This is a book about gaining influence and becoming a key trusted advisor. It is for everyone who advises leaders and senior managers (accounting, finance, human resources, IT, law, marketing, public relations, security, and strategic planning) and for outside consultants in these functional staff areas. It’s also for operations people yearning to finally be heard and heeded by their boss.

Why Should the Boss Listen to You?: The Seven Disciplines of the Trusted Strategic Advisor

Business & Money

Lukaszewski, James E.

Business Culture

Jossey-Bass

The essential guide to creating an honest, ethical workplace culture in any industry In The Manager's Book of Decencies, Stephen Harrison showed how even the smallest gestures can produce big results and change the culture of an entire workforce. Now the author of that prescient bestseller has teamed up with Jim Lukaszewski, America's Crisis Guru® to write the definitive guide to transforming or restoring your workplace into a showplace of honest, ethical behavior. Accountability, civility, compassion, empathy, honesty, humility, and principle: these are the seven characteristics embodied by every truly decent leader. The best organizations develop and maintain a civil culture, valuing ethical behavior, honesty, and integrity as much, or even more, than profitability. The Decency Code provides you with practical pathways to creating or restoring that type of culture. These strategies address the evolving workplace: flexible, fast-moving, delayered, virtual, unstable, out-of-balance, ambiguous, global, diverse, and ruthlessly competitive. Here are actionable tools and strategies to help you build your workplace on a new standard of honest, ethical behavior, along with informative case studies that examine the behavior of both ethical and unethical companies.&nbsp;&nbsp; Today's climate of corporate cultural disorder needs a new type of leader, men and women who replace confusion with order, opaqueness with clarity, complexity with simplicity, hopelessness with confidence, greed with selflessness, and suspicion with trust. The common-sense prescriptions offered in The Decency Code can help you become the type of leader you wish to be--and effect the change you wish to see. This book is required reading for ethically conscious managers everywhere.

The Decency Code: The Leader's Path to Building Integrity and Trust

Harrison, Steve

McGraw=Hill

Exxon Valdez : The Great Crisis Management Paradox

Economics

James E. Lukaszewski

Lukaszewski on Crisis Communication: What Your CEO Needs to Know about Reputation Risk and Crisis Management

Crisis is not like other business interruptions. In a crisis, your company spokespersons, managers, and employees must know exactly what to do, what to say, when to say it, and when to do it -- while the whole world is watching! But can you depend on your crisis management plan to make that happen? Lukaszewski on Crisis Communication is your guide to preparing for a crisis and the explosive visibility and reputation risk that come with it. In a masterful book selected as one of "30 Best Business Books of 2013" by Soundview Executive Book Summaries and endorsed by the Business Continuity Institute, Lukaszewski distills four decades of public relations experience into 10 chapters of field-tested advice. Delivered in his straight-talking style and backed with compelling case studies, examples and templates, Lukaszewski explains how to build a crisis management plan and how to put it into action in the real world of media scrutiny, social media, activists, and litigation. How-to's, practical tools, tips, charts, checklists, forms, and templates teach you the simple, sensible, sincere, constructive, positive techniques to reduce contention and to succeed. His key messages teach you: To recognize how a crisis creates victims a topic rarely covered in traditional communications and operation response planning. To avoid the toxicity of silence. To overcome the abusive, intrusive, and coercive behavior of the media, activists, and critics what he calls the bloviators, bellyachers, back-bench bitchers. To drive attorneys to settle instead of litigate. To use the value of an apology, the atomic energy of empathy. Thought-provoking discussion questions, real-life case studies and examples, comprehensive index, and detailed glossary facilitate both college and professional instruction. Downloadable resources and tools Access a practical toolkit full of innovative and field-tested plans, forms, checklists, tips, and tools to support you as you prepare your organization for effective crisis communication./ Instructional Materials For the classroom, an Instructor s Manual available for use by approved adopters in college courses and professional development training. Also, to assist in instruction, the author makes available his slides, videos, and Skype interaction.

Lukaszewski on Crisis Communication: What Your CEO Needs to Know About Reputation Risk and Crisis Management

Noakes-Fry, Kristen

Management & Leadership

Rothstein Associates, Incorporated

Crisis is not like other business interruptions. In a crisis, your company spokespersons, managers, and employees must know exactly what to do, what to say, when to say it, and when to do it -- while the whole world is watching! But can you depend on your crisis management plan to make that happen? Lukaszewski on Crisis Communication is your guide to preparing for a crisis and the explosive visibility and reputation risk that come with it. In a masterful book selected as one of "30 Best Business Books of 2013" by Soundview Executive Book Summaries and endorsed by the Business Continuity Institute, Lukaszewski distills four decades of public relations experience into 10 chapters of field-tested advice. Delivered in his straight-talking style and backed with compelling case studies, examples and templates, Lukaszewski explains how to build a crisis management plan and how to put it into action in the real world of media scrutiny, social media, activists, and litigation. How-to's, practical tools, tips, charts, checklists, forms, and templates teach you the simple, sensible, sincere, constructive, positive techniques to reduce contention and to succeed. His key messages teach you: 
<ul>
<li>To recognize how a crisis creates victims a topic rarely covered in traditional communications and operation response planning.</li> <li>To avoid the toxicity of silence.</li> <li>To overcome the abusive, intrusive, and coercive behavior of the media, activists, and critics what he calls the bloviators, bellyachers, back-bench bitchers. </li> <li>To drive attorneys to settle instead of litigate.</li> <li>To use the value of an apology, the atomic energy of empathy. </li>
</ul>
Thought-provoking discussion questions, real-life case studies and examples, comprehensive index, and detailed glossary facilitate both college and professional instruction. Downloadable resources and tools Access a practical toolkit full of innovative and field-tested plans, forms, checklists, tips, and tools to support you as you prepare your organization for effective crisis communication./
Instructional Materials For the classroom, an Instructor s Manual available for use by approved adopters in college courses and professional development training. Also, to assist in instruction, the author makes available his slides, videos, and Skype interaction.

Rothstein Publishing

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