IT Governance Policies &amp; Procedures will help you to devise an information systems policy and procedure program uniquely tailored to the needs of your organization. Not only does it provide sample policies, but this valuable resource gives you the information you need to develop useful and effective policies for your unique environment. For fingertip access to the information you need on policy and planning, documentation, systems analysis and design, and much more, the materials in this ready-reference desk manual can be used by you or your staff as models or templates to create similar documents for your own organization. The 2012 Edition brings you: <ul>
<li> New chapters covering risk management, Agile project management, and building the right employee skills </li> <li> Sixty IT policies that you can use right away to better govern your IT processes </li> <li> New information on how to safely allow remote access to your organization's network </li> <li> Information on how to protect your network from harm caused by the use of personal devices </li> <li> Best practices on how to simplify processes for greater manpower efficiency and fewer errors </li> <li> An updated glossary with the latest IT and business terms </li> <li> Information on how quality assurance drives the predictability of IT service delivery </li> <li> Tips for using quality control to improve IT process effectiveness </li> <li> The latest information on aligning your IT quality program with business strategies </li> <li> Three easy-to-follow quality techniques to reduce cost while maintaining service levels </li> <li> Common quality tools to analyze products and services </li> <li> New policies including creating a risk management program and providing remote access to the organization's network </li> <li> Actual sample policies on the enclosed CD that you can modify for your own use to enforce proper governance of IT within your organization </li> <li> New and updated worksheets on the enclosed CD you can use for planning and documentation of your critical processes </li> <li> Tools and tips for mitigating the impact of events that can interrupt your business </li> <li> Proposal templates, checklists, tally sheets, worksheets, tables, logs, questionnaires, and agreements for quick reference and adaptation to your particular needs </li> </ul>

IT Governance: Policies & Procedures, 2012 Edition with CD

Michael Wallace

Larry Webber

Business & Money

Aspen Publishers

Book by Doss, George M., Wallace, Michael, Webber, Larry

Is Project Manangement Handbook, 2004 Edition

George M. Doss

Lawrence Webber

The IS Project Management Handbook is an invaluable resource that guides and information system (IS) manager through the project management process of designing, developing, and implementing any IS goal. This process includes scheduling and management techniques along with the essential tools for handling these techniques, such as Gantt chart schedules and reports. Written in a practical how-to style and organized for fast access to specific information, this book not only explains the project management process but also takes you step by step through the implementations of IS goals. The book further assists you by suggesting ways for you to: Revitalize and optimize a legacy system Enhance profitability analysis Create a corporate team the supports IS needs and goals Develop opportunities Foster network scalability and interoperability Improve service through customer involvement The 2005 Edition brings you up to date on the latest developments, including: How to apply Six Sigma methodologies to project processes and Six Sigma techniques to the design of and IS product or process Project management certifications that have been created in an attempt to ensure that managers who lead projects have the necessary skills and knowledge to bring the projects to a successful conclusion How to create a Project Management Office (PMO) that acts as a competency center to coordinate projects for IS Extreme Programming (XP) shows how to identify the defining characteristics of XP Applying the knowledge you learned to a real-world IS project

IS Project Management Handbook 2005 Edition

Management & Leadership

IS Project Management Handbook is an invaluable resource that guides an information system (IS) manager through the project management process of designing, developing, and implementing any IS goal. This process includes scheduling and management techniques along with the essential tools for handling these techniques, such as Gantt chart schedules and reports. Written in a practical how-to style and organized for fast access to specific information, this book not only explains the project management process but also takes you step by step through the implementation of IS goals.

IS Project Manangement Handbook, 2006 Edition

IT Policies and Procedures, 2007 Edition

Aspen Publishers, Incorporated

IT Governance Policies &amp; Procedures will help you to devise an information systems policy and procedure program uniquely tailored to the needs of your organization. Not only does it provide sample policies, but this valuable resource gives you the information you need to develop useful and effective policies for your unique environment. For fingertip access to the information you need on policy and planning, documentation, systems analysis and design, and much more, the materials in this ready-reference desk manual can be used by you or your staff as models or templates to create similar documents for your own organization. Highlights of the 2009 Edition include: The latest on implementing IT governance methodologies such as ITIL, COBIT, and ISO 20000 Actual sample policies on the enclosed CD that you can modify for your own use to enforce proper governance of IT within your organization New information on managing change within your IT organization New information on ho

IT Governance Policies & Procedures 2009

Education & Reference

Aspen Publishers, Inc.

IT Governance Policies & Procedures will help you to devise an information systems policy and procedure program uniquely tailored to the needs of your organization. Not only does it provide sample policies, but this valuable resource gives you the information you need to develop useful and effective policies for your unique environment. For fingertip access to the information you need on policy and planning, documentation, systems analysis and design, and much more, the materials in this ready-reference desk manual can be used by you or your staff as models or templates to create similar documents for your own organization.   The 2010 Edition has been updated to include:    New chapter covering Web 2.0   New chapter on various kinds of virtualization including servers, applications, desktops, and storage   New chapter on risk and benefits of open source or "freeware" and how to best use open source applications to run your business   New chapter on best practices for requirements gathering to ensure you deliver what the customer needs   New policies including Wi-Fi hotspot usage policy, e-mail marketing policy, e-mail usage and retention policy, and server virtualization policy   Updated Internet usage policy and use of instant messaging (IM) policy   Updated information on the use of cloud computing   New information on electronic document discovery requirements   The latest on implementing IT governance methodologies such as ITIL, COBIT, and ISO 20000   Actual sample policies on the bonus CD that you can modify for your own use to enforce proper governance of IT within your organization   Information on managing change within your IT organization   New information on how to manage a virtual team   New information on how best to implement the move toward "green" computing   Worksheets on the bonus CD you can use for planning and documentation of your critical processes   Information on how a document management system affects your operation   Tools and tips for mitigating the impact of events that can interrupt your business   Information on data management and how to manage and protect your critical data   Best practices on the management of instant messages and blogs   Updated information on how to hire the right people   The latest best practices tips updated for every chapter   The latest information on web site usability techniques   The legal issues surrounding the information your organization generates and your responsibilities for managing and safeguarding it (HIPAA, Sarbanes-Oxley, Gramm-Leach-Bliley, SEC, Committee of Sponsoring Organizations, Control Objectives for Information and Related Technology (COBIT), Personal Information Protection and Electronic Documents Act (PIPEDA), Fair and Accurate Credit Transactions Act of 2003 (FACTA), ISO 17799, and Canadian Budget Measures Act (Bill 198))   Updated information on testing your business continuity plan and keeping it up to date   A significantly updated glossary with all the latest technology terminology and buzzwords   Proposal templates, checklists, tally sheets, worksheets, tables, logs, questionnaires, and agreements for quick reference and adaptation to your particular needs

IT Governance: Policies & Procedures, 2011 Edition

Reference

This readable, sociologically interpretive book focuses through the lens of stratification and inequality, the authors examine a wide variety of topics - from global economic trends to ethnic conflicts - in four regions: Africa, Asia, Europe, and the Americas. They use academic models and theories to help make sense of current events and help place them in an appropriate context; these are enhanced by the use of lively stories and examples from the press.

Global Inequalities (Sociology for a New Century Series)

York W. Bradshaw

Economics

Sage Publications, Inc.

Electrical outages, fires, floods, computer malfunctions, toxic material spills, water main breaks, labor strikes, sabotage. The number of disasters that can shut down your organization is vast, and the likelihood of one striking is inevitable. Even minor setbacks, like a fifteen-minute blackout, can cost you a bundle. With a focus on practical solutions and an emphasis on getting your operations functional as soon as possible, this all-new edition of The Disaster Recovery Handbook helps you develop a clear, what-to-do-next plan of action for your organization. From assembling your team to analyzing your risk to testing your plan, you'll learn to minimize damage and quickly recover from any natural or human-made disaster. Completely revised and updated, The Disaster Recovery Handbook walks you through a multitude of real-life disaster scenarios, pointing out what works and what doesn't for bringing order to chaotic situations. You'll learn to implement every key step in a recovery effort, including how to: - Assemble a disaster reaction team. - Design a business impact analysis and risk assessment. - Prepare recovery plans for different scenarios. - Test and debug every step. - Pinpoint the best place to locate your emergency operations center. - Preserve essential data networks. - Recover from a power outage. - Retrieve vital records. - And much more.

The Disaster Recovery Handbook: A Step-by-Step Plan to Ensure Business Continuity and Protect Vital Operations, Facilities, and Assets

AMACOM

So you've been asked to lead a quality control initiative? Or maybe you've been assigned to a quality team. Perhaps you're a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession. Quality Control For Dummies is the straightforward, easy guide to improving your company's quality. It covers all of today's available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you'll ever need to enhance your company's quality, including: <ul> <li>Understanding the importance of quality standards</li> <li>Putting fundamental quality control methods to use</li> <li>Listening to your customer about quality issues</li> <li>Whipping quality control into shape with Lean</li> <li>Working with value stream mapping</li> <li>Focusing on the 5S method</li> <li>Supplement a process with Kanban</li> <li>Fixing tough problems with Six Sigma</li> <li>Using QFD to win customers over</li> <li>Improving you company with TOC</li> </ul> This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, you'll be able to speed up production, eliminate waste, and save money!

Quality Control for Dummies

For Dummies

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Books by Michael Wallace