With all the changes in organizational structure, design, mission, and methods, it’s easy to become confused about how to manage…how to lead.  Leadership is not that difficult!  Working with people to get things done isn’t brain surgery or rocket science.    The Process of Excelling is leadership made simple.  No fluff, no babble, no fancy theories.  Just down to earth “how-to.”  This book is ideal for senior executives who have lost their way, for middle managers who need a practical refresher, and for the new supervisor who’s trying to figure out what to do.  The Process of Excelling works in business, government, not-for-profits, and volunteer organizations.  In fact, it works in families, too, and in simply managing our own lives.  The straightforward style of this book makes it a surprisingly quick read, while it’s loaded with powerful knowledge, insights, and techniques.  You’ll read it again and again, and refer to it often.

Process of Excelling: The Practical How-To Guide for Managers and Supervisors

Business & Money

Management & Leadership

Oakhill Pr

The Process of Excelling: The Practical How to Guide for Managers and Supervisors

Herman, Roger E.

Charles King grew up in segregated, rural South Carolina. During his formative years people of his race were deprived of full citizenship privileges. In this environment Charles learned to excel and achieve in spite of the existing conditions.Following a very successful military career spanning eleven years, Charles earned his Masters degree and went on to form his own training and consulting firm. Despite the advice from friends and community leaders that ventures such as his, where he had to convince predominantly white managers in corporations to use his services, he could not succeed, Charles persisted in following his dream.Against such a backdrop, Charles king became one of America's most stirring and inspirational speakers and consultants.Charles King went on to provide services to such organizations as: Allen Bradley, Babcock & Wilcox, Firestone Tire and Rubber, General Electric, The former Goodyear Aerospace, The States of North Carolina and Ohio, Ohio Bell, Indiana Bell, US Office of Personnel and USEPA, and others.Rebounding from terminal illness, the death of a son to suicide, going broke, and numerous other setbacks, Charles King has developed and sure outlook that comes through in personal confidence and faith. Charles King has been there and he has learned how to communicate it so that if you go there you will use the principle he gives you to do the same in your own way. For more than thirty-five years Charles King has been electrifying audience to follow these principles and master life, no matter what it brings. This is a "must have book", not for the bookshelf but for masterful living.

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Health, Fitness & Dieting

King, Charles M.

Psychology & Counseling

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Montgomery, Marvin E.

Becker, George A.

Outrageous is a fun, casual read targeted at individuals with sales or service responsibility. It may be the first book to make selling a fun and natural part of the sales process. Additionally, Outrageous is the owner's manual for creating customer service experiences that make the customer say "wow!".

Outrageous: Guilt-Free Selling, Unforgettable Service

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Marketing & Sales

The Process of Excelling: The Practical How-To-Guide for Managers and Supervisors

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