Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic ten-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples of the process, including its dramatic application to L.L. Bean. He uses these examples to show managers how to relate benchmarking to their own circumstances and then provides them with expert strategy and tips so that they can efficiently and easily launch their own quest for best performance.

Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance

Business & Money

Camp, Robert C.

Economics

ASQC Quality Press

This manual discusses how the Total Quality Management (TQM) of the production and manufacturing environment can be modified, implemented, and measured within the engineering project environment. It aims to integrate predominant quality philosophy with organization research.

Total Engineering Quality Management (Quality and Reliability)

Ronald J. Cottman

So you are the supervisor

Pittenger, Oliver W

Management & Leadership

Solving Quality and Productivity Problems: Goodmeasure's Guide to Corrective Action

Staff of Goodmeasure, Inc.

Quality audits for improved performance

Arter, Dennis R.

An introduction to the tasks and responsibilities of the material review board (MRB) engineer as they relate to determining the end use for incorrectly manufactured parts and assemblies, and the actions needed to prevent recurrence. All disciplines are covered. Topics include the cycle of MRB engineering, how to document defective parts, how to address questionable material, repair restrictions, nonconformance of materials, and fatigue life. Annotation copyright Book News, Inc. Portland, Or.

Mrb Engineering Handbook

Noe, Robert C.

From the preface: "The premise of this text is that U.S. schools do not need reform; the American education system is in need of transformation, and transformation implies a change in state. This book's purpose is to provide a framework and a philosophical foundation to help leaders in education begin or contnue the transformation process in their schools, districts, and communities."

The New Philosophy for K-12 Education: A Deming Framework for Transforming America's Schools

Education & Teaching

Leonard, James F.

Schools & Teaching

See the best price to sell, buy or rent books by the ASQC Quality Press publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by ASQC Quality Press