"Do no harm" is Alex Schmidt's mantra throughout Deliberate Intervention—a book that delves into how policy and design can work together to prevent harms in technology. Using the journalistic approach she employed as an NPR reporter, Schmidt studies the history of policy making, its biases, and its evolution in the changing technology field. The beginning of each chapter highlights a graphic showing the transformation of policy and design, drawn by well–known illustrator, MJ Broadbent. 
"For anyone who shapes or regulates new products, reading Deliberate Intervention is a step toward doing good by designing well." 
—Conor Friedersdorf, Staff Writer, The Atlantic\nWho Should Read This Book? 
This book is for anyone who is concerned about the harms of technology and interested in ways to circumvent them, i.e., policy makers, CEOs of tech companies, IT people, designers, lawyers, security analysts, product managers, healthcare workers, historians, writers—in other words, just about everyone. It’s particularly helpful for anyone who is designing anything that involves technology and is worried about the potential harm in their decision-making.\nTakeaways 
Readers will learn: How policy and design can partner. The history of policy and how evident harms have led to policy interventions and improvements. As harms emerge from technology, individuals and companies really do have the tools to intervene. Government can control harms with new policies. How to create better policy with solid design measures. What the future looks like for people with the advent of new technology.\nTestimonials 
"Deliberate Intervention is an in–depth, thoroughly cited guide on the intersection of policy and design, employing a narrative style that makes the complex subject matter fun to read and easy to grok without losing any of its gravitas. An absolute must-read for any citizen designer.” 
—Lisa Baskett, Healthcare Design Strategist 
"What will it take to design technology that does less harm? This subtle book offers thoughtful, nuanced, sometimes unexpected answers. It's a good read for any curious user of technology. And for anyone who shapes or regulates new products, reading it is a step toward doing good by designing well." 
—Conor Friedersdorf, staff writer, The Atlantic 
"This book is what America needs right now. With our democracy in dire straits and tech companies threatening our rights and privacy, the need for us to be proactive about policy is at an all-time high" 
—Ginger Reinauer, Senior Product Designer

Deliberate Intervention: Using Policy and Design to Blunt the Harms of New Technology

Business & Money

Schmidt, Alexandra

Economics

Two Waves Books

Meetings don’t have to be painfully inefficient snoozefests—if you design them. Meeting Design will teach you the design principles and innovative approaches you’ll need to transform meetings from boring to creative, from wasteful to productive. Meetings can and should be indispensable to your organization; Kevin Hoffman will show you how to design them for success.

Meeting Design: For Managers, Makers, and Everyone

Hoffman, Kevin M.

Business Culture

Why do some people succeed at change while others fail? It's the way they think! Liminal thinking is a way to create change by understanding, shaping, and reframing beliefs. What beliefs are stopping you right now? You have a choice. You can create the world you want to live in, or live in a world created by others. If you are ready to start making changes, read this book.

Liminal Thinking: Create the Change You Want by Changing the Way You Think

GRAY, DAVE

Websites and apps are places where critical parts of our lives happen. We shop, bank, learn, gossip, and select our leaders there. But many of these places weren’t intended to support these activities. Instead, they're designed to capture your attention and sell it to the highest bidder. Living in Information draws upon architecture as a way to design information environments that serve our humanity.

Living in Information: Responsible Design for Digital Places

Arango, Jorge

Industries

These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative. The Jobs To Be Done Playbook (JTBD) helps organizations turn market insight into action. This book shows you techniques to make offerings people want, as well as make people want your offering.

The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs

Kalbach, Jim

Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers. In Blind Spot, you'll learn how exceptional organizations—from Disney to Instagram—innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business—and even your shareholders.

Blind Spot: Illuminating the Hidden Value In Business

Diller, Steve

Shedroff, Nathan

Sauber, Sean

Management & Leadership

Information is easy. Understanding is hard. From incomprehensible tax policies to confusing medical explanations, we're swamped with information that we can''t make sense of. Figure It Out shows us how to transform information into better presentations, better meetings, better software, and better decisions. So take heart: under the guidance of Anderson and Fast, we can, in fact, figure it out--for ourselves and for others.

Figure It Out: Getting from Information to Understanding

Anderson, Stephen P.

Fast, Karl

Managing Priorities: How to Create Better Plans and Make Smarter Decisions

Max, Harry

Better thinking makes you a better person. And few things extend your mind as quickly and powerfully as the humble note. Notes let you fulfill commitments, manage complicated projects, and make your ideas real. Digital notes take you even further. By using the right tools and a bit of discipline, you can cultivate a "personal knowledge garden" where your thinking will blossom. <h3>Who Should Read This Book?</h3> Anyone and everyone who wants to get control of their notes to generate better ideas, learning, and actions. Duly Noted is superb for students, academics, business people, technicians, writers, UX people, managers, leaders--virtually anyone who can benefit from taking and managing notes. <h3>Takeaways</h3> <ul> <li>Learn best-practice note-taking principles so you can take more concise notes.</li> <li>Connect your notes to one another to create a personal network of ideas (your own personal "knowledge garden").</li> <li>Capture ideas before you lose them.</li> <li>Organize your notes so that you can find and make sense of them later.</li> <li>Learn how connected notes can spark insight and lead to new ideas and learning.</li> <li>Explore how notes can help you collaborate with other minds, including artificial ones</li> <li>Learn how to use Obsidian, a powerful digital note-taking tool.</li> <li>Follow the how-to exercises to lead you through the note-taking maze.</li> </ul>

Duly Noted: Extend Your Mind through Connected Notes

Computers & Technology

Computer Science

A step–by–step leadership guide from executive coach, keynote speaker, and bestselling author Donna Lichaw to transform yourself, your team, and your business into a league of superheroes poised for success.\n"Finally a book that doesn’t treat leadership styles as one–size–fits–all. The Leader’s Journey helped me think through how to tell my own story as a leader." —Melissa Perri, author of Escaping the Build Trap and Senior Lecturer, Harvard Business School\nNo one gives you a manual for how to be a great leader. Enter leadership expert Donna Lichaw. Drawing on psychology, neuroscience, design thinking, and her years of experience coaching business leaders from the likes of Amazon, Disney, Google, Mastercard, Lichaw’s tried-and-true leadership development methods will empower you to activate your superpowers, achieve your mission, and bring your team along for the ride. 
In this actionable four-part framework, you’ll learn: 
How to own and leverage your core story as a leader 
How to activate your leadership superpowers–and manage your personal Kryptonite 
How to develop a strategic roadmap to achieve your personal and business goals 
How to make a lasting impact that only you can make\nWith compelling examples from her extensive executive coaching career, Lichaw brings her background in storytelling and filmmaking to bear in this entertaining and engaging guide. Whether you're a founder, senior leader, or still aspiring to senior leadership, The Leader's Journey is an essential resource for anyone looking to step into their power and make a difference in their business and the world.

The Leader's Journey: Transforming Your Leadership to Achieve the Extraordinary

Lichaw, Donna

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