Books by Dawson, Keith

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The Industrial Revolution (Panorama of history series) image

The Industrial Revolution (Panorama of history series)

Author(s): Dawson, Keith
ISBN-13: 9780330029933
Publisher: Pan Books
Released: Jan 01, 1972
Format: Paperback, 64 pages
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Dictionary of Sales and Marketing/Order No P90053 image

Dictionary of Sales and Marketing/Order No P90053

Author(s): Bodin, Madeline
ISBN-13: 9780936648309
Publisher: UNKNO
Released: Sep 28, 1991
Format: Paperback, 0 pages
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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center image

Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center

Author(s): Dawson, Keith
ISBN-13: 9780936648958
Publisher: CMP Books
Released: Jan 01, 1996
Format: Paperback, 300 pages
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Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century image

Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century

Author(s): Dawson, Keith
ISBN-13: 9781138412378
Edition: 1
Publisher: CRC-Press
Released: Jul 27, 2017
Format: Hardcover, 208 pages
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The Call Center Handbook image

The Call Center Handbook

Author(s): Dawson, Keith
ISBN-13: 9781578200191
Edition: 1
Publisher: Routledge
Released: Nov 01, 1997
Format: Paperback, 282 pages
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Call Center Handbook: Complete Guide To Starting, Running, And Improving Your Call Center image

Call Center Handbook: Complete Guide To Starting, Running, And Improving Your Call Center

Author(s): Dawson, Keith
ISBN-13: 9781578200474
Edition: 3
Publisher: TELECOM BOOKS
Released: Oct 25, 1999
Format: Paperback, 300 pages
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Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century image

Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century

Author(s): Dawson, Keith
ISBN-13: 9781578200504
Edition: 1
Publisher: Routledge
Released: Apr 01, 1999
Format: Paperback, 214 pages
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The Call Center Handbook 4 Ed: The Complete Guide to Starting, Running, and Improving Your Customer Contact Center image

The Call Center Handbook 4 Ed: The Complete Guide to Starting, Running, and Improving Your Customer Contact Center

Author(s): Dawson, Keith
ISBN-13: 9781578200702
Edition: 5
Publisher: CRC-Press
Released: Apr 09, 2001
Format: Paperback, 382 pages
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The Call Center Dictionary image

The Call Center Dictionary

Author(s): Bodin, Madeline
ISBN-13: 9781578200955
Edition: 3
Publisher: CRC-Press
Released: Mar 01, 2002
Format: Paperback, 232 pages
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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center image

The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

Author(s): Dawson, Keith
ISBN-13: 9781578203055
Edition: 5
Publisher: CRC-Press
Released: Nov 20, 2003
Format: Paperback, 280 pages
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