<p>In today’s consumer-driven market, the first commandment is “love thy customer”. Highly sought-after corporate trainers and speakers, Drs.Brinkman and Kirschner, bring their trademark style and innovative communication techniques to win over even the most difficult customers in their book LOVE THY CUSTOMER. Their unique, user-friendly approach to customer service focuses on the personal interactions between businesses and customers that can make or break the relationship. They provide people-oriented advice for short-term success and long-term growth, including: • Strategies to win customers over • Tactics to prevent customer dissatisfaction • Skills to resolve a full range of problems • Ways to stay focused on serving customers • Methods for business owners to cultivate a strong service ethic in employees • And more… Customer satisfaction is more important than ever, and Love Thy Customer delivers the strategies to help your business build a strong and loyal consumer base. About the Authors: Dr. Rick Brinkman and Dr. Rick Kirschner are Fortune 500 consultants, corporate trainers, and professional speakers. They are the coauthors of the huge international bestsellerDealing With People You Can’t Stand, which has been translated into 20 languages. Since 1980, they have shared their insights with business audiences across the nation and around the world.</p>

Love Thy Customer: Creating Delight, Preventing Dissatisfaction and Pleasing Your Hardest-to-Please Customers

Business & Money

Kirschner, Dr. Rick

Brinkman, Dr. Rick

Processes & Infrastructure

Rick Brinkman Productions

<p>Is your life as fulfilling as you envisioned it would be? Or do you feel the tug of discontent ... the yawn of stagnation ... or the sense that joy is being sapped away by looming difficulties and everyday stress? Does your life seem to be unfolding beyond your control?You're not alone. Chance, chaos, and adversity are constant forces in everyone's life. But amidst the inevitable challenges, you have the power to make choices. And by making wise choices, you have the power to change your life.Now bestselling authors Drs. Rick Kirschner and Rick Brinkman show you how to unite all the factors of mental, emotional, and physical health into an easy-to-follow "lifestyle management system" for total fulfillment.Step by step, choice by choice, this book shows you how to take charge of your life by making conscious choices that promote optimum physical, emotional, and mental well-being. Complete with personal stories, real-life examples, and revealing exercises, Life by Design helps you: * Clarify your values and build your life around them* Set specific, attainable goals, and align your actions with them* Neutralize negativity and self-defeating behavior* Build lasting relationships that support a life by designLife by Design will guide you to new attitudes and habits that give you more energy, richer relationships, and a better quality of life.Dr. Rick Kirschner and Dr. Rick Brinkmanare naturopathic physicians, professional speakers, and trainers who perform over 150 programs a year all over the world.They are co-authors of the bestselling Dealing With People You Can't Stand, and numerous other bestselling and award-winning audio and video programs</p>

Life by Design: A Personal Plan to Bring Out the Best in Yourself

See the best price to sell, buy or rent books by the Rick Brinkman Productions publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Rick Brinkman Productions

See the best price to sell, buy or rent books by the Rick Brinkman Productions publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Love Thy Customer: Creating Delight, Preventing Dissatisfaction and Pleasing Your Hardest-to-Please Customers

Life by Design: A Personal Plan to Bring Out the Best in Yourself