This book is your best single source for all the AS/400 information you need. It is distinct in its breadth, completeness, depth, and ease of use. It includes topics that reflect the latest AS/400 technologies including Java on the AS/400, Client/Server, TCP/IP network, Internet and Web with the AS/400, JTTP server, Groupware, Lotus Notes, and Domino for AS/400, Sap on the AS/400, ILE, AS/400e series, and using Client Access.

AS/400: System, Utilities, Database, and Programming

Science & Math

Lin, George

Stewart, Gayla

IBM Books

Mathematics

Ibm Press

Practical, Real-World ITIL Configuration Management—From Start to Finish The IT Infrastructure Library® (ITIL) places the “best practices” in IT operations at your command. ITIL helps you make better technology choices, manages IT more effectively, and drives greater business value from all your IT investments. The core of ITIL is configuration management: the discipline of identifying, tracking, and controlling your IT environment’s diverse components to gain accurate and timely information for better decision-making. Now, there’s a practical, start-to-finish guide to ITIL configuration management for every IT leader, manager, and practitioner. ITIL-certified architect and solutions provider Larry Klosterboer helps you establish a clear roadmap for success, customize standard processes to your unique needs, and avoid the pitfalls that stand in your way. You’ll learn how to plan your implementation, deploy tools and processes, administer ongoing configuration management tasks, refine ITIL information, and leverage it for competitive advantage. Throughout, Klosterboer demystifies ITIL’s jargon, illuminates each technique with real-world advice and examples, and helps you focus on the specific techniques that offer maximum business value in your environment. Coverage includes <ul>
<li>Assessing your current configuration management maturity and setting goals for improvement </li>
<li>Gathering and managing requirements to align ITIL with organizational needs </li>
<li>Describing the schema of your configuration management database (CMDB) </li>
<li>Identifying, capturing, and organizing configuration data </li>
<li>Choosing the best tools for your requirements </li>
<li>Integrating data and processes to create a unified logical CMDB and configuration management service </li>
<li>Implementing pilot projects to demonstrate the value of configuration management and to test your planning</li> </ul>
<ul>
<li>Moving from a pilot to wide-scale enterprise deployment </li>
<li>Defining roles for deployment and ongoing staffing </li>
<li>Leveraging configuration management information: Reporting and beyond </li>
<li>Measuring and improving CMDB data accuracy</li> </ul>Covers ITIL version 3. Preface xvii Acknowledgments xxi About the Author xxiii Chapter 1: Overview of Configuration Management 1 Part I: Planning for Configuration Management 17 Chapter 2: Gathering and Analyzing Requirements 19 Chapter 3: Determining Scope, Span, and Granularity 37 Chapter 4: Customizing the Configuration Management Process 55 Chapter 5: Planning for Data Population 67 Chapter 6: Putting Together a Useful Project Plan 85 Part II: Implementing Configuration Management 97 Chapter 7: Choosing the Right Tools 99 Chapter 8: Implementing the Process 117 Chapter 9: Populating the Configuration Management Database 127 Chapter 10: Choosing and Running a Pilot Program 137 Chapter 11: Communication and Enterprise Roll Out 149 Part III: Running an Effective Configuration Management System 161 Chapter 12: Building a Configuration Management Team 163 Chapter 13: The Many Uses for Configuration Information 179 Chapter 14: Measuring and Improving CMDB Accuracy 193 Chapter 15: Improving the Business Value of Configuration Management 207 Index 217

Implementing ITIL Configuration Management (paperback) (IBM Press)

Computers & Technology

Klosterboer, Larry

Programming

This text aims to help you to maximize the potential of Business Intelligence in your organization. It includes stories of companies that implemented BI - those that have succeeded and those that have failed.

Business Intelligence for the Enterprise

Business & Money

Biere, Mike

Management & Leadership

This book covers the first "Fundamentals" exam (test 700 (previously test 516)) an individual needs to pass in order to become DB2 UDB Version 8.1 certified. Written by a DB2 UDB Certified author who worked directly with the DB2 UDB Version 8.1 Certification Exam development team and reviewed by the IBM Data Management Certification Program Manager, each book is guaranteed to provide the reader with all of the information needed to pass the V8.1 Certification test 700. Exam-like questions and answers are provided at the end of each chapter and information explaining why each answer provided is correct accompanies every answer given. This is a must-have for any DBA taking the first certification exam.

DB2 Universal Database V8.1 Certification Exam 700 Study Guide

Sanders, Roger E.

Certification

The Inventor's Guide to Trademarks and Patents

Craig Fellenstein

Marketing & Sales

This text offers a real-world perspective on building messaging solutions based on JMS and IBM WebSphere Application Server. It also provides key coverage of WebSphere MQ, WebSphere MQ Event Broker and JMS administration tasks, together with common usage scenarios.

Enterprise Messaging Using JMS and IBM WebSphere

Yusuf, Kareem

Web Development & Design

"Outside-in thinking complements any approach your teams may be taking to the actual implementation of software, but it changes how you measure success. A successful outside-in team does a lot of learning and not much speculation." —Tom Poppendieck Build Software That Delivers Maximum Business Value to Every Key Stakeholder Imagine your ideal development project. It will deliver exactly what your clients need. It will achieve broad, rapid, enthusiastic adoption. And it will be designed and built by a productive, high-morale team of expert software professionals. Using this book's breakthrough "outside-in" approach to software development, your next project can be that ideal project. In Outside-in Software Development , two of IBM's most respected software leaders, Carl Kessler and John Sweitzer, show you how to identify the stakeholders who'll determine your project's real value, shape every decision around their real needs, and deliver software that achieves broad, rapid, enthusiastic adoption. The authors present an end-to-end framework and practical implementation techniques any development team can quickly benefit from, regardless of project type or scope. Using their proven approach, you can improve the effectiveness of every client conversation, define priorities with greater visibility and clarity, and make sure all your code delivers maximum business value. Coverage includes <ul>
<li>Understanding your stakeholders and the organizational and business context they operate in</li> </ul>
<ul>
<li>Clarifying the short- and long-term stakeholder goals your project will satisfy </li> <li>More effectively mapping project expectations to outcomes</li> </ul>
<ul>
<li>Building more "consumable" software: systems that are easier to deploy, use, and support</li> </ul>
<ul>
<li>Continuously enhancing alignment with stakeholder goals</li> </ul>
<ul>
<li>Helping stakeholders manage ongoing change long after you've delivered your product</li> </ul>
<ul>
<li>Mastering the leadership techniques needed to drive outside-in development</li> </ul>

Outside-in Software Development: A Practical Approach to Building Successful Stakeholder-based Products, 1/e

Kessler, Carl

<ul>
<li> “This book clearly shows how today’s industry pressures and business challenges mandate renewal of the contract between organizations and their IT assets and people–and it illustrates how a service-oriented approach to IT can help organizations go through the necessary transformation. The role of governance in bringing IT and business closer together is particularly well explained, and the book is worth reading for that alone.” –Neil Ward-Dutton, Research Director, Macehiter Ward-Dutton “It’s easy to pay lip service to the concept of business/IT alignment, but in The New Language of Business, Sandy Carter walks the walk. Few treatments of SOA ground this admittedly difficult topic in the world of business as thoroughly as Sandy has here. I’d recommend this book to any business reader who wants to leverage IT to make their business more agile and innovative, and to any technical reader who wishes to understand how to place SOA in the business context where it belongs.” –Jason Bloomberg, Senior Analyst and Principal, ZapThink LLC “A very valuable read. In today’s globally connected marketplace profitable growth requires business flexibility and continuous innovation, both of which are increasingly proving to be impossible without business modularity and the new table-stakes technology SOA.” –Ron Williams, Professor, Kenan-Flagler Business School, University of North Carolina at Chapel Hill “Sandy has provided a pragmatic and holistic perspective on Service Oriented Architectures. She adds credibility by sharing IBM’s in-depth customer research as well as case studies to support the findings. The book is a strong source book for those wanting to get started with SOA.” –Judith Hurwitz, President &amp; CEO, Hurwitz &amp; Associates, coauthor, Service Oriented Architectures for Dummies “Few people have thought as long or as hard about SOA as Sandy Carter. This book embodies her invaluable work and the work of many at IBM to research, define, deploy and make SOA happen. Useful not just from a SOA perspective, but also as a concise articulation of the contemporary concepts fundamental to understanding where business and IT are heading.” –Carol Baroudi, coauthor Service Oriented Architecture For Dummies, Senior Analyst, Aberdeen Group “The New Language of Business: SOA &amp; Web 2.0 is based on the collective feedback from industry leaders at organizations of all sizes, in more than 50 countries, who shared their views, experiences, and challenges of aligning technology with business goals.” –From the foreword by Steve Mills, Senior Vice President and Group Executive, IBM Software Group There is now a direct, provable link between an organization’s flexibility and business performance. To optimize flexibility, companies must achieve unprecedented levels of integration and automation of key processes and infrastructure, both internally and externally. At the same time, they must learn to manage their processes far more dynamically and responsively. They must become flex-pon-sive*. Until recently, technology stood in the way of achieving these goals. Thanks to the emergence of service oriented architecture (SOA), Web 2.0, and open standards, technology now enables companies to achieve those goals. In The New Language of Business, one of IBM’s top SOA strategist demonstrates how business leaders can use innovations in technology to drive dramatic process improvements and support accelerating change. Sandy Carter shows how to deconstruct your business into a “componentized” business model, then support that model with linked, repeatable IT services that can adapt quickly, easily, and economically. These techniques will help both IT professionals and business leaders reach new levels of operational excellence to deliver the market-focused innovations that matter most. Drive competitive advantage through Service Oriented Architecture Leverage the value of business process components and IT services Achieve one version of the truth–finally! Use information as a service to improve business insight and reduce risk Master SOA governance and the service lifecycle Manage IT infrastructure for business results, both short-term and long-term Start fast: choose from three winning approaches Get quick wins with business process management, collaboration or information Implement on demand: what works–and what doesn’t Discover key success factors–and ten critical mistakes to avoid Create the flex-pon-sive* business! •Learn the secrets of success from industry leaders at organizations of all sizes, from over 50 countries–and why SOA was unanimously chosen as the best way to address their challenges •Leverage the IBM roadmap for SOA and Web 2.0 deployment, plus proven best practices learned in the field •Understand what it means to be flex-pon-sive*–and how your organization can get there In The New Language of Business, senior IBM executive Sandy Carter demonstrates how to leverage SOA, Web 2.0, and related technologies to drive new levels of operational excellence and business innovation. Writing for executives and business leaders inside and outside IT, Carter explains why flexibility and responsiveness are now even more crucial to success–and why services-based strategies offer the greatest promise for achieving them. You’ll learn how to organize your business into reusable process components–and support them with cost-effective IT services that adapt quickly and easily to change. Then, using extensive examples–including a detailed case study describing IBM’s own experience–Carter identifies best practices, pitfalls, and practical starting points for success. Build the flex-pon-sive* business * Flex-pon-sive* companies respond with lightning speed and agility to rapidly changing business needs. Flex-pon-sive* companies are focused on processes that are enabled for change through IT. Foreword Part I: Start at the Beginning–The Business Chapter 1: The Innovation Imperative Chapter 2: What Is Flex-pon-sive*? Chapter 3: Deconstructing Your Business: Component Business Model Part II: A Flexible Business Requires Flexible IT Chapter 4: SOA as the DNA of a Flex-pon-sive* and Innovative Company Chapter 5: SOA Key Concepts Chapter 6: SOA Governance and Service Lifecycle Chapter 7: Three Business-Centric SOA Entry Points Chapter 8: What about Web 2.0 and SOA? Are They Related? Part III: How to Implement Flex-pon-sive* in Your Business Chapter 9: The Top 10 Don’ts! Chapter 10: Case Study: IBM Chapter 11: Putting It All Together Glossary Index </li> </ul>

The New Language of Business: Soa & Web 2.0

Carter, Sandy

The IBM Style Guide distills IBM wisdom for developing superior content: information that is consistent, clear, concise, and easy to translate. The IBM Style Guide can help any organization improve and standardize content across authors, delivery mechanisms, and geographic locations. This expert guide contains practical guidance on topic-based writing, writing content for different media types, and writing for global audiences. Throughout, the authors illustrate the guidance with many examples of correct and incorrect usage. Writers and editors will find authoritative guidance on issues ranging from structuring information to writing usable procedures to presenting web addresses to handling cultural sensitivities. The guidelines cover these topics: <ul>
<li>Using language and grammar to write clearly and consistently </li> <li>Applying punctuation marks and special characters correctly</li> <li>Formatting, organizing, and structuring information so that it is easy to find and use</li> <li>Using footnotes, cross-references, and links to point readers to valuable, related information</li> <li>Presenting numerical information clearly</li> <li>Documenting computer interfaces to make it easy for users to achieve their goals </li> <li>Writing for diverse audiences, including guidelines for improving accessibility</li> <li>Preparing clear and effective glossaries and indexes</li> </ul>
The IBM Style Guide can help any organization or individual create and manage content more effectively. The guidelines are especially valuable for businesses that have not previously adopted a corporate style guide, for anyone who writes or edits for IBM as an employee or outside contractor, and for anyone who uses modern approaches to information architecture.

IBM Style Guide, The: Conventions for Writers and Editors (IBM Press)

Hayward, Peter

Radzinski, Eric

DeRespinis, Francis

Jenkins, Jana

Laird, Amy

McDonald, Leslie

Graphics & Design

Leverage Unstructured Data to Become More Competitive, Responsive, and Innovative In Mining the Talk, two leading-edge IBM researchers introduce a revolutionary new approach to unlocking the business value hidden in virtually any form of unstructured data–from word processing documents to websites, emails to instant messages. The authors review the business drivers that have made unstructured data so important–and explain why conventional methods for working with it are inadequate. Then, writing for business professionals–not just data mining specialists–they walk step-by-step through exploring your unstructured data, understanding it, and analyzing it effectively. Next, you’ll put IBM’s techniques to work in five key areas: learning from your customer interactions; hearing the voices of customers when they’re not talking to you; discovering the “collective consciousness” of your own organization; enhancing innovation; and spotting emerging trends. Whatever your organization, Mining the Talk offers you breakthrough opportunities to become more responsive, agile, and competitive. <ul>
<li>Identify your key information sources and what can be learned about them </li>
<li>Discover the underlying structure inherent in your unstructured information </li>
<li>Create flexible models that capture both domain knowledge and business objectives </li>
<li>Create visual taxonomies: “pictures” of your data and its key interrelationships </li>
<li>Combine structured and unstructured information to reveal hidden trends, patterns, and relationships </li>
<li>Gain insights from “informal talk” by customers and employees </li>
<li>Systematically leverage knowledge from technical literature, patents, and the Web </li>
<li>Establish a sustainable process for creating continuing business value from unstructured data</li> </ul> Preface xv Acknowledgements xx Chapter 1: Introduction 1 Chapter 2: Mining Customer Interactions 21 Chapter 3: Mining the Voice of the Customer 71 Chapter 4: Mining the Voice of the Employee 93 Chapter 5: Mining to Improve Innovation 111 Chapter 6: Mining to See the Future 133 Chapter 7: Future Applications 163 Appendix: The IBM Unstructured Information Modeler Users Manual 171

Mining the Talk: Unlocking the Business Value in Unstructured Information

Spangler, Scott

See the best price to sell, buy or rent books by the Ibm Press publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Ibm Press