Getting to Yes: Negotiating Agreement Without Giving In

Business & Money

ROGER FISHER

Bruce Patton

William L. Ury

Business Culture

The national Bestseller

Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you". We all have difficult conversations, no matter how confident or competent we are. And too often, no matter what we try, things don't go well. Should you say what you're thinking and risk starting a fight? Swallow your views and feel like a doormat? Or should you let them have it? But--what if you're wrong? Difficult Conversations shows you a way out of this dilemma; it teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on fifteen years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds. Whether you're dealing with your baby-sitter or biggest client, your boss or your brother-in-law, Difficult Conversations can help.

Difficult Conversations: How to Discuss What Matters Most

Self-Help

Patton, Bruce

Heen, Sheila

FISHER, ROGER

Douglas Stone

Sheila Heen

Relationships

Random House Audio |

Please Read Notes: Brand New, International Softcover Edition, Printed in black and white pages, minor self wear on the cover or pages, Sale restriction may be printed on the book, but Book name, contents, and author are exactly same as Hardcover Edition. Fast delivery through DHL/FedEx express.

Difficult Conversations

Skills

Portfolio/Penguin

Book by 'ROGER FISHER, WILLIAM URY, BRUCE PATTON'

WILLIAM URY

Management & Leadership

RANDOM HOUSE BUSINESS BOOKS

Negotiation is a way of life for the majority of us. Whether we're at work, at home or simply going out, we want to participate in the decisions that affect us. Nowadays, hardly anyone gets through the day without a single negotiation, yet, few of us are armed with the effective, powerful negotiating skills that prevent stubborn haggling and ensure mutual problem-solving. Fisher and Ury cut through the jargon to present a few easily remembered principles that will guide you to success, no matter what the other side does or whatever dirty tricks they resort to. They include:--Don't bargain over positions--Separate people from the problem--Insist on objective criteria--What if they won't play?

Getting to Yes : The Secret to Successful Negotiation

Job Hunting & Careers

Conversas dificeis - Como discutir o que e mais importante (Em Portugues do Brasil)

Editora Sextante

Difficult Conversations (the 10th-anniversary edition) : The 10th-anniversary edition of the New York Times business bestseller-now updated with ""Answers to Ten Questions People Ask"". We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. Harvard Negotiation Project, with their study lasting for 15 years as well as numerous professional consulting, provides a step-by-step approach to having those tough conversations with less stress and more success.

Difficult Conversations (The 10th-anniversary Edition) (Chinese Edition)

China City Press

Como Chegar ao sim. Como Negociar Acordos sem Fazer Concessoes (Em Portugues do Brasil)

Sextante

Conversaciones Dificiles (Spanish Edition)

Economics

Grupo Editorial Norma

Como Conduzir uma Negociação - Chegar ao Sim (Portuguese Edition)

Lua de Papel

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Books by Bruce Patton