Time is running out to make the transition to ISO 9001:2000, but you still have time! Whether you're just beginning your transition effort, are mid-way through, or even if you have already completed the transition, this book offers valuable tips and techniques to get the most from your transition effort. Author Denise Robitaille's years of experience as a quality professional and auditor can help you in your transition efforts. You'll learn exactly what's changed, how those changes affect you, and a foolproof method for making sure your quality management system meets the requirements of the new standard. Inside you'll learn the essential differences between the 1994 version of ISO 9001 and the 2000 version so you can develop the necessary plans for your organization to move forward with implementation. This approach is consistent with one of the general requirements of the standard, as found in 4.1 of ISO 9001:2000. This clause clearly directs organizations to identify their processes and determine: sequence, interaction, and criteria for operation and control.

The (Almost) Painless ISO 9001:2000 Transition

Robitaille, Denise

Reference

Paton Press

Do you have recurring problems that are costing you time and money? Unresolved problems do more than aggravate. They can increase costs, lower quality, and drive customers away. Plus, quality management processes, such as ISO 9001, require organizations to have a corrective and preventive action process in place. Root cause analysis is integral to the success of any corrective action or problem-solving process.Unfortunately, root cause analysis is an often maligned, misunderstood, and misapplied process. Instead of viewing root cause analysis as an opportunity for improvement, many see it only as admission that things have gone wrong. Root cause analysis should be seen as an opportunity, not a chore.This practical guide offers proven techniques for using root cause analysis in your organization. Inside, you’ll find:* What root cause analysis is* When (and when not) to use root cause analysis* Who should participate in the root cause analysis process* Tools and techniques to aid in the root cause analysis process* How to construct a root cause analysis checklist* Examples of how a well-run root cause analysis process works

Root Cause Analysis: Basic Tools and Techniques

Business & Money

Management & Leadership

Paton Professional

How to Audit ISO 9001:2008 has been completely revised and updated for the 2008 revision to ISO 9001. It provides auditors with the information necessary to conduct effective management system assessments for conformity to ISO 9001:2008. It provides a framework for auditing ISO 9001:2008 from a business perspective as well as detailed descriptions and interpretations of the requirements, and helpful hints. This book can be used to teach internal- or lead-auditor training courses to ISO 9001:2008. Auditors or those who have already taken an auditing course and are familiar with the ISO 9001:2000 standard, the auditing process, and the terminology associated with the ISO 9000 series of standards will find this book most useful. Inside you'll find: <li>An introduction to ISO 9001:2008 </li>
<li>Auditing strategy for ISO 9001:2008 </li>
<li>Business planning and management review audit trail </li>
<li>Process monitoring and improvement audit trail </li>
<li>New product development audit trail </li>
<li>Provision audit trail </li>
<li>Administration and resources audit trail </li>
<li>Sample audit forms and audit trails </li>
<li>Comprehensive checklists by audit trail </li>
<li>Key changes to ISO 9001:2008 from ISO 9001:2000 
</li>

Remote Auditing: A Quick and Easy Guide for Management System Auditors

Auditing is one of the elements that makes your quality management system complete. It fits snugly into the check component of your plan-do-check-act cycle. Auditing isn't a haphazard or optional occurrence that you tolerate to maintain certification. It's an invaluable assessment tool that provides a reliable indicator of the integrity of your organization's system and processes.This book presents nine keys that will help your organization reap benefits from its auditing (internal or external) program:* Plan and prepare.* Drive fear out of the audit program.* Ensure adequate training.* Create effective checklists.* Hone your interviewing skills.* Manage the audit team.* Write an informative audit report.* Take action on audit findings.* Report back to top management.

9 Keys to Successful Audits

ISO 9001:2015 is almost here and it's time to begin the transition process. The 2015 version of ISO 9001 is a MAJOR revision: new requirements, new structure, new numbering scheme, and even a few important dropped requirements. But transitioning to the new standard doesn't have to be a MAJOR chore. ISO technical expert Denise Robitaille has developed a process to help you make the transition as quickly and painlessly as possible. This book is a terrific guide not only to quickly and easily making the transition to ISO 9001:2015 but also to using the transition to as an opportunity to ensure the your quality management system is robust and efficient. If you've got to go through the transition, why not make the most of it? Robitaille presents a concise explanation of why and how the standard was revised, what was added, what was changed, and what was dropped. She then moves into a clause-by-clause review, comparing the 2008 and 2015 versions of the standard, and offering expert advice on how implement the new standard's requirements. This book's basic precepts hold true for any size organization in any industry, and they can be used by quality managers, ISO 9001 management representatives, production supervisors, production group leaders, customer service managers, quality technicians, or anyone else involved in the corrective action process

The (Almost) Painless ISO 9001:2015 Transition