"Good supervision is an essential part of effective and ethical practice for coaches and mentors. This book, written by leading experts in the field of supervision, is an important contribution to the development of professional coaching and mentoring. If you are a coach, mentor or helping professional looking for a range of well-grounded perspectives on supervision this book is for you. Enjoy." Anthony M Grant PhD, Director, Coaching Psychology Unit, University of Sydney, Australia "An excellent book which brings together a range of experienced practitioners covering the subject of Coaching supervision from many different viewpoints and topics. Well written, informative and a must for anyone interested in best practice within the coaching supervision field." Gladeana McMahon, FAC, FBACP, FIMS, FISMA, FRSA.Chair of the Association for Coaching UK and Co-Director Centre for Coaching
 "Effective supervision is critical to the professional development of coaching, and this book is a refreshingly clear, incisive and comprehensive overview of this often neglected area. Its many wide-ranging and authoritative contributions, solidly grounded in theory yet also eminently practical and sensible, provide indispensable guidance on how appropriate supervision can enhance the competence and self-confidence of coaches and mentors. The editors have squarely confronted and clarified key conceptual and contextual issues that must be resolved if supervision is to be recognised and accepted as an essential foundation of professional practice." Sunny Stout-Rostron, DProf, Director, Manthano Institute of Learning, Cape Town, South Africa 
 "This text is a must for those training supervisors and offers an understanding of a range of approaches which the reader can then explore in-depth elsewhere should they wish to." Anita Mountain, Teaching &amp; Supervising Transactional Analyst
 "I recommend in particular the first part and Peter Hawkins’ second contribution to experienced supervisors because this is about as far – or as short – as supervision has come at this stage. Overall, the book contains most of the theory I expected and discusses important differences between trainee supervision and practitioner supervision while concentrating on the latter. It covers well the implications of supervisors having access to ‘reality’ only as mediated and interpreted by more or less qualified supervisees, and the authors seem one voice to insist that reflective practice is not the same as improving technical skills. While not the only book you need about supervision, it is very worthwhile reading." Paul O Olson, Chairman &amp; owner, Nordic Heads Ltd
 "Inevitably and rightly recognition is given to Hawkins’ and Shohet’s seven-eyed model, which receives its own chapter. One of the pleasures of the book is reading the different variations played by others on the systems theme. In her final case study of Deloitte, Christine Champion strikes a fitting note on which to conclude, when she asserts that supervision promotes the crucial ability to work holistically, which though itself begging a definition, must be at the heart of what it means when sitting with a coach to take a systemic, super-vision." Ken Smith, freelance coach and coaching supervisor 
 "This book presents powerful arguments for organisations to invest in coaching, coaching supervision and mentoring as development concepts for their staff. I found this book to be well connected, informative and very readable. I would certainly recommend it as an essential read to others who may be interested in exploring the need for supervision in coaching and a must to be included in any academic reading booklists." Balbir Kandola, BK Consultancy in Learning and Development
 This highly practical, comprehensive book reflects the increasing professionalization of coaching and mentoring, and the mounting expectation that coaches undergo regular supervision to ensure the quality and safety of their practice, and to encourage their continued professional development. The contributing authors include most of the world’s foremost authorities in the subject, who present the latest thinking in this rapidly evolving field.
 This is the first book to address the full spectrum of coaching and mentoring supervision. The reader gets an opportunity to compare and contrast different approaches and models, and is introduced to theory in a concise, accessible way. The book also:
<ul>
<li> Clarifies what good coaching and mentoring supervision looks like in different contexts </li>
<li> Provides practical case examples to compliment and shed light on the theoretical bases for coaching/mentoring supervision </li>
<li> Reflects the diversity of perspectives on supervision in coaching and mentoring </li>
<li> Explores alternative ways of delivering and using supervision </li>
<li> Addresses the complex issue of effectiveness and quality of supervision</li>
</ul>
Supervision in Coaching and Mentoring is the definitive text for coaching supervisors, supervisees and those working toward qualifications in coaching supervision. It will be of value both to HR professionals and those participating in mentoring programmes. Contributors: David Birch, Christine Champion, Bernard Cooke, Sue Congram, Christoph Epprecht, David Gray, Erik de Haan, Denise Harris, Peter Hawkins, Julie Hay, Else Iversen, Peter Jackson, David Lane, Carmelina Lawton-Smith, Jennifer Liston-Smith, Katherine Long, Alison Maxwell, Lis Merrick, Michel Moral, Mike Munro-Turner, Kate Pinder, Catherine Sandler, Gil Schwenk, Paul Stokes, Rebecca Viney.

Coaching and Mentoring Supervision: The complete guide to best practice (Supervision in Context)

Business & Money

Clutterbuck, David

Bachkirova, Tatiana

JACKSON,Peter

Management & Leadership

Open University Press

Teams are a crucial part of working life, and they can also be a source of challenges, frustrations and opportunities. This industry first book explores the breadth of approaches available throughout a team coaching engagement narrated through case studies and editorial commentary. It illustrates the eclectic and emergent nature of interventions that enable teams to achieve lasting positive changes in capability. 
Drawing together 23 cases from multiple theoretical perspectives and industries from team coaching practitioners from across the globe, this book: 
-Includes the experiences, insights and learning of team leaders and team members as well as the team coaches with quotes and data from each engagement 
-Offers insight into the original need for the team coaching in each case study 
-Explores how the team relates to itself, its stakeholders and the wider system 
-Explains how the team coach or coaches engaged with the team detailing the specific practices the team coach used and the outcomes achieved 
-Features forewords from leading writers on coaching and team coaching: Nick Smith, Peter Hawkins and Paul Lawrence 
These features make it a fresh and valuable source of insight and reflection for both novice and experienced team coaches, team leaders, organisational sponsors, and buyers of team coaching. 
"Readers will take away a tangible sense of current team coaching practice and frameworks and feel more capable, knowledgeable, and confident working with teams." 
Dr. Catherine Carr, Team Coach, Supervisor and Systemic Team Coaching Instructor, Co-Author of High Performance Team Coaching 
"This casebook offers inspiration and wisdom from an impressive array of experienced practitioners." 
Ruth Wageman, PhD., Author of Senior Leadership Teams: What it Takes to Make them Great, Founder of 6 Team Conditions 
"This book presents action research at its best. With its diverse array of settings, the book conveys practical wisdom related to the challenges and opportunities of team coaching." 
Amy C. Edmondson, Professor at Harvard Business School, Author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth\nDavid Clutterbuck is one of the early pioneers of coaching and is co-founder of the European Mentoring and Coaching Council (EMCC). He is also practice lead of Coaching and Mentoring International (CMI). 
Tammy Turner is CEO of Turner International and is Core Faculty and Head of Supervision at the Global Coach Training Institute (GTCI). She is an accredited master team and individual coach. 
Colm Murphy is an accredited master executive coach and team coach and Head of Coaching at Smurfit Executive Development, University College Dublin, Ireland. Colm is managing director of Dynamic Leadership Development. He is also Core Faculty at the Global Coach Training Institute (GTCI).

The Team Coaching Casebook

Turner, Tammy

Murphy, Colm

Skills

The new edition of this indispensable book provides insights into the role of supervision and a fresh perspective on the fundamentals of the discipline. Coaching supervision is now widely recognised as essential to effective coaching and professional development of coaches. This book uncovers current research and explains the established ideas for practice. It also: 
-Contains a comprehensive overview of coaching supervision, from both theoretical underpinnings to practical guidance on different perspectives and approaches 
-Allows both students of coaching and experienced coaches to compare approaches and develop their own, unique ways of being supervised 
-Supports supervisors in planning their own developmental journey towards a more integrated, evidence-based practice 
-Includes leading thinkers from across the field and many emerging authorities 
Coaching and Mentoring Supervision is the definitive text for coaching supervisors, supervisees and those working toward qualifications in coaching supervision. It will also be of value both to HR professionals and those participating in mentoring programmes. 
"This book is a central contribution to the further professional development of coaching and mentoring, where supervision should play a central role that cannot be underestimated." 
Reinhard Stelter, accred. coaching psychologist and Professor of Coaching Psychology at the University of Copenhagen, Denmark 
"The overarching strength of this book is the abundance of stimulation justifying this as an essential read on the topic of coaching and mentoring supervision." 
Dr Lise Lewis, Founder of Bluesky International provider of EMCC Accredited Coach and Author of Relational Feedback 
"An outstanding book, updated to 2021, with contributions from the biggest names in the field, and skillfully edited by three of the finest thought leaders in evidenced based practice in coaching supervision. This book is an essential read for those interested in coaching supervision whether as a student or as a practitioner." 
Professor Jonathan Passmore, Director Henley Centre for Coaching, Henley Business School, UK 
"This is a well-researched and multidisciplinary-grounded book by leading authors in the field who offer theoretical and practical knowledge for coaching practitioners to rethink, reset, and continue their professional development through supervision." 
Charline S. Russo, EdD, Senior Lecturer, Organizational Dynamics Program, University of Pennsylvania 
Tatiana Bachkirova is Professor of Coaching Psychology and Co-Director of the International Centre for Coaching and Mentoring Studies at Oxford Brookes University, UK. She is a recognised author, international speaker and an active researcher. 
Peter Jackson is Senior Lecturer and Co-Director of the International Centre for Coaching and Mentoring Studies at Oxford Brookes University, UK. His research interests are in embodiment and learning in coaching practice, reflective learning and professional development. He continues to practice as a coach and supervisor. 
David Clutterbuck is one of the original pioneers of coaching and mentoring. Author of more than 70 books, he is co-founder of the European Mentoring and Coaching Council and visiting professor at four universities; and a distinguished fellow of The Conference Board.

Coaching and Mentoring Supervision

Health, Fitness & Dieting

Psychology & Counseling

This study focuses on the information business executives need to know in order to envision and create an effective service strategy. It draws its examples from the experiences of numerous companies and from practical research into the major issues. It tackles formulating and implementing service strategies, building value in service strategies, creating a structure for quality, managing cultural change, staff management - selecting, training, empowering and rewarding - and measuring productivity.

Inspired Customer Service: Strategies for Service Quality

Kogan Page, Ltd.

Book by Clutterbuck, David, Oates, David

The power of empowerment: Release the hidden talents of your employees

Kogan Page.

Containing numerous case studies from a wide range of international organisations, Mentoring in Action presents a variety of mentoring schemes, pointing out both successes and failures. The book demonstrates the flexibility of mentoring and its application in numerous areas, including business, the public sector, education and the community. It examines, in practical terms, how mentoring can be a valuable element in the effectiveness of the learning organisation, empowerment initiatives, management competencies, personal development plans, performance management, and career management.The book places emphasis on the role of mentoring in encouraging individuals to gain insights into themselves, rather than the mentor taking over for them. The case studies also reveal the mutuality of mentoring, describing how mentors can also gain from those they mentor.This innovative approach to a fascinating subject makes vital reading for HRM professionals and consultants, IPD students, mentors and those they mentor, and people in TECs, schools and other educational establishments.

Mentoring in Action: A Practical Guide for Managers

Megginson, David

Human Resources

Power of Empowerment

""If you want to find out what mentoring is . . . then this book is the place to find out."" -- Management Training

Mentoring In Action: A Practical Guide for Managers

Stokes, Paul

Garvey, Bob

Garrett-Harris, Ruth

Managing the succession of talent is a vital strategic process that minimizes leadership gaps. However, research now shows that 70% of succession plans fail within two years. Traditional succession planning is no longer a viable strategy, and David Clutterbuck presents a new a process of dialogue between an organization and its employees. He notes that "talent" is dynamic, complex and energetic – and therefore it needs to be harnessed, not controlled. Clutterbuck covers: - Why and how so many of the HR tools and processes, such as nine-box grids and competency frameworks, don't deliver value - How to make talent management and succession planning genuinely supportive of diversity - The critical conversations organizations and their talented employees need to have - and how to make them happen - How to achieve more by controlling less In The Talent Wave, Clutterbuck offers a dynamic, flexible approach to succession planning. With a foreword by the Harvard Business Review's Thinkers50 most influential leadership thinker, Marshall Goldsmith, Clutterbuck challenges established tenets and encourages solutions which align employee ambitions and business priorities to ensure an organization has the right leadership in place for ongoing success.

The Talent Wave: Why Succession Planning Fails and What to Do About It

Techniques for Coaching and Mentoring

The aim of this book is to provide the coach or mentor with a wider portfolio of techniques and approaches to helping others than would normally be gained from practical experience or attending a course. In compiling these techniques, the authors have drawn on experience from their coaching and mentoring activities, and added to these with the help of other experienced professionals within the field. They have clustered these into a number of themes, which now make up the framework for the main body of this book. Techniques for Coaching &amp; Mentoring is designed to offer the reader a range of interventions that they can employ when working one-to-one with others. The purpose is to enlarge the range of techniques that you can use in this important work of helping, and thus make it more effective, the book can be used in a number of ways: ·As general preparation - thinking through a range of techniques that you might be faced with in the future and seeing the techniques offered here as extending the range of the possible. ·As specific preparation - if you feel stuck with a particular client, use the contents, index and flicking through the chapters as a means of finding something that may help to unlock possibility for the client. ·As an agenda for a course on coaching or mentoring where the various techniques for different stages can be used as a source for practice. Offers a framework for different techniques employed by coaches and mentors Provides practical approaches to coaching and mentoring Covers a wide range of fundamental topics involved in the coaching and mentoring processes

Taylor&Francis

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