Based on the NPR Best Practices Report on Balancing Measures study, this groundbreaking book expands on practices and maps out how to use tem to improve strategic planning. 
Achieve balance and buy-in! Balanced Measures for Strategic Planning shows you how to: Define customers, stakeholders, and your value chain. Gather input - and allies. Measure team and individual performance. Communicate internally and externally. Create cascading performance management. 
With increased emphasis on performance measures, the public sector is seeking a new strategic planning approach. Balanced Measures for Strategic Planning: A Public Sector Handbook translates today's best approaches into action steps for meeting your mission through just the right balance of customer expectations, employee needs, and fiscal responsibilities. 
With Balanced Measures for Strategic Planning, you can turn the right measures of ... Customer/stakeholder satisfaction Employee learning and growth Financial management Mission achievements 
...into: Leadership skills Systems Communication Management tactics Management for results Budgets that buy you success

Balanced Measures for Strategic Planning: A Public Sector Handbook

Business & Money

Monahan, Kathleen E.

Education & Reference

Management Concepts, Inc

Strategic planning deals with long-term goals and objectives. Performance management focusing on the performance of an organization, department, process, or employee—is what makes strategic planning work. Neither can be done without the other, but both must be adapted to the organization. This volume is designed as a reference for those involved in the day to-day challenge of performance management and measurement. Government managers will find ideas and practices that can be applied effectively in the federal environment.

The Government Manager's Guide to Strategic Planning (Government Manager's Essential Library)

Management & Leadership

Berrett-Koehler Publishers

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Books by Monahan, Kathleen E.