Describing in great depth and detail all areas of hotel administration, this accurate book provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with readers the procedures effective managers use to ensure their hotel's?and their own?ultimate success. KEY TOPICS This unique approach addresses all of the operating departments of a full-service hotel?Human Resources, Controller, The Front Office, Housekeeping, Food and Beverage, Safety and Property Security, Sales and Marketing, Facility Engineering and Maintenance?from the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a hotel, and career opportunities. For current and future hotel general managers, and hotel department heads?i.e., executive housekeepers, directors of sales, controllers, and front office managers.

Hotel Operations Management

Business & Money

Hayes, David K.

Ninemeier, Jack D.

Job Hunting & Careers

Pearson College Div

Written for those considering a career in the travel/tourism industry, this book helps them decide if they do want to work within the industry. Exploring the diverse world of the hospitality industry and its segments, this user-friendly book is well organized to facilitate learning. Chapter learning objectives, Feedback from the Real World, and Glossary sections; several hundred photo images, Challenges, ¿Master Your Knowledge¿ sections, ¿Learn from the Internet¿, and a comprehensive supplements package make this book helpful in facilitating learning. Answers questions such as: What segment(s) is/are of most interest? How do I discover career opportunities? How do I get my first professional position in the industry? How do I plan a longer-term career? What are tactics to help assure success within my career? Do I want to work for myself (be an entrepreneur) or for someone else (be an intrapreneur)? Do I want to work domesticall

Hospitality Operations: Careers in the World's Greatest Industry

Perdue, Joe

The hospitality and tourism industry is vast and offers seemingly endless professional opportunities. Written for those considering a career in the field, this book explores each segment of the industry (lodging, foodservices, recreation, meeting planning etc.) and the various positions within each sector. Profiling hospitality leaders and rising stars, it shows readers different career paths and helps them determine their own career goals and aspirations. With a new chapter on entertainment, a new section on condo-hotels, and revised coverage of healthcare foodservices, it keeps stride with the fast-paced hospitality industry and helps readers discover their own place within it. Answers questions such as: What segment(s) is/are of most interest? How do I discover career opportunities? How do I get my first professional position in the industry? How do I plan a longer-term career? What are tactics to help assure success within my career? Do I want to work for myself (be an entrepreneur) or for someone else (be an intrapreneur)? Do I want to work domestically or in a position elsewhere in the global hospitality industry (or both)? For those considering a career in the travel/tourism industry or professionals already working in the industry.

Discovering Hospitality and Tourism: The World's Greatest Industry (2nd Edition)

Perdue, Joseph

Travel

Pearson

Written in an easy-to-read, easy-to-understand, easy-to-remember style, Foundations of Lodging Management tells readers the basics about how the lodging industry and the hotels in that industry operate. KEY TOPICS: Included are chapters on the history and structure of the lodging industry as well as on the individual operating departments such as front office, sales and marketing, housekeeping and maintenance that are so vital to the success of a hotel. The book concludes with an extensive chapter detailing alternative ";careers"; in the lodging industry. MARKET: For hotel general managers, assistant general managers, controllers, front office managers, food and beverage directors, executive housekeepers, chief maintenance engineers, and franchise service directors.

Foundations Of Lodging Management

Industries

Witten with the context that the Front Office Department's primary function is to "connect" the property and its employees with the guests. This book details policies and procedures that address the department's critical role of serving guests, coordinating employee communcation and utilizing technology to benefit guests, staff and owners. An emphasis on providing guest service; Facilitating the work of employees in other departments as they provide service; Using technology to meet the needs of guests and hotel employee peers; The Context of Front Office Operations; Technology Helps Front Office Operations; Front Office and the Guest Cycle; Special Front Office Concerns. Hotel operation managers and administrators.

Professional Front Office Management

Woods, Robert

Austin, Michele A.

Describing in great depth and detail all areas of hotel administration, this accurate book provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with readers the procedures effective managers use to ensure their hotel¿s–and their own–ultimate success. KEY TOPICS This unique approach addresses all of the operating departments of a full-service hotel–Human Resources, Controller, The Front Office, Housekeeping, Food and Beverage, Safety and Property Security, Sales and Marketing, Facility Engineering and Maintenance–from the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a hotel, and career opportunities. For current and future hotel general managers, and hotel department heads–i.e., executive housekeepers, directors of sales, controllers, and front office managers.

This package contains the following components: -0135110106: Front Office Management Simulation Access Card 
-0132560895: Foundations of Lodging Management

Foundations of Lodging Management + Front Office Management Simulation Access Card

Miller, Allisha A.

PRENTICE/HALL

Help hospitality supervisors hit the ground running with the skills they'll learn in this book. They will be prepared to juggle with expectations of management, guests, employees, and governmental agencies. New case studies help employees practice solving problems they may face on the job. This textbook also provides resources to help employees create a professional development plan for their hospitality career.

Supervision in the Hospitality Industry with Answer Sheet (AHLEI) (4th Edition)

Kavanaugh, Raphael R.

American Hotel & Lodging Association

Educational Institute

Give your students the foundation they need to make smart decisions in food and beverage operations. MANAGEMENT OF FOOD AND BEVERAGE OPERATIONS addresses ways in which food and beverage operations have adapted management and operating tactics from other industries, what operations are doing to maintain or improve quality standards while reducing expenses, and how high-tech strategies are being used to give customers greater value for their dining dollars. Changes to this edition include technology-related updates throughout the text, an expanded discussion of marketing channels and tactics used by food service managers, information on sustainability issues in food service, and discussion of nutrition issues including menu labeling legislation, organic foods, food allergies, and the obesity problem in the United States.

Management of Food and Beverage Operations with Answer Sheet (AHLEI) (5th Edition) (AHLEI - Food and Beverage)

Teach your students the most up-to-date control processes used to reduce costs in food and beverage operations worldwide. In this edition, descriptions of most manually-based control procedures have been replaced with examples using technology. The book explores how planning and control functions can help operations work more efficiently, compete for market share, and provide value to guests. Each chapter also includes many Web-based referenced to illustrate the concepts discussed in the book.

Planning and Control for Food and Beverage Operations with Answer Sheet (AHLEI) (7th Edition) (AHLEI - Food and Beverage)

See the best price to sell, buy, or rent books by Ninemeier, Jack D.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Ninemeier, Jack D.

See the best price to sell, buy, or rent books by Ninemeier, Jack D.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Hotel Operations Management

Hospitality Operations: Careers in the World's Greatest Industry

Discovering Hospitality and Tourism: The World's Greatest Industry (2nd Edition)

Foundations Of Lodging Management

Professional Front Office Management

Hotel Operations Management

Foundations of Lodging Management + Front Office Management Simulation Access Card

Supervision in the Hospitality Industry with Answer Sheet (AHLEI) (4th Edition)

Management of Food and Beverage Operations with Answer Sheet (AHLEI) (5th Edition) (AHLEI - Food and Beverage)

Planning and Control for Food and Beverage Operations with Answer Sheet (AHLEI) (7th Edition) (AHLEI - Food and Beverage)