Books by Ford, Robert C.
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Organization Theory: An Integrative Approach
Author(s): Ford, Robert C.
ISBN-13: 9780060421243
Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience (Hospitality Management)
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HR at Your Service: Lessons from Benchmark Service Organizations
Author(s): Latham, Gary P.
ISBN-13: 9781586442477