In the bestselling tradition of The One Minute ManagerR, Zap the Gaps combines a fast–moving business parable with step–by–step instructions for implementing the GAPS approach to problem solving.

ZAP THE GAPS! Target Higher Performance and Achieve It!

Business & Money

Dana Robinson

Kenneth H. Blanchard

Jim Robinson

Management & Leadership

HarperAudio

With the business classics The One-Minute ManagerTM and Raving Fans, bestselling author Ken Blanchard has become a nationally recognized business guru. Now, Blanchard teams up with Dana and Jim Robinson to tackle the crucial issue of human performance in Zap the Gaps!, an entertaining business parable that combines Blanchard's story-telling talents with the Robinsons' pioneer problem-solving approach.
In Zap the Gaps!, Bill Ambers, the director of customer service in a high-tech firm, has a problem: his call center is not making its numbers. With the help of Michael St. Vincent, gardener and legendary head of Saint's Nurseries and Landscaping, he learns to dig to the root of the problem, discovering along the way both the GAPS approach to performance improvement and a tool called the Gap Zapper.
Zap the Gaps! is a must listen for anyone seeking to identify and correct the factors that negatively impact performance-so that the ultimate impact is both meaningful and measurable.

Most of us would agree with authors Dana and Shana Robinson that relationships play a profoundly important role in our lives. Yet, tragically, many people today are plagued by a deep, pervasive sense of loneliness. Shamanism &amp; the Spirit Mate offers an ancient, time-tested 'cure' for this modern malaise of loneliness and disconnection. The authors examine numerous cultures throughout history and around the world today that acknowledge the existence of divine partners who can help address our deepest needs for relationship, love and healing. Spirit Mates do not replace or supersede any of the existing relationships in our lives. Rather, they have the potential to enrich and expand them. When cultivated through the power of the shamanic journey, our experience with a Spirit Mate can deepen our spiritual connections, assist us in healing practices and inspire creativity in our daily lives. Drawing from the many shamanic workshops they have conducted, the Robinsons offer probing questions and valuable activities to assist the reader in exploring and personalizing the fascinating world of the Spirit Mate.

Shamanism & the Spirit Mate

Politics & Social Sciences

Shana Robinson

Anthropology

EWH Press

The King's Flyswatter: A Parable for Moving up in Work and Life

Opt Out Media

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Books by Dana Robinson