Excellent guide to converting panic into productive living.

From Panic to Power: The Positive Use of Stress

Self-Help

Parrino, John J

Personal Transformation

Performance Management Publications

Performance Teams: Completing the Feedback Loop - Leaders

Arts & Photography

Janis McCulloch

Performing Arts

Performance Teams: Completing the Feedback Loop - Members

Accelerated Training reduces training time by allowing your performers to acquire more rapidly the knowledge and skills that get business results, thus increasing your return on investment. Using this workbook, anyone can learn the design process that accelerates training. 1.) Defining measurable objectives, 2.) Identifying training deficits, 3.) Creating accelerated training to eliminate those deficits, and 4.) Evaluating your program’s efficiency. This process can be applied to the design of training in any media, text, classroom, video, computer, or the internet. The workbook includes 40 practice exercises, with complete instructions and answer keys, and numerous job aids to improve your design skills.

Instructional Design Made Easy

Education & Teaching

Guy S. Bruce

Schools & Teaching

Creating and maintaining a competitive business that keeps safety as a priority is tough. Organizations have created excellent practices and procedures resulting in safer work environments, but behavior must be a key component of any successful safety endeavor. 
 Removing Obstacles to Safety: A Behavior-Based Approach provides a quick, but detailed overview for integrating that key component with any ongoing safety process. Relevant to every member of any workforce, behavior-based safety (BBS) presents solutions to ergonomic, production, and lone worker issues at every level. Though targeting safety at work, this book also serves as a handy and easy-to-understand guide that reveals how to use BBS anywhere at anytime because accidents don t just happen on the job. In fact, for many, taking this system home has demonstrated the value of positive steps that even kids can use to develop safe habits. 
 Case studies, chapter summaries, and a Q &amp; A section kept the 1st edition in demand, but the revised edition offers even more: additional chapters further defining managerial, supervisory and frontline roles, leadership strategies, and industry-specific examples of applying this proven method to and beyond safety initiatives. Removing Obstacles to Safety, 2nd edition, clearly explains the scientifically based formula for removing barriers to safe behavior, identifying and eliminating at-risk actions, and optimally promoting safety at work and at home.

Removing Obstacles to Safety: A Behavior-Based Approach

Business & Money

Judy Agnew

Gail Snyder

Management & Leadership

The "R+ Book", Fourth Edition: More than a revision – An evolution! 
The definitive text on Performance Management (PM) will always be a work in progress because science is a work in progress. Performance Management offers strategies gained through ongoing research and successful PM applications in businesses and industries around the world. 
Since the 1989 publication of the third edition of this book, both scientists and practitioners have made continual advances in behavior-based performance enhancement. Dr. Aubrey C. Daniels and James E. Daniels now share those innovations and insights in a reorganized and expanded text. The upgraded material – conveniently divided into the two sections of Theory and Application – includes new chapters aimed specifically at addressing workplace performance issues: 
The Science of Behavior in Business Being a Proactive Manager Separating Behavior from Non-Behavior Evaluating Performance Change Finding and Creating Reinforcers Delivering Reinforcers 
Learn to: Recognize the observable effects of positive and negative reinforcement, punishment, and penalty in the work environment. 
Optimally employ positive consequences to inspire discretionary effort™ from any member of your organization. 
Design training, verbal instruction, and other antecedents to clearly communicate required and desired workplace behaviors. 
Eliminate negative evaluation processes after reading "The 10 Top Reasons Why Traditional Performance Appraisals Produce Little Value to Organizations." 
If you’ve read a previous edition of this book, here are some of the updates you can expect in this new version. 
Performance Management, 4th edition; 
is updated in terms of research and practice over the last twenty years. 
is organized into three helpful sections; Theory, Application and Implementation. 
has several new chapters. The most notable are two in the Theory Section on Behavior. There are also new chapters on evaluating performance change and planning reinforcement. 
has twice as many references, reflecting the additional research included. 
has more cartoons to add more R+ to your reading! is generally updated in examples and language. 
The basic concepts in this book are the same as in previous editions, although some concepts have been added (i.e. Establishing Operations) and the terminology has been updated to be more consistent with current research. 
Though focused on the needs of employees and employers alike, this technology also applies to parents, partners, athletes, or artists. If you want to improve performance of ANY kind with the latest proven methods, add the Fourth Edition of the R+ book to your library, today! Over 500,000 copies in print.

Performance Management: Changing Behavior that Drives Organizational Effectiveness

Daniels, Aubrey C.

Daniels, James E.

Other People's Habits: How to Use Positive Reinforcement to Bring Out the Best in People Around You

“Nothing so needs reforming as other people’s habits.” – Mark Twain Taking Mr. Twain’s wry observation to heart, Aubrey Daniels, the internationally renowned author, behavioral psychologist, and premier performance management expert, follows up his classic best-seller, Bringing Out the Best in People, with an invaluable guide guaranteed to optimize each and every one of our relationships – both at home and at work. This science-based guide introduces us to a powerful technique with which to honestly and beneficially influence those around us – and maximize our own happiness and personal productivity. Whether at home, at work, or at play, Other People’s Habits explains exactly how to: design and define day-to-day reinforcers that really work establish effective relationships based on mutual respect and shared expectations set fair “performance management standards” with peers and loved ones – and implement and maintain them without stress and heartache keep the lines of communication open – so friends, family, and coworkers always know exactly what is expected of them…and when they’ve achieved it implement the invaluable “Do’s and Don’ts of Delivering Reinforcement” and customize them for different relationships and situations take charge of your life once and for all! "Other People's Habits provides a consistent intellectual approach to improving performance and designing practical, tactical interventions with people in our personal lives that are likely to have significant positive effects on their behavior. Daniels' work thoroughly explores and explains a consistent and coherent framework that is grounded in inspired research and experience."
 -Herman B. "Dutch" Leonard Academic Dean for Teaching Programs John F. Kennedy School of Government, Harvard University

Aubrey C. Daniels

Relationships

On a personal level, everyone must answer the following question: What is my highest aspiration? The answer might be wealth, fame, knowledge, popularity, or integrity. But if integrity is secondary to any of the alternatives, it will be sacrificed in situations in which a choice must be made. Such situations will inevitably occur in every person's life. Murphy Smith, ethicist and author, “Business and Accounting Ethics” Events at work affect us in countless ways. The products and services upon which we depend, the communities in which we live, the well-being of our families, our economic security--all are affected by what happens in the workplace. The kinds of people we are--our commitments to one another, how we view competition and cooperation, our sense of personal and social responsibility--are reflected by what we do at work. We also spend a large part of our day at work, so the setting offers an excellent opportunity for practicing ethical conduct. 
 Yet, few companies require that their leaders analyze the ethical cost/benefit of a particular action in planning a marketing strategy or setting up annual budgets. Candidates for employment are seldom asked to describe how they have actually handled ethical dilemmas, requiring detailed description of the process of decision making and action. When managers must make tough decisions about people or resources, rarely do plans for action include the company's ethical obligations. All too often, companies fail to visibly and formally recognize those persons who place integrity above making commissions or refusing to do other things that they judge to be the wrong thing to do. Have you ever heard of senior leadership praising, in meaningful and visible ways, an account executive for losing a sale by doing the right thing? In reality, sales personnel are often punished for losing sales, regardless of the reason. It must be difficult for them to watch as others receive recognition or a bonus when the very sale that the ethical seller refused would have been sufficient to earn that bonus. 
 The downfall of Enron, WorldCom, and HealthSouth, to name a few, demonstrates that ethics needs to be an on-the-table topic, with the goal of including ethical processes as part of the usual and customary way that business is done. This book provides a framework for identifying and implementing strategies to improve the ethical climate in the workplace. It provides the tools of applied behavior analysis to help each of us make changes in our own actions where needed—to behave in a more ethical manner. This book is also designed to serve as a concise, practical text for students of business and ethics.

Ethics at Work

Lattal, Alice Darnell

Clark, Ralph W.

Business Culture

Precision Selling is a sales managers' guide to getting the best out of their sales teams. Author Joeseph Laipple shares a proven process for achieving the goal of repeated profitable sales. An invaluable handbook for every sales or sales management professional, this unique guide describes the behavior-based tools for optimizing customer relations and influencing the skills that make a difference in sales results. “The fundamentals of Precision Selling include how to plan precise behaviors for sales activity and how to actually do those things on a consistent and constant basis,” writes Laipple. This practical book details the steps for integrating and activating Precision Selling methods into the current work of your sales force including: 
 Identifying and measuring desired results Targeting a customer population Recognizing the early indicators for attaining future results Acting on the critical sales behaviors that make a difference
 From daily selling behaviors with customers to specific action plans to coaching skills, this handbook provides the details of how to achieve profitable sales by selling with precision.

Precision Selling: A Guide for Coaching Sales Professionals

Joseph S. Laipple

Long before Tucker Childers began his thirty-year career as a management consultant, he was a country boy growing up in the North Georgia Mountains. Little did he know at that time that the colorful characters he met and the memorable pets that were part of mountain life would coincide with his professional experience and culminate in a book about leadership. Childers learned a lot about the scientific approach to behavior management while working with Aubrey Daniels International, and he soon recoginzed that those lessons had been going on around him for decades. From his adventures with a snake hunting dog to his college years on the University of Georgia football team, Childers shares stories in "You Can't Apologize to a Dawg" about human (and animal) nature that will have you laughing all the way to better leadership strategies.

You Can't Apologize to a Dawg: A Down-Home Guide to Leadership

Tucker Childers

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Books by Performance Management Publications