather than finding that key part of the system that should be assessed and improved, the constraining factor, and then focusing the improvement efforts there and only there. The hallmark of this book is how to first locate this constraining factor and then determine the best way to exploit it to generate extreme profits, radically improve on-time delivery of products or services and increase market share by outperforming your competition at rates you never expected possible. How do we do this? By combining Lean and Six Sigma with the Theory of Constraints. This book demonstrates both the basics of improvement (i.e. results) with the "how to" (i.e. the methodology) in a very simple format that everyone within your organization will understand.

The Focus and Leverage Improvement Book: Locating and Eliminating the Constraining Factor of Your Lean Six Sigma Initiative

Sproull, Bob

Economics

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. This book systematically describes how NHS Highland uses Lean principles and mindsets to improve safety, quality, access, and morale while reducing costs, and increasing capacity. Existing books often describe the gains obtained by using Lean methods, but often do not describe the underlying concepts and methods in details. Other books describe continuous improvement work, or specific techniques such as daily management in detail. This book seeks to occupy a middle space by providing an overview of the range of Lean ideas applicable to healthcare with sufficient examples and cases studies from NHS Highland and partner organizations so readers can see them in use and practice.

Applying Lean in Health and Social Care Services: Improving Quality and the Patient Experience at NHS Highland

Hookway, Gavin

Stark, Cameron

Management & Leadership

Health Service Marketing Management in Africa

Health Service Marketing Management in Africa (978-0-429-40085-8, K402492) Shelving Guide: Business &amp; Management / Marketing Management The application of marketing to healthcare is a fascinating field that will likely have more impact on society than any other field of marketing. It’s been theorized that an intrinsically unstable environment characterizes this very relevant emerging field, hence raising new questions. Changing regulations, discoveries, and new health treatments continuously appear and give rise to such questions. Advancements in technology not only improve healthcare delivery systems but also provide avenues for customers to seek information regarding their health conditions and influence their participatory behaviors or changing roles in the service delivery. Increasingly, there is a shift from a doctor-led approach to a more patient-centered approach. In Africa, the importance of marketing-driven practices in improving the delivery of healthcare services cannot be overemphasized. The issue of healthcare delivery and management is significant for policymakers, private sector players, and consumers of health-related services in developing economy contexts. Scholars have strongly argued in favor of marketing and value creation in healthcare service delivery in Africa. Each country in Africa has its own issues. For example, long waiting times, unavailable medications, and unfriendly staff are just a sampling of issues affecting the acceptability of healthcare services. These examples highlight the need to utilize marketing and value creation tools in the delivery of healthcare services. Furthermore, there is a need for the integration of service marketing and management principles to enhance the delivery of quality healthcare across Africa and other developing economies which is the critical focus of this book. This book responds to calls for quality healthcare service management practices or processes from developing economy perspectives. Focusing primarily on African and other developing economy contexts, this book covers seven thematic areas: strategy in healthcare; marketing imperatives in healthcare management; product and pricing management in healthcare; distribution and marketing communications in healthcare; managing people in healthcare; physical evidence and service quality management in healthcare; and process management in healthcare.

One of the major discussions in the business world is: How do we get our human capital assets more engaged in the organization? Current Gallup Polls state that 85% of our employees are not engaged within their organizations. 
Employee Empowerment fully analyzes this workplace condition, which is a major concern for most CEOs. The solution proposed by this book is the introduction of the TLS (Theory of Constraints - Lean - Six Sigma) Continuum Empowerment model, which comprises three levels of empowerment – Management, Cross-Functional Team, and Individual. The first is the empowerment that comes from upper management to the organization as a whole. The second level is the empowerment that comes from the various cross-functional teams and the final level is from the individuals themselves through their ability to take ownership in the processes in which they are involved. The end solution in the book is that if we can get the human capital assets to take ownership of the processes (that is, empower the front-line employees), it will increase the level of engagement. If they become more engaged they will empower the organization at all levels to introduce sustainable change management to resolve problems within the organization. One of the tools of individual empowerment is the use of the Six Sigma toolbox. 
This book makes the case that when human capital assets take ownership of the processes, then we have greater engagement, and thus a more empowered organization.

Employee Empowerment: The Prime Component of Sustainable Change Management

Bloom, Daniel

Business Culture

A Revolution in Manufacturing : The SMED System (Hardcover Edition)

Shigeo Shingo and Andrew P. Dillon

Compared to its widespread implementation across almost all areas of production, Lean improvement efforts lag within the process industries. While many innovators have successfully applied Lean principles to these industries during the past three decades, most of those pioneering efforts were never recorded to guide the improvement efforts of others. Drawing on more than 40 years of application experience at one of the world’s largest chemical and materials manufacturers, coupled with 10 years in private practice, Peter King corrects this void by providing the first comprehensive resource written explicitly for change agents within the process industries. Focusing on areas where the improvement needs of the process industry differ from parts assembly manufacturing, Lean for the Process Industries: Dealing with Complexity, Second Edition: <ul>
<li>Covers each of the eight wastes commonly described in Lean literature, looking at how they manifest themselves in process operations. </li> <li>Explains how to adapt value stream mapping for process operations. </li> <li>Shows how to identify the root causes of bottlenecks, and how to manage them to optimize flow until they can be eliminated.</li> <li>Provides practical techniques to overcome the barriers which have prevented the application of Cellular Manufacturing to process operations. </li> <li>Discusses the role of business leadership in a Lean strategy, describing both enabling and counter-productive management behaviors </li> </ul>
Since the publication of the first edition of this book, Peter King has been busy consulting with food, beverage, gasoline additive, and nutraceutical companies -- these new experiences have broadened his perspectives on certain Lean processes and have given him a richer set of examples to discuss in this new edition. While Value Stream Mapping is a very powerful tool to understand flow, bottlenecks, and waste in an operation, the traditional format as presented in many other books does not describe all of the data required to fully understand process flow and its detractors. This new edition highlights the necessary additions with examples of why they are useful. Product wheel scheduling achieves production leveling in a far more comprehensive and effective way than traditional heijunka methods. This edition has a more thorough description of the wheel concept and design steps, and more examples from actual applications.

Lean for the Process Industries

King, Peter L.

Healthcare Workforce Transitioningshares with educators and healthcare professionals alike the awareness, integration, and partnership that results from a successful process of framing a Healthcare Management Program around core competencies. To transition toward a successful healthcare career requires proficiencies in communication, leadership, professionalism, knowledge of the healthcare environment, and business skills. Competencies provide context to curriculum construction and build awareness of the role this standard plays in a career-ready workforce. Integrating professional development and service learning into co-curricular activities further strengthens outcomes. Partnering with healthcare professionals through ongoing World Café conversations, contributes a touchstone about expectations and accountabilities to be successful in a career. This book draws on the World Café methodology, guidelines, and vignettes in developing performance assessment, coaching, training, and performance reviews. The author provides lessons learned throughout the text to illustrate the points made in the chapters. It also provides a proven participatory methodology applied to competency exploration, application, and authentication. , and vignettes in developing performance assessment, coaching, training, and performance reviews. The author provides lessons learned throughout the text to illustrate the points made in the chapters. It also provides a proven participatory methodology applied to competency exploration, application, and authentication.

Healthcare Workforce Transitioning: Competency Conversations through World Café

Drabczyk, Dr. Anne

Higher education (HE) is amongst the hardest sectors in which to apply lean. Universities resist change, their organizational cultures being far from the manufacturing environment where lean was born. The way HE organizations are structured, funded, and function globally is idiosyncratic; one size is unlikely to fit all. However, the sector is also dynamic and a mature understanding of lean, as a philosophy, led by principles, suggests there are many ways HE could grow through lean. This collection of work reflects the state-of-the-art in the global practical application of lean for higher education. It aims to demonstrate the diverse applications of lean in universities inspiring others to deeply engage with lean thinking in their own unique context and to drive successful, sustainable, lean work. Contributors are both well-known experts in lean HE and up-and-coming practitioners. Authors live globally, in countries such as Australia, Canada, Malaysia, Poland, the UK, and the USA. They represent higher education environments from applied teaching institutions to research-focused universities from 50 years old to more than 800 years old. The collection focuses on lean applied across universities as a whole, often addressing the administrative support or professional services side of how these institutions work. The application of lean is not limited purely to the administration of such organizations but is applied to the primary purpose of universities: teaching and research. This volume is not focused on lean theory. Instead, it discusses how HE institutions have taken lean forward and the lessons learned that others can share and learn from. It is composed of six sections: Starting out, People, Projects, Technology, Sustaining Lean, and Culture. The rich and wide perspectives in this book will enable the reader to understand the many ways that lean thinking is applied in higher education globally. More importantly, this book will help the reader better understand and apply lean in the context of their own work.

Global Lean for Higher Education: A Themed Anthology of Case Studies, Approaches, and Tools

Yorkstone, Stephen

Cultivating a Digital Culture for Effective Patient Engagement offers a strategic framework for healthcare provider websites in order to support patient engagement and connected health initiatives. Referred to as the Health Empowerment Web Strategy Index (HEWSi), the proposed framework is complemented by a detailed "check list" of health empowerment items organizations should incorporate into their website design. A healthcare provider's website should be an effective resource for empowering the health of patients no matter where patients are in their digital culture evolution. The challenge for many organizations is that patient engagement/connected health initiatives are frequently developed and managed separately from the organization's digital marketing efforts. This book recognizes this disconnect and advocates for a reimaging of healthcare provider websites based on the four domains of the HEWSi strategic framework: (1) orienting; (2) enlightening; (3) aligning; and (4) personalizing. As a framework and toolkit, HEWSi helps breakdown patient engagement silos within healthcare organizations by allowing varied functional teams (marketing; web developers; patient experience staff; clinical leaders; HIM/HIS personnel; etc.) to congregate around a shared pathway for conversing, strategizing, planning, and developing an effective patient empowerment website.

Cultivating a Digital Culture for Effective Patient Engagement: A Strategic Framework and Toolkit for Health-Provider Websites (HIMSS Book Series)

Pettit, Lorren

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