Do you feel you don't have enough time to manage your people? 
Do you avoid interacting with some employees because you hate the dreaded confrontations that often follow? Do you have some great employees you really cannot afford to lose? Do you secretly wish you could be more in control but don't know where to start? Managing people is harder and more high-pressure today than ever before. There's no room for downtime, waste, or inefficiency. You have to do more with less. And employees have become high maintenance. Not only are they more likely to disagree openly and push back, but they also won't work hard for vague promises of long-term rewards. They look to you—their immediate boss—to help them get what they need and want at work. How do you tackle this huge management challenge? If you are like most managers, you take a hands-off approach. You "empower" employees by leaving them alone, unless they really need you. After all, you don't want to "micromanage" them and don't have the time to hold every employee's hand. Of course, problems always come up and often snowball into bigger problems. In fact, you probably spend too much of your time solving problems and falling behind on your work . . . which leaves even less time for managing people . . . which opens the door for even more problems! In It's Okay to Be the Boss, Bruce Tulgan puts his finger on the biggest problem in corporate America—an undermanagement epidemic affecting managers at all levels of the organization and in all industries—and offers another way. His clear, step-by-step guide to becoming the strong manager employees need challenges bosses everywhere to spell out expectations, tell employees exactly what to do and how to do it, monitor and measure performance constantly, and correct failure quickly and reward success even more quickly. Now that's how you set employees up for success and help them earn what they need. Tulgan opens our eyes to the undisciplined workplace that is overwhelming managers and frustrating workers and invites bosses everywhere to accept the sacred responsibility of managing people. His message: It's okay to be the boss. Be a great one!

It's Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need

Business & Money

Tulgan, Bruce

Economics

Harper Business

A management consultant shares what he has learned and taught at the front lines of the war for talent, which many see as the single most important challenge business faces in the twenty-first century.

Winning the Talent Wars

W.W. Norton & Co., Inc.

Revised and updated. The book that exploded the slacker myth and introduced the world to the real GenX: flexible, technoliterate, information-savvy, entrepreneurial, and perfectly adaptable to the new just-in-time workplace.Managing Generation X explains Generation X to its employers. It tunes in to the free-agent mindset that has swept across the entire workforce and serves as the best source of information on a generation that is leaving an indelible mark on the culture of American business. GenXers' willingness to walk away from any unsatisfactory employment relationship launched the staffing crisis that plagues employers today--and has allowed them to become the most entrepreneurial generation in history. Managing Generation X shows employers how to tap this valuable, quirky labor pool. GenXers speak in verbatim interview narratives on almost every page, offering their firsthand experiences as well as concrete advice on how to manage them (and how not to). Through the clear lens of Managing Generation X, we can see the future of work and the workforce of the future.

Managing Generation X: How to Bring Out the Best in Young Talent

Business Development & Entrepreneurship

W.W.Norton&Company

"Bruce Tulgan is the new Tom Peters."―Howard Jenkins, chairman and CEO, Publix Super Markets, Inc. Battered by waves of downsizing since the 1980s, talented men and women no longer seek job security from one company. This is the true hallmark of the new economy―not fleeting dot-coms and IPOs, but a fast-moving, free-agent workforce with the flexibility to jolt productivity. Managers, meanwhile, must grab hold of this shifting group of talent and squeeze more work out of them than ever before, particularly in a tight economy. The trouble is, their traditional source of power over employees―the corporate ladder―is dead and gone. Using richly detailed, never-before-published accounts, Bruce Tulgan reveals how America's most influential corporations, including Cisco, Dell, Microsoft, General Motors, J.P. Morgan, and J.C. Penney, are replacing obsolete recruitment and retention efforts with breakthrough solutions. "Tulgan's smart, crisp, light-handed prose makes his radical notions sound downright commonsensical," says Fortune magazine. Those radical ideas are the secret weapon of today's most successful, creative managers.

Winning the Talent Wars: How to Build a Lean, Flexible, High-Performance Workplace

Management & Leadership

This book will frame Generation Y (children born between 1978-1991) for corporate leaders and managers at time when the corporate world is desperate to recruit and retain worked in this age group. It will debunk dozens of myths, including that young employees have no sense of loyalty, won't do grunt work, won't take direction, want to interact only with computers, and are only about money. This book will make a unique contribution in four key ways: It will disprove the idea that the key to recruiting, retaining, and managing this generation is to somehow make the workplace more "fun." To the contrary, Tulgan argues that the key to winning the respect of this generation, and getting the best effort out of them, is to carefully manage their expectations by never downplaying any negative aspect of a job. He will show managers how this Generation thinks transactionally in all negotiations. For them it's about what they will do for you today and what you will do for them today, not tomorrow, not five years from today, but today. He will explain why they have no interest in tying their futures to your corporation. But he will also make clear that they do have a well thought-out plan for themselves, one that requires that every job they take build up their skill sets, so they become more valuable employees for someone else--if and when you do not fulfill your end of the bargain, or drag your feet in doing so. But most of all, it will explain to corporate leaders that for this generation their personal life comes first, so that each job they take must accommodate itself to some need defined by their personal life. Tulgan argues that until you know the personal need the job can satisfy for a potential employee, you and the applicant may be talking past each other. Those needs are so beyond the imagination of most bosses that Tulgan devotes a third of the book to explaining how they affect the job decisions of this generation.

Not Everyone Gets a Trophy: How to Manage Generation Y

Teen & Young Adult

Jossey-Bass Inc Pub

A companion to the dynamic It's Okay to Be the Boss: The Management Workshop, this Participant Workbook is a hands-on resource that will help you learn how to overcome the common obstacles to becoming an engaged manager. You will gain a clear understanding of which management challenges can be controlled, along with tips and techniques for effectively controlling them. You will also discover the proven strategies for working around issues that cannot be avoided or controlled. 
The It's Okay to Be the Boss: The Management Workshop leads you through a series of eight back-to-basics techniques that clearly show how to develop the skills that will enhance your management abilities and help you <ul>
<li> Build relationships of trust and confidence with employees </li> <li> Delegate tasks, responsibilities, and projects </li> <li> Keep employees focused and moving in the right direction </li> <li> Increase productivity, quality, retention of high-performers, and turnover among low-performers </li> <li> Sharply reduce waste, inefficiency, errors, down-time, and conflict among employees </li> </ul>
It's Okay to Be the Boss:The Management Workshop will help you incorporate into your daily routine the time-tested management techniques that spell success―tracking employee performance, correcting failure, and rewarding success.

It's Okay to Be the Boss: Participant Workbook

Business Culture

Pfeiffer

Fight the Undermanagement Epidemic  Too many of today's supervisors, managers, and leaders arefailing their staff and their organizations by"undermanaging."  Falling victim to the empowerment craze ofthe last decade, they seem to have forgotten what it means to bethe boss and are chronically undermanaging their employees. They do not take charge on the day-to-day business basics. Theydon't spell out expectations. They don't keep track of performancemeasurements.  The don't correct mistakes or rewardsuccess.It's Okay to Be the Boss Facilitator?s Guide offersconsultants, trainers, and human resource professionals a hands-onguide for conducting a dynamic workshop that will give anyone whomanages (from seasoned executives to new supervisors) theinformation they need to become a great boss who is highly engagedwhen leading, managing, and supervising their employees.Bruce Tulgan -- an expert in workplace issues -- explains thecommon obstacles to becoming an engaged manager and reveals whichobstacles can be controlled and shows how to control them. Tulganalso offers effective strategies for working around obstacles thatcannot be controlled.The workshop explains eight back-to-basics techniques thatclearly show how managers at all levels can  become capableand highly-engaged and develop the confidence and skills to:Manage everyday and conduct effective regular one-one-ones withdirect reports and others.Talk like a performance coach and communicate clearly andeffectively. Work effectively with each direct report individually andacknowledge their strengths and weaknesses.Create an environment that holds employees accountable.Make expectations of employees clear by telling people what todo and how to do it.Monitor, measure, and document employee performance.Solve small problems before they become big problems.Tie rewards to performance.It's Okay to Be the Boss package contains everything youneed to conduct a full-day workshop including a Facilitator'sGuide, and introduction to the model, a script for trainingdelivery, a PowerPoint slide deck, short instructional videos, anda sample Participant Workbook. 

It's Okay to Be the Boss Facilitator's Guide Set

Get what you need from your boss In this follow-up to the bestselling It's Okay to Be the Boss, Bruce Tulgan argues that as managers demand more and more from their employees, they are also providing them with less guidance than ever before. Since the number one factor in employee success is the relationship between employees and their immediate managers, employees need to take greater responsibility for getting the most out of that relationship. Drawing on years of experience training managers and employees, Tulgan reveals the four essential things employees should get from their bosses to guarantee success at work. <ul>
<li>Shows employees how to ask for what they need to succeed in their high-pressure jobs</li> <li>Shatters previously held beliefs about how employees should manage up</li> <li>Outlines what employees must get from their managers: clear expectations; the skills needed to perform their jobs; honest feedback, recognition or rewards</li> </ul>
A novel approach to managing up, It's Okay to Manage Your Boss is an invaluable resource for employees who want to work more effectively with their managers.

It's Okay to Manage Your Boss: The Step-by-Step Program for Making the Best of Your Most Important Relationship at Work

Jossey-Bass

Fight the Undermanagement Epidemic  Too many of today's supervisors, managers, and leaders are failing their staff and their organizations by "undermanaging."  Falling victim to the empowerment craze of the last decade, they seem to have forgotten what it means to be the boss and are chronically undermanaging their employees.  They do not take charge on the day-to-day business basics. They don't spell out expectations. They don't keep track of performance measurements.  They don't correct mistakes or reward success. It's Okay to Be the Boss Deluxe Facilitator’s Guide offers consultants, trainers, and human resource professionals a hands-on guide for conducting a dynamic workshop that will give anyone who manages (from seasoned executives to new supervisors) the information they need to become a great boss who is highly engaged when leading, managing, and supervising their employees. Bruce Tulgan -- an expert in workplace issues -- explains the common obstacles to becoming an engaged manager and reveals which obstacles can be controlled and shows how to control them. Tulgan also offers effective strategies for working around obstacles that cannot be controlled. The workshop explains eight back-to-basics techniques that clearly show how managers at all levels can  become capable and highly-engaged and develop the confidence and skills to: •Manage everyday and conduct effective regular one-one-ones with direct reports and others. •Talk like a performance coach and communicate clearly and effectively. • Work effectively with each direct report individually and acknowledge their strengths and weaknesses. •Create an environment that holds employees accountable. •Make expectations of employees clear by telling people what to do and how to do it. •Monitor, measure, and document employee performance. •Solve small problems before they become big problems. •Tie rewards to performance. It's Okay to Be the Boss Deluxe Facilitator’s Guide contains everything you need to conduct a full-day workshop including an introduction to the model, a script for training delivery, a PowerPoint slide deck, short instructional videos, a sample Participant Workbook, plus a copy of the best-selling book It’s Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager your Employees Need.

It's Okay to Be the Boss Deluxe Facilitator's Guide Set

In this book, a nationally recognized "spokesperson of his generation" confirms something job-seeking Gen Xers have known for some time: the old career contract is dead; you can't rely on one company or career path to provide lifetime employment. "Work This Way" offers incredible new strategies for building self-designed, self-managed careers and achieving in the workplace College radio campaign. Author publicity.

Work This Way: How 1000 Young People designed their own careers in the new workplace- and how you can too

Job Hunting & Careers

Hyperion

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