Effective corporate initiatives and processes are the bedrock of successful organizations; the "Developing Practice" series provides manager with essential frameworks to identify, formulate and implement the best policies and practice in the management and development of people. Counselling in the workplace is fast becoming a hot topic, yet many organizations fail to understand its true value and the vital role it plays in business success. For too long counselling has been the last resort when things go wrong; the time has come, the authors argue, to recognize it as a positive force to ensure things go better to unlock individual potential and benefit the whole organization. It must be firmly rooted in good management practice, not merely used as a device to overcome specific problems. Counselling plays a crucial part in enhancing performance management and empowerment programmes, fostering commitment and trust where change and restructuring is necessary. Counselling skills, furthermore, are powerful tools in overcoming learning blockages and realizing developmental goals. This focused and comprehensive book offers practical advice for personnel managers, trainers and line managers to help: assess organizational needs and set up sound policies and practice; decide appropriate counselling strategies; handle a range of personal problems that commonly emerge at work - stress, bullying and redundancy - with guidance and referral; use counselling techniques in coaching and mentoring to manage performance and career development; and devise, implement and evaluate counselling skills training programmes. Embedding counselling into company culture, the book makes clear, is no longer a generous act for employee well-being but an exercise in enlightened self-interest to add to the bottom line.

Counselling in the Workplace (Developing Practice)

Jenny Summerfield

Business & Money

Inst Personnel & Dev

Drawing on a survey of 314 organisations, Armstrong and Baron examine the conceptual principals of job evaluation, review different methods of implementation and reveal stimulating examples of contemporary practice. They show you how to: integrate job evaluation with other corporate strategies; choose the most appropriate method for your organisation; analyse jobs, roles and competencies, and collect comparative data.

The Job Evaluation Handbook

ARMSTRONG

This guide, written by experts with experience in industry, commerce and the public sector, aims to provide useful help in the area of psychological testing. It considers the underlying principles, the different kinds of tests, how to assess them, their costs and benefits, and their use with other methods (as in assessment centres). This edition provides extended coverage of a wider range of key topics, and takes into account the British Psychological Society's reviews of the different tests.

Psychological testing: A managers guide (Managing People)

john-toplis-vic-dulewicz-clive-fletcher

Management & Leadership

This volume presents a comprehensive and up-to-date overview of the whole process of recruitment and selection, and examines all the key techniques involved. It shows how they link in with wider HR practices, and how and where competencies can be used to best effect. The book examines the subject from a competency approach, reflecting a firmly established trend in recruitment practice, and is written to meet the needs of both practitioners and students. It presents some contentious new findings on the use of graphology and other less orthodox selection techniques. Effective corporate initiatives and processes are the bedrock of successful organizations; the "Developing Practice" series provides manager with essential frameworks to identify, formulate and implement the best policies and practice in the management and development of people.

Recruitment and Selection : A Competency Approach

Gareth Roberts

Performance Management : The New Realities

Angela Armstrong, Michael; Baron

This text looks at how human resource development professionals can forge strong links between business and development goals to create a successful strategic framework.

Creating a Training and Development Strategy (Training Essentials)

Andrew Mayo

Utilizing practical techniques for generating ideas and solving problems, this text examines the role, skills and processes of group facilitation, and will assist those concerned with enabling teams to succeed.

Facilitation Skills

F Bee

Human Resources

Book by Kandola, R.S., Fullerton, Johanna

Diversity in Action : Managing the Mosaic

Kandola, Rajvinder

Fullerton, Johanna

Many organisations in the early twenty-first century aim to create a climate of development where helping others to learn is natural, expected and - hopefully - quite unremarkable. In his book, "Learning Alliances", David Clutterbuck provides a clear, integrated framework to help the HR executive get the most out of one to one development. He looks in detail at coaching, mentoring, counselling, tutoring and buddying, and how these and other development practices can benefit a business. The book also provides advice for HR executives looking to buy-in support and help in these areas.

Learning Alliances : Tapping into Talent

Clutterbuck, David

Organisations employ a wide range of appraisal systems. Some are very manager-led where the appraiser writes the documentation and shares it with the appraisee. In others, the appraiser's role is to help the appraisee evaluate their contribution to organisational performance. Whatever your appraisal experience, there will be one constant - the effectiveness of the appraisal discussion determines the effectiveness of the whole appraisal system. This book shows you how to make appraisals a productive and motivating experience for all levels of performer - and help your own credibility in the process. Practical advice is given on: assessing performance fairly and accurately; using feedback, including constructive criticism and targeted praise, to improve performance; handling 'difficult' appraisees; encouraging and supporting reluctant appraisees; setting, and gaining commitment to, worthwhile objectives; avoiding common appraiser problems from inadvertent bias to 'appraisal speak'; and identifying ways to develop appraisees so they add value to the organisation.

The Appraisal Discussion

Terry Gillen

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