Spotlight on Human-Centric BPM Do you know how people'sprocesses fit into an automated environment? Human-centric business process management (BPM) has become the product and service differentiator. The topic now captures substantial mindshare and market share in the human-centric BPM space as leading vendors have strengthened their human-centric business processes. Our spotlight this year examines challenges in human-driven workflow and its integration across the enterprise. Important chapters in this section include: * System Automation vs. Human Facilitation * MyBPM: Social Networking for Business Process Management * Services: Integrating User Interfaces into a Service-Oriented Architecture * Impact of Organizational Changes on Running Processes: a Challenge for Achieving Business Agility * Human-Driven BPM: the Missing Piece is People * The Rise of Project Workforce * XPDL Cross-Product Exception Handling for Workflow Management Systems T* he Road to XPDL 2.0: Case Study Starting with a look at the new business imperative for BPM in 2008 by Nathaniel Palmer, WfMC Executive Director, chapters this year include useful non-technical advice and a look at converging BPM technologies and how they will affect your business. Technical papers include detailed examination of process mining and integration of WfMC standards with others in this space. This book provides easy-to-read chapters such as Tips and Pitfalls when implementing your first BPM project and Step by Step SOA and contains many case studies with important information directly applicable to your own projects. Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization. This is a book for business people who just want to understand the how and why of process automation and integration in simple non-jargon terms. It is also for the technical person looking for the latest insights into where BPM standards are heading, how others are managing implementations and more.

2008 BPM & Workflow Handbook - Spotlight on Human-Centric BPM

Layna Fischer Editor

Future Strategies, Inc.

Award-winning, real-world case studies in  Business Process Management   The companies whose case studies are featured in this book have proven excellence in their creative and successful deployment of advanced and business process management concepts.  The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements.   The prestigious annual Global Awards for Excellence in BPM and Workflow are highly coveted by organizations that seek recognition for their achievements.  Now evolved into their 19th year, originally starting with, and moving through, imaging, documentation, knowledge management and more, as our industry moved forward, these awards not only provide a spotlight for companies that truly deserve recognition, but provide tremendous insights for organizations wishing to emulate the winners successes.   These winners are companies that successfully used BPM in gaining com-petitive advantage within their industries.  Several industry thought-leaders set the scene with compelling Guest Chapters: * BUSINESS PROCESS AS A SERVICE: ENTERPRISE CLOUD COMPUTING by Jon Pyke, CIMtrek, United Kingdom  * THE DIFFERENCE BETWEEN BPM AND ADAPTIVE CASE MANAGEMENT by Nathaniel Palmer, WfMC, USA * ADVANTAGES OF AGILE BPM by Keith D. Swenson, Fujitsu America Inc., USA * BUSINESS DRIVEN ARCHITECTURE: COMBINING BPMN 2.0 AND SEMANTIC TECHNOLOGIES by Linus Chow, Jean Prater, Oracle, USA

Delivering BPM Excellence: Business Process Management in Practice

Business & Money

Jon Pyke

Linus Chow

Nathaniel Palmer

Keith D. Swenson

Management & Leadership

Future Strategies, Incorporated

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Books by Layna Fischer Editor