<p>A truly unique, 64-page, easel-backed, desktop flip-book, readable from both sides at once, and containing the best of Jeffrey's Customer Loyalty Principles. A fully-illustrated, easy to read reminder to always give the best service you have ever received. Not a Quote Book, but the first "Interactive Thought Book." Customer Loyalty Concepts gives you page after page of daily reminders, insights, and actions to take about loyalty, satisfaction, leadership, front-line challenges, the diamond rule of service, what customers want, the 12.5 principles of success, achieving goals, being your best, problems to confront, and solutions that work.Based on Jeffrey's best-seller, Customer Satisfaction is Worthless, Customer Loyalty is Priceless, the book that 10 years ago established Loyalty as the new standard of customer service, Customer Loyalty Concepts will sit on your desk next to your computer, and supply you with bite-size, easily-digestible tidbits that will challenge you, inspire you, humor you, and keep you on a constant quest to turn satisfied customers into loyal, lifetime friends.</p>

Customer Loyalty Concepts: The First Interactive Thought Book

Jeffrey Gitomer

Business & Money

Lito Press

<p>InspHIREd is not an HR handbook, or even a book that just tells you how to hire. The purpose is to tell you why and how to become a more effective leader. Whether you're currently a CEO of an organization, or one day aspire to become a great leader, this book will teach new philosophies, help you to understand your beliefs, and learn how to put them into action. Most people think they know how to hire, and they believe they know how to inspire, but reality says something different. Most people think they're great leaders (most people with body odor think they smell good too). Set aside your current belief system and how you think you should be a leader. Incorporate the principles of this book into your career and you will walk away with a renewed outlook on not just your work, but also your life.</p>

inspHIREd: novel ideas for novel leaders

Brian Parsley

Management & Leadership

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Books by Lito Press

See the best price to sell, buy or rent books by the Lito Press publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Customer Loyalty Concepts: The First Interactive Thought Book

inspHIREd: novel ideas for novel leaders