If the term management review conjures up visions of a wasteful and burdensome ordeal, The Management Review Handbook is just what you need to add value to your review process. The Management Review Handbook provides managers with a simple explanation of how to effectively document, implement, and maintain a management review process 
Denise Robitaille's book is an excellent guide to management review for anyone involved in the process. The book's precepts hold true for any size company across a wide spectrum of industries and organizations. The tools found in this handbook can be used by top management, ISO 9001 coordinators, production supervisors, customer service managers, quality technicians, or anyone else involved in the management review process. 
Plus, the book includes sample forms that can be used to aid in the management review process.

The Management Review Handbook

Denise Robitaille

Paton Press

ISO 9001 has finally been updated and you re responsible for making sure that your organization s quality management system is compliant with the newly amended standard. Relax, we ve got expert help. Although there are no new requirements, the standard has changed in subtle yet important ways. The release of ISO 9001:2008 is the perfect time to review and update your QMS to get the most from it. The Insiders Guide to ISO 9001:2008 was written by three members of the U.S. TAG to ISO/TC 176, the committee responsible for updating the standard. You ll get their expert advice and opinions on each of the standards changes as well as a clause-by-clause review of the standard and what you should be looking for when updating your QMS. They ll also tell you how and why the standard was updated, how the amendment affects sector-specific standards (such as ISO/TS 16949), and what the future holds.

The Insiders' Guide to ISO 9001:2008

Craig Williams

Lorri Hunt

Paton Professional

New, Second Edition! Completely Revised and Expanded Many people are confused about corrective action. They know it s a requirement for compliance to standards such as ISO 9001, but they don t always realize the benefits of a well-designed and well-implemented corrective action process. This newly revised edition of The Corrective Action Handbook will help make your corrective action process more organized, more efficient, and more productive. Denise Robitaille s book is a terrific guide to corrective action for anyone involved in the corrective action process. The book s basic precepts hold true for any size organization, and they can be used by quality managers, ISO 9001 management representatives, production supervisors, production group leaders, customer service managers, quality technicians, or anyone else involved in the corrective action process. Plus, the book includes sample forms that guide you through the corrective action process in a logical and straightforward manner. Forms include: 
<li>Corrective action request form </li>
<li>Root cause analysis form </li>
<li>Action plan form </li>
<li>Follow-up form The Corrective Action Handbook has been completely revised for this second edition. Updates include newly revised forms, expanded chapters, and a new chapter on when to implement corrective action and when not to.</li>

The Corrective Action Handbook, Second Edition

See the best price to sell, buy, or rent books by Denise Robitaille. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Denise Robitaille

See the best price to sell, buy, or rent books by Denise Robitaille. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

The Management Review Handbook

The Insiders' Guide to ISO 9001:2008

The Corrective Action Handbook, Second Edition