Quality audits for improved performance

Business & Money

Arter, Dennis R.

Management & Leadership

ASQC Quality Press

A necessity for auditors, audit managers, audit teams, and all quality professionals. The Quality Audits for Improved Performance, Third Edition, provides established techniques and serves as a guide to learning and applying the basic techniques of quality auditing. Author Dennis Arter continues to expand on the audit principles to show how the quality audit can improve business performance. 
The new edition features: * Expanded background and history of auditing * A general model for auditing any management system * Added information on process audits and the system-process-product relationship * Auditor competencies and qualification * Explanation of audit reports and the role of the auditor after the report * New material on remedial and corrective action * Example audit procedures and glossary of terms 
Arter addresses both internal and supplier auditing as it relates to any quality management system, including ISO 9001, GMP, automotive, and others. He provides supportive examples and checklists throughout the book to help make this one of the best single-source reference guides. Quality practitioners and registrars will find this book to be a useful tool. 
Contents: * Brief History of Auditing * What Is an Audit? * General Model of Auditing * Management Principles Audit Program Manager * Phases of the Audit Process * Audit Plan * Reporting * Remedial Action * Corrective Action * Close Out

Quality Audits for Improved Performance

Amer Society for Quality

Quick Reference Guide Completely Updated! Many companies have discovered that to achieve a higher level of performance excellence employees must first have a command of the quality principles. This pocket-sized guide presents and defines the new ANSI/ISO/ASQ Q9001:2000 standard, and the common methods used to achieve quality, in easy-to-understand words. Written by Dennis Arter and J. P. Russell, top ISO 9000 auditors and key participants in Standards authoring bodies, The ISO Lesson Guide 2000 discusses quality, its measurable characteristics, and the role of customer requirements in all quality management systems. Using the ANSI/ISO/ASQ Q9001:2000 standard as the model, each ISO clause (and its key concepts), the ISO process approach, and the Quality Management Principles are also explained. This great training and study tool was written to be an ideal handout for new and existing employees who need to understand these newly revised quality principles.

Iso Lesson Guide 2000: Pocket Guide to Q9001 2000

Russell, J.P.

Asq Pr

This book is intended to help individuals involved in managing and conducting audits to ISO 9001:2000. It focuses on auditing as a management process as well as a key driver of continual improvement within an organization. An excellent resource for internal auditors, it's perfect for novice auditors or those who need a refresher on the fundamentals of auditing. This book can be used as a guide to establishing a new audit program or updating one that has been operational for some time. The authors participated in integrating the process approach into ISO 9001:2000 and thoroughly understand its implications for auditing a QMS. 
The three main areas of focus in this book include the basics of process-based auditing, the requirements for establishing and managing an internal quality auditing process, and conducting audits. One of its best features is the section on auditing worksheets, forms, checklists, and questions. Included are useful and adaptable examples from every aspect of auditing such as: developing an audit schedule, planning an audit, writing findings, documenting positive and best practices, writing an audit report, and requesting corrective action. The book contains a comprehensive list of questions that auditors can use when conducting quality audits and features this information on the accompanying CD-ROM.

How to Audit the Process-Based Qms

West, Jack

Cianfrani, Charles A.

Accounting

This book is intended to help those involved in managing and conducting audits to ISO 9001:2008. It can be used as a guide to establishing a new audit program or for revitalizing one that has been operational for some time. It focuses on achieving an audit program that produces value-adding results for the organization. Arter, Cianfrani, and West, experts in both ISO 9001 and auditing, believe that the art and science of auditing quality management systems that have been designed and implemented following the process approach (the foundation of ISO 9001:2008) is more challenging and interesting than auditing discrete elements to determine whether documented procedures and records exist. Auditing a process-based QMS, or even small elements of such a system, requires auditors to understand and integrate into an audit all aspects of organizational activities, from high-level planning through ensuring that customers are satisfied. The role of auditing is evolving, and the skills and competence required to do it well also must evolve. The contents of this book will help auditors understand their role in the organization and discharge their auditing duties in a way that is challenging to them and contributes to the success of the organization.

How to Audit the Process-Based QMS

West, John E.

Education & Reference

Este libro, perfecto para cualquier persona responsable de la puesta en práctica de un programa de auditorías de la calidad o que realice estas auditorías, es una referencia ideal sobre las técnicas establecidas para las auditorías de la calidad. Esta tercera edición sirve de guía para aprender y aplicar los fundamentos de

Auditorias de La Calidad Para Mejorar Su Comportamiento

Economics

Ediciones Díaz de Santos, S.A.

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