Business Process Modeling Notation (BPMN) is a standard, graphical modeling representation for business processes. It provides an easy to use, flow-charting notation that is independent of the implementation environment. An underlying rigor supports the notation-facilitating the translation of business level models into executable models that BPM Suites and workflow engines can understand. Over recent years, BPMN has been widely adopted by Business Process Management (BPM) related products-both the Business Process Analysis and Modeling tool vendors and the BPM Suites. This book is for business users and process modeling practitioners alike. Part I provides an easily understood introduction to the key components of BPMN (put forward in a user-friendly fashion). Starting off with simple models, it progresses into more sophisticated patterns. Exercises help cement comprehension and understanding (with answers available online). Part II provides a detailed and authoritative reference on the precise semantics and capabilities of the standard.

BPMN Modeling and Reference Guide: Understanding and Using BPMN

Business & Money

Miers, Derek

White Ph.D, Stephen A.

Economics

Future Strategies, Incorporated

Now in their 16th year, the Global Awards for Excellence in BPM and Workflow recognize organizations that excel in implementing innovative Workflow and Business Process Management solutions to meet strategic business objectives. The companies whose case studies are featured in this book have proven excellence in their creative and successful deployment of advanced workflow process and business process management concepts. The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better cus-tomer service and quality improvements.

2007 Excellence in Practice: Moving the Goalposts: Innovation and Excellence in Workflow and Business Process Management

The companies whose case studies are featured in this book have proven excellence in their creative and successful deployment of advanced workflow process and business process management concepts. The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements.

BPM Excellence in Practice 2009: Innovation, Implementation and Impact Award-winning Case Studies in Workflow and Business Process Management

Processes & Infrastructure

Authored by members of WfMC, OMG and other key participants in the development of BPMN 2.0, the BPMN 2.0 Handbook brings together industry thought-leaders and international experts in this space. Exclusive and unique contributions examine a variety of aspects that start with an introduction of what’s new in BPMN 2.0, and look closely at interchange, analytics, conformance, optimization, simulation and more from a technical perspective. The authors also address the business imperative for adoption of the standard by examining best practice guidelines, BPMN business strategy and the human interface including real-life case studies. Other critical chapters tackle the practical aspects of making a BPMN model executable and the basic timeline analysis of a BPMN model. This book is for business people who want to understand the how and why of BPMN 2.0 in simple non-jargon terms and the strategy and motivation for its adoption within the corporation. It is also for the technical practitioner seeking current insights into the BPMN 2.0 standard and how to take advantage of its powerful capabilities.

BPMN 2.0 Handbook

Shapiro, Robert M

Management & Leadership

2010 BPM and Workflow Handbook; Spotlight on Business Intelligence Published in collaboration with WfMC.org TABLE OF CONTENTS 
 SECTION 1--SPOTLIGHT ON BUSINESS INTELLIGENCE This special spotlight illustrates how Business Process Management (BPM) and Business Intelligence (BI) are increasingly intertwined. Linking business intelligence and business process management creates stronger operational business intelligence. Business Process Intelligence: Beyond the Convergence of BPM and BI Linus Chow, Manoj Das and Peter Bostrom, Oracle Corp, USA Knowledge Work and Unpredictable Processes Keith D. Swenson, Fujitsu America, USA, and Vice Chair, Workflow Management Coalition Open Source Business Intelligence and Business Process Platform Patrick Beaucamp, BPM-Conseil/Vanilla, France Artificial Intelligence and the Future of BPM: Semantic Process Automation Francesco BATTISTA, Respondo, Italy and Gianpiero BONGALLINO, Italy Predictive BPM Dr. Setrag Khoshafian, Pegasystems Inc., USA Intelligent, Automated Processes: Embedding Analytics in Decisions James Taylor, Decision Management Solutions, USA Assigning Work Items More Efficiently Using Business Intelligence Tools Juan J. Moreno, Marcelo Cordini, Cristian Mastrantono, INTEGRADOC and Universidad Catolica, Uruguay; Martin Palatnik, Universidad Catolica, Uruguay Staying Ahead of the Curve with Decision-Centric Business Intelligence Sheila Donohue, CRIF Decision Solutions, ItalyCombining Knowledge, Process and BI to Deliver Agility in a Collaborative Environment Marinela MIRCEA, Bogdan GHILIC-MICU, Marian STOICA, Academy of Economic Studies, Bucharest, Romania Using BPM to Drive Clinical Intelligence and Process Oversight in the Acute Healthcare Setting Ray Hess, The Chester County Hospital, USA Using BPM and Business Intelligence to Improve Healthcare Jonathan Emanuele and Cynthia Mascara, Siemens, USA SECTION 2--THE BUSINESS VALUE OF BPM AND WORKFLOWBPM-on-Demand: Fantasy or Fast Track to Agility? Jon Pyke, WfMC Chair, United Kingdom
A Generic Framework for Business Process Management Philippe Declercq and Vincent Fauliot, CNAMTS, France Enterprise Process Automation Providing the Gift of Time Roy Altman, Peopleserv Inc., USA Transforming Security through Enterprise Architecture and BPM Christine Robinson, Christine Robinson and Associates and Daniel Turissini, Operational Research Consultants, USA Customer Experience Transformation A Framework to Achieve Measurable Results Vinaykumar S Mummigatti, Virtusa, USA SECTION 3--STANDARDS AND TECHNOLOGY How to Optimize Capability: Centered Enterprise Integration Nathaniel Palmer and Jason Adolf, SRA International, Inc., VA, USA XPDL 2.2: Incorporating BPMN 2.0 Process Modeling Extensions Robert M. Shapiro, Global 360, USA Workflow Control-path Intelligence and Its Implications Haksung Kim, Dongnam Health University and Kwanghoon Kim, Kyonggi Univ., Rep. of Korea Workflow Design Patterns for Developing and Maintaining e-Business Workflow Systems Farhi Marir and John Ndeta, Knowledge Management Research Centre, Faculty of Computing, London Metropolitan University, UK Utilizing Process Definitions for Process Automation: A Comparative Study Filiz Celik Yesildoruk and Onur Demirors, Middle East Technical University, Informatics Institute, Turkey

2010 BPM and Workflow Handbook: Spotlight on Business Intelligence

Fischer, Layna

Award-winning Case Studies in Workflow and Business Process Management

BPM Excellence in Practice 2010: Successful Process Implementation

Taming the Unpredictable
 Real World Adaptive Case Management: Case Studies and Practical Guidance “The most valuable assets of a 20th-century company were its production equipment. The most valuable asset of a 21st-century institution, whether business or non-business, will be its knowledge workers and their productivity.” Peter F Drucker The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. Taming the Unpredictable presents the logical starting point for understanding how to take advantage of ACM. This book goes beyond talking about concepts, and delivers actionable advice for embarking on your own journey of ACM-driven transformation. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, legal services, and healthcare, you will find instructive examples for how to transform your own organization.

Taming the Unpredictable: Real World Adaptive Case Management: Case Studies and Practical Guidance

Silver, Bruce

Palmer, Nathaniel

Swenson, Keith D.

Award-winning, real-world case studies in  Business Process Management   The companies whose case studies are featured in this book have proven excellence in their creative and successful deployment of advanced and business process management concepts.  The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements.   The prestigious annual Global Awards for Excellence in BPM and Workflow are highly coveted by organizations that seek recognition for their achievements.  Now evolved into their 19th year, originally starting with, and moving through, imaging, documentation, knowledge management and more, as our industry moved forward, these awards not only provide a spotlight for companies that truly deserve recognition, but provide tremendous insights for organizations wishing to emulate the winners successes.   These winners are companies that successfully used BPM in gaining com-petitive advantage within their industries.  Several industry thought-leaders set the scene with compelling Guest Chapters: * BUSINESS PROCESS AS A SERVICE: ENTERPRISE CLOUD COMPUTING by Jon Pyke, CIMtrek, United Kingdom  * THE DIFFERENCE BETWEEN BPM AND ADAPTIVE CASE MANAGEMENT by Nathaniel Palmer, WfMC, USA * ADVANTAGES OF AGILE BPM by Keith D. Swenson, Fujitsu America Inc., USA * BUSINESS DRIVEN ARCHITECTURE: COMBINING BPMN 2.0 AND SEMANTIC TECHNOLOGIES by Linus Chow, Jean Prater, Oracle, USA

Delivering BPM Excellence: Business Process Management in Practice

Jon Pyke

Layna Fischer Editor

Linus Chow

Nathaniel Palmer

Keith D. Swenson

Authored by members of WfMC, OMG and other key participants in the development of BPMN 2.0, the BPMN 2.0 Handbook Second Edition assembles industry thought-leaders and international experts. Following the ground-breaking body of work in the BPMN 2.0 Handbook First Edition, this book is greatly expanded with substantial new content and chapters updated to the latest advances in this important standard.The authors examine a variety of aspects that start with an introduction of what’s new and updated in BPMN 2.0, and look closely at interchange, best practices, analytics, conformance, optimization, choreography and more from a technical perspective. The authors also address the business imperative for widespread adoption of the standard by examining best practice guidelines, BPMN business strategy and the human interface including real-life case studies. Other critical chapters tackle the practical aspects of making a BPMN model executable and the basic timeline analysis of a BPMN model.This book is for business people who want to understand the how and why of BPMN 2.0 in simple non-jargon terms and the strategy and motivation for its adoption within the corporation. It is also for the technical practitioner seeking current insights into the BPMN 2.0 standard and how to take advantage of its powerful capabilities. Guide to BPMN 2.0 Technical Aspects•Admission Process Optimization with BPMN and OSCO•Analytics for Performance Optimization of BPMN2.0 Business Processes•Bespoke Enterprise Architecture: Tailoring BPMN 2.0 using Conformance Classes•BPMN 2.0 Interchange•BPMN Extension for Social BPM•Collaborative Activities Inside Pools•Making a BPMN 2.0 Model Executable•New Capabilities for Interaction Modeling in BPMN 2•New Capabilities for Process Modeling in BPMN 2•Refactoring BPMN Models•Simulation for Business Process ManagementGuide to the Business Imperative for BPMN•Best Practice Guidelines for BPMN 2.0•BPMN and Business Strategy: One Size Does Not Fit All•BPMN Used by Business Professionals: An In-depth Reflection on BPM with BPMN by the Swiss FOITT•Business Process Integration in a Defense Product-focused Company•Human-Readable BPMN Diagrams•Making BPMN 2.0 Fit for Full Business Use•Multi-faceted Business Process ModelingAppendix includes BPMN Supporters list, XPDL 2.2 Guide, BPMN Glossary, index and more

BPMN 2.0 Handbook Second Edition: Methods, Concepts, Case Studies and Standards in Business Process Modeling Notation (BPMN)

Brambilla, Marco

SHAPIRO, Robert

Bock, Conrad

Zur Muehlen, Michael

Gagné et al, Denis

White,Stephen A.

Customer-centric organizations are concerned about shrinking volumes of business, stiffer competition and ever-more demanding consumer expectations which have increased pressure on the bottom line. The ability to successfully manage the customer value chain across the life cycle of a customer is the key to the survival of any company today. Business processes must react to changing and diverse customer needs and interactions to ensure efficient and effective outcomes. This important book looks at the shifting nature of consumers and the workplace, and how BPM and associated emergent technologies will play a part in shaping the companies of the future.  BPM’s promises are real, but the path to success is littered with pitfalls and shortcuts to failure. Best practices can help you avoid them. If you are just embarking on using its methods and tools, these authors have a wealth of experience to learn from and build on.  Whether you are a business manager or an Information Technology practitioner, this special collection will provide valuable information about what BPM can do for you—and how to apply it.

Delivering the Customer-Centric Organization: Real-World Business Process Management

Fischer (Ed), Layna

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