With 50per cent to 90per cent of most managers' time spent in some form of group activity, the concept of teamwork is more important than ever before. This book explains how all groups move through four stages of development - orientation, dissatisfaction, resolution and production.

The One Minute Manager Builds High-Performing Teams

Kenneth H. Blanchard

Edwin Hawkins

Eunice Parisi-Carew

Donald Carew

Harper Collins Audio

The One Minute Manager Meets The Monkey (The One Minute Manager)

Business & Money

Job Hunting & Careers

HarperCollins Business

Putting the One Minute Manager to Work

The world's foremost producer of personal development audio programs now offers an inside look at how you can make the most of your management skills. With more than two million hardcover copies in print, "The One Minute Manager" is one of the most successful management audio programs ever published. Now, the bestselling team of Blanchard and Lorber bring you the ever-timely strategies of One Minute Management in "Putting the One Minute Manager to Work" -- an indispensible success tool for any manager striving to get the most from his or her people. Relied on by the largest corporations in America for their ability to motivate employees at every level, the strategies of One Minute Management can: * Improve job satisfaction among employees by giving them well-defined roles * Build morale by teaching how and when to give One Minute Praisings and Reprimands * Increase profits by setting goals that are clear, agreed upon and have measurable results * Boost productivity with the five-step system that encourages teamwork among managers and their employees * Train winners instead of workers with innovative techniques for encouraging top performance

Putting the One Minute Manager to Work (The One Minute Manager)

Management & Leadership

William Morrow & Co.

One Minute Manager: Salesperson (The One Minute Manager)

Willow Books

One Minute Manager Builds High Performing Teams (The One Minute Manager)

Processes & Infrastructure

HarperCollins Publishers, Ltd

With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day -- in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature -- not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace -- and turn their customers into raving, spending fans.

Raving Fans : Revolutionary Approach to Customer Service

Sheldon Bowles

Harpercollins

The alternative way towards better team-building, this is the bestselling management tool from the author of The One Minute Manager. Most managers spend over half their time working with a team, and the One Minute Manager's practical advice shows how any team can work better and more effectively. The One Minute Manager Builds High Performing Teams explains the four stages on the way to building a high performing team: Orientation, Dissatisfaction, Resolution and Production and reveals how to tap the creativity and potential of people at all levels in order to become an effective group leader.

The One Minute Manager Builds High Performance Teams

HarperCollins, Publishers

The One Minute Manager by Blanchard, Ken, Johnson, Spencer [HarperCollins, 20...

The One Minute Manager

Spencer, Johnson

High Five!

HARPER/COLLINS

An invaluable source of guidance for helping leaders to attain high performance with integrity. Transform your workplace with a few simple tools. Told in the parable format of The One Minute Manager , Leadership by the Book draws on the model and messages of Jesus as a source of practical lessons in effective leadership. Recounting the story of a teacher, a minister and a marketplace leader who support one another in their leadership challenges, this extraordinary book offers unexpected and exceptional answers to tough leadership issues such as: / How do I best serve our customers by serving our people? / How can I unify my personal beliefs and my role as a leader in a way that feels good 'deep down' and still produces the desired results? / How can I get customers who enjoy the service, staff who enjoy their work, and still get financial well-being by leading with integrity? The authors offer simple strategies for bringing vision -- and values -- to the workplace by examining messages and examples from the Bible. Leadership by the Book also provides lessons for the day-to-day life of parents, coaches, entrepreneurs and religious and community leaders everywhere.

Leadership by the Book (One Minute Manager The)

Harpercollins Pb

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Books by Kenneth H. Blanchard