If the term management review conjures up visions of a wasteful and burdensome ordeal, The Management Review Handbook is just what you need to add value to your review process. The Management Review Handbook provides managers with a simple explanation of how to effectively document, implement, and maintain a management review process 
Denise Robitaille's book is an excellent guide to management review for anyone involved in the process. The book's precepts hold true for any size company across a wide spectrum of industries and organizations. The tools found in this handbook can be used by top management, ISO 9001 coordinators, production supervisors, customer service managers, quality technicians, or anyone else involved in the management review process. 
Plus, the book includes sample forms that can be used to aid in the management review process.

The Management Review Handbook

Denise Robitaille

Paton Press

New, Second Edition! Completely Revised and Expanded Many people are confused about corrective action. They know it s a requirement for compliance to standards such as ISO 9001, but they don t always realize the benefits of a well-designed and well-implemented corrective action process. This newly revised edition of The Corrective Action Handbook will help make your corrective action process more organized, more efficient, and more productive. Denise Robitaille s book is a terrific guide to corrective action for anyone involved in the corrective action process. The book s basic precepts hold true for any size organization, and they can be used by quality managers, ISO 9001 management representatives, production supervisors, production group leaders, customer service managers, quality technicians, or anyone else involved in the corrective action process. Plus, the book includes sample forms that guide you through the corrective action process in a logical and straightforward manner. Forms include: 
<li>Corrective action request form </li>
<li>Root cause analysis form </li>
<li>Action plan form </li>
<li>Follow-up form The Corrective Action Handbook has been completely revised for this second edition. Updates include newly revised forms, expanded chapters, and a new chapter on when to implement corrective action and when not to.</li>

The Corrective Action Handbook, Second Edition

Paton Professional

See the best price to sell, buy, or rent books by Denise Robitaille. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Denise Robitaille

See the best price to sell, buy, or rent books by Denise Robitaille. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

The Management Review Handbook

The Corrective Action Handbook, Second Edition