Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic ten-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples of the process, including its dramatic application to L.L. Bean. He uses these examples to show managers how to relate benchmarking to their own circumstances and then provides them with expert strategy and tips so that they can efficiently and easily launch their own quest for best performance.

Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance

Business & Money

Camp, Robert C.

Economics

ASQC Quality Press

minor shelf wear only. previous owners name on title page top

Benchmarking : The Search for Industry Best Practices That Lead to Superior Performance

Management & Leadership

Asq Pr

Robert C. Camp's best-selling book, Benchmarking, served as the premier resource on measuring corporate performance. Now, his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Readers will discover how to: use Camp's renowned 10-step benchmarking process to achieve peak performance; analyze the performance gap and ensure that every employee contributes toward enhanced corporate performance; train employees to use benchmarking tools to maximize the company's results.

Business Process Benchmarking: Finding and Implementing Best Practices (The Asqc Total Quality Management)

Productivity Press

See the best price to sell, buy, or rent books by Camp, Robert C.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Camp, Robert C.