Covers introductions, coping with difficult personalities, breaking bad news, telephone manners, letters, and international customs

Complete Business Etiquette Handbook

Business & Money

Marjorie Brody

Barbara Pachter

Business Culture

Prentice-Hall Press

This major collection of 47 new short stories is the second in the acclaimed series from Short Story America. Full of great contemporary stories by established, emerging and new authors, Short Story America gives new life to the tradition of quality short fiction in American and world cultures. James Goertel writes about the series: "This is a great collection, perhaps the best anthology series of the 21st century."

Short Story America: Volume II

Literature & Fiction

Richard Hawley

Foust

Mark S. Jackson

Alan Heathcock

Vanessa Hemingway

D.G. Bracey

Andrew Felming

Warren Slesinger

T.S. Frank

Heather Fowler

Gary Percesepe

Seth Marlin

Susan Mary Dowd

Contemporary

Short Story America Press

Make the Work Environment Work For You (booklet three of 21st Century Pocket Guides to Proper Business Protocol)

Health, Fitness & Dieting

Have you ever been to a party or a work function where you don't know a soul in the room? Do you know someone who seems to be able to easily strike up conversations with anyone? That person can be you! The traits of business networking are learned and can be mastered by anyone. This audio series is packed with practical resources to help you learn to think on your feet, have a funny story ready to tell, overcome anxiety, and work the room like a polished professional. Whether you need to master the art of small talk or network your way into a group of people, this series will teach you the actionable skills to accomplish your business goals at any networking event, cocktail party, dinner gathering, or company outing. Complete with exercises to visualize your success, this series of audios will equip you to unlock your hidden potential to network with ease and grace. This self-study program lets you learn at your own pace, during your commute, in the gym, or from the comfort of your home. Contents include: *Conversational Charisma - by Brad Worthley *Communication: The Master Skill to Powerful Relationships - by Brian Tracy *Speak with Confidence: Thinking on Your Feet - by Dianna Booher *Effective Communication Skills - by Marjorie Brody *Communication Skills to Influence - by Chris Widener *Networking Events - by Lorraine Howell *Communication and the Art of Persuasion - by Jim Rohn *Networking It Factor: Strategies to Make You Memorable - by Colette Carlson

Converse with Charisma!: Talk to Anyone and Enjoy Networking (Made for Success Collections)

Jim Rohn

Chris Widener

brian-tracy

Lorraine Howell

Dianna Booher

Brad Worthley

Colette Carlson

Skills

Made for Success, Inc. and Blackstone Audio, Inc.

"In this unique guide, you can learn how to avoid the Ten Most Common Workplace Etiquette Errors: Speaking before thinking - Wasting people's time - Dressing unprofessionally - Misusing technology - Showing poor telephone skills - Greeting people improperly - Practicing poor conversation skills - Invading other people's privacy - Letting your body language contradict your words - Ignoring good table manners"

Minding Your Business Manners: Etiquette Tips for Presenting Yourself Professionally in Every Business Situation

Pachter, Barbara

Skillpath Pubns Inc.

Second edition of this award-winning book now available! 
Life experiences and blunders made along the way are constant reminders of the adage, "You don't know what you don't know." This is a "can't do without" book for the work-related part of your life that gives you the gift of time, experience and knowledge. Gain valuable insight about the secrets of success to know now what it has taken others their entire careers to learn. 
Some topics covered include: *How to be more hireable and promotable *Being techno-savvy *What to wear, when to wear it, and how to act in it *Dealing with corporate politics *Business behavior pet peeves *Voice-mail and e-mail do's and don'ts *Career Limiting Moves of the rich and famous

Help! Was That a Career Limiting Move?

Pamela J. Holland

Career Skills Press

It’s round three for Marjorie Brody’s highly successful book "Speaking is an Audience-Centered Sport (Career Skills Press)." The third edition of this title, originally published in 1998, was released May 2. With subject matter still relevant to every business professional, "Speaking is an Audience-Centered Sport" seems bound for the presentation skills hall of fame. The latest version includes more sections on technology-related presentation topics, new pictures illustrating proper use of PowerPoint slides as effective visual aids, professional business wardrobe, and additional images that demonstrate do’s and don’ts for gesturing and using visual aids while giving a speech. Of course, there are still the popular chapters on proper preparation and delivery, overcoming stage fright, and handling the Q &amp; A session. Features a special "Meet the Pros" section containing more presentation skills tips and tactics from masters of the platform.

Speaking is an Audience-Centered Sport, Third Edition

Brody, Marjorie

3rd Edition!! Business Manners Matter! Just ask the professional who lost a million-dollar deal because he didn’t know how to conduct himself properly during a business meal. Or the woman who didn’t know the best wardrobe selections for business casual dress and offended her client. Professional performance means much more than doing your job effectively. The way you conduct yourself in a business environment not only reflects your position within a company but affects your chances for career growth. Many people are unsure of the proper protocol for various situations in a business setting. Marjorie Brody illustrates the etiquette skills and techniques that can help the business professional survive sticky circumstances that challenge each of us everyday. *Technology etiquette – tips for e-mail, voice-mail, conference calls and much more *Navigate through a business meal *The how-tos of effective handshakes *International etiquette awareness and cultural differences *Written correspondences – the right way *Privacy issues in the workplace *Networking effectively *Demonstrating effective leadership *Dozens of real-world examples, anecdotes and illustrations

Professional Impressions ... Etiquette for Everyone, Every Day

Professional speaker or salesperson, trainer or technician, this book gives you the critical edge for powerful presentations. Off-the-cuff remarks or orchestrated multimedia events, a meeting with the boss, or a Webinar, a simple phone conversation, or crucial sales presentation -- in every moment you know WHAT you want to do. Finally, a book that shows you HOW to do it. Step-by-step coaching that teaches you how to deliver knockout presentations. *How to score with your audience while you are presenting *How to turn audience members into fans forever *How to get buy-in for your ideas and message *How to address and eliminate stage fright symptoms *How to maximize your use of visual aids *Pointers for body language and gestures *Simple, practical, step-by-step coaching *Dozens of real-world examples, anecdotes and visuals

Speaking is an Audience-Centered Sport

Reference

Words, Language & Grammar

Career mistakes have never been more costly. Help! Was That a Career-Limiting Move? can do more than prevent you from a goof-up; this book will give you the insight you need for a move-up. Learn from the advice of Holland and Brody. Read it to get ahead. -- Mark Sanborn, Speaker and Author, The Fred Factor, You Don't Need a Title to be a Leader; and The Encore Effect Some Topics Covered: * Managing your professional network as effectively as your personal network -- and realizing how they re different *Knowing how to distinguish yourself as the candidate of choice *Building an exceptional reputation -- understanding what employers want and what they find annoying *What to wear, when to wear it and how to act in it *Communication tips/techniques, including voice-mail &amp; e-mail do s/don ts *Keeping electronic DNA healthy -- MySpace, Twitter, Facebook, etc. *Career-limiting moves of the rich and famous

Help! Was That a Career-Limiting Move?

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Books by Marjorie Brody