A catastrophic earthquake is followed by a tsunami that inundates the coastline, and manufacturing comes to a standstill around the globe. State-of-the-art passenger jets are grounded because of a malfunctioning part. A strike halts shipments through a major port. A new digital device decimates the sales of other brands and sends established firms to the brink of bankruptcy. The interconnectedness of the global economy today means that unexpected events in one corner of the globe can ripple through the world's supply chain and affect customers everywhere. In this book, Yossi Sheffi shows why modern vulnerabilities call for innovative processes and tools for creating and embedding corporate resilience and risk management. Sheffi offers fascinating case studies that illustrate how companies have prepared for, coped with, and come out stronger following disruption-from the actions of Intel after the 2011 Japanese tsunami to the disruption in the money supply chain caused by the 2008 financial crisis.Sheffi, author of the widely read The Resilient Enterprise, focuses here on deep-tier risks as well as corporate responsibility, cybersecurity, long-term disruptions, business continuity planning, emergency operations centers, detection, and systemic disruptions. Supply chain risk management, Sheffi shows, is a balancing act between taking on the risks involved in new products, new markets, and new processes-all crucial for growth-and the resilience created by advanced risk management.

The Power of Resilience: How the Best Companies Manage the Unexpected

Business & Money

Sheffi, Yossi

Management & Leadership

Gildan Media Corporation

Computing: A Concise History (MIT Press Essential Knowledge)

Ceruzzi, Curator of Aerospace Electronics and Computing Paul E

Industries

Jenny Santi, an advisor to some of the world's wealthiest philanthropists, reveals the surprising truth about how giving can help those who give just as much as those who receive.In The Giving Way to Happiness, Jenny Santi overturns conventional thinking about what it takes to be happy by revealing how people find purpose and joy in giving. This book is filled with inspiring stories of generosity told by Goldie Hawn, Nobel Peace Prize winner Muhammad Yunus, and supermodel Christy Turlington Burns, among many others. Despite their diverse backgrounds, they have all found unexpected happiness and fulfillment through giving. Santi also shares a growing body of scientific evidence that links giving with happiness. For example: research shows that altruism involves far more than suppressing basic selfish urges; rather, we are wired to give, as it activates pleasure centers in the brain;several studies demonstrate that those who volunteer regularly and frequently live longer than nonvolunteers; andpeople who give to charity are 43 percent more likely to say they're very happy than those who don't give.Amid a culture of materialism and self-centeredness, Santi shows how giving can assuage ennui, give us purpose, and contribute to happiness in the deepest ways.

The Giving Way to Happiness: Stories and Science Behind the Life-Changing Power of Giving

Santi, Jenny

Business Development & Entrepreneurship

A concise overview of our belief systems and the next exciting installment in the MIT Press Essential Knowledge series.Our beliefs constitute a large part of our knowledge of the world. We have beliefs about objects, about culture, about the past, and about the future. We have beliefs about other people, and we believe that they have beliefs as well. We use beliefs to predict, to explain, to create, to console, to entertain. Some of our beliefs we call theories, and we are extraordinarily creative at constructing them. Theories of quantum mechanics, evolution, and relativity are examples. But so are theories about astrology, alien abduction, guardian angels, and reincarnation. All are products (with varying degrees of credibility) of fertile minds trying to find explanations for observed phenomena. In this book, Nils Nilsson examines beliefs: what they do for us, how we come to hold them, and how to evaluate them. We should evaluate our beliefs carefully, Nilsson points out, because they influence so many of our actions and decisions. Some of our beliefs are more strongly held than others, but all should be considered tentative and changeable. Nilsson shows that beliefs can be quantified by probability, and he describes networks of beliefs in which the probabilities of some beliefs affect the probabilities of others. He argues that we can evaluate our beliefs by adapting some of the practices of the scientific method and by consulting expert opinion. And he warns us about "belief traps"--holding onto beliefs that wouldn't survive critical evaluation. The best way to escape belief traps, he writes, is to expose our beliefs to the reasoned criticism of others.

Understanding Beliefs (MIT Press Essential Knowledge)

Politics & Social Sciences

Nilsson, Kumagai Professor of Engineering (Emeritus) Nils J

Philosophy

The memoir of a neuroscientist whose research led him to a bizarre personal discoveryJames Fallon had spent an entire career studying how our brains affect our behavior when his research suddenly turned personal. While studying brain scans of several family members, he discovered that one perfectly matched a pattern he'd found in the brains of serial killers. This meant one of two things: either his family's scans had been mixed up with those of felons or someone in his family was a psychopath.Even more disturbing, the scan in question was his own.This is Fallon's account of coming to grips with this discovery and its implications. How could he, a happy family man who had never been prone to violence, be a psychopath? How much did his biology influence his behavior?Fallon shares his journey to answer these questions and the discoveries that ultimately led to his conclusion: despite everything science can teach, humans are even more complex than we can imagine.

The Psychopath Inside Lib/E: A Neuroscientist's Personal Journey Into the Dark Side of the Brain

Health, Fitness & Dieting

Fallon, James

Psychology & Counseling

"The key to effective communication"Communication is essential in a healthy organization. But all too often when we interact with people especially those who report to us we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice humble inquiry.Ed Schein defines humble inquiry as the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person. In this seminal work, Schein contrasts humble inquiry with other kinds of inquiry, shows the benefits humble inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it."

Humble Inquiry Lib/E: The Gentle Art of Asking Instead of Telling

Self-Help

Schein, Sloan Fellows Professor of Management Edgar H

Relationships

Alignment is the single most critical business challenge for any organization and its leaders. Without it, inefficiency, conflict, and disengagement will cripple your ability to provide value to your customers. Companies live or die based on their ability to communicate and deliver on the promise their brand makes to its customers. To do this effectively, leaders need to clearly define the vision and strategies that support that brand intention and ensure these are manifested in the roles, expectations, and goals of each and every member of the organization. A blueprint for businesses of all types and sizes, True Alignment reveals how todecipher customer expectations, define the brand as a solution to customers' needs, turn the unique selling proposition into the mission, create a company culture where everyone is aligned to this vision and responsible for living the brand promise, and more.Whether you're a manager, a business owner, an executive, or CEO, True Alignment is an essential resource that will help you compete and succeed in today's complex and rapidly changing business environment.

True Alignment Lib/E: Linking Company Culture with Customer Needs for Extraordinary Results

Papke, Edgar

Business Culture

From the chief economic commentator for the Financial Times comes a brilliant tour d'horizon of the new global economy and its trajectory.There have been many books that have sought to explain the causes and courses of the financial and economic crisis which began in 2007-8. The Shifts and the Shocks is not another detailed history of the crisis but the most persuasive and complete account yet published of what the crisis should teach us about modern economies and economics.The book identifies the origin of the crisis in the complex interaction between globalization, hugely destabilizing global imbalances, and our dangerously fragile financial system. In the eurozone, these sources of instability were multiplied by the tragically defective architecture of the monetary union. It also shows how much of the orthodoxy that shaped monetary and financial policy before the crisis occurred was complacent and wrong. In doing so, it mercilessly reveals the failures of the financial, political, and intellectual elites who ran the system.The book also examines what has been done to reform the financial and monetary systems since the worst of the crisis passed. Are we now on a sustainable course? Wolf asks. The answer is no. He explains with great clarity why further crises seem certain and why the management of the eurozone in particular guarantees a huge political crisis at some point in the future. Wolf provides far more ambitious and comprehensive plans for reform than any currently being implemented.Written with all the intellectual command and trenchant judgment that have made Martin Wolf one of the world's most influential economic commentators, The Shifts and the Shocks matches impressive analysis with no-holds-barred criticism and persuasive prescription for a more stable future. It is a book no one with an interest in global affairs will want to neglect.

The Shifts and the Shocks Lib/E: What We've Learned and Have Still to Learn from the Financial Crisis

Wolf, Martin

Economics

Explores the history of culinary exchanges and how this food history affects the way modern people talk about food.

The Language Food: A Linguist Reads the Menu

Cookbooks, Food & Wine

Jurafsky, Dan

Cooking Education & Reference

NLP: The Essential Handbook for Business is a straight-talking, highly practical guide to using neuro-linguistic programming (NLP) to significantly improve your results at work. Whether you want to be a better leader, manager, negotiator, salesperson, or decision maker, you can learn proven NLP techniques that will boost your career as well as the performance of colleagues and the organization itself.Using real examples and easy-to-follow exercises that apply to individuals, teams, and organizations, NLP: The Essential Handbook for Business shows you how toimprove communication, achieve your career goals, develop your influencing skills, harness the mind-set for success, gain a greater understanding of what motivates you, andremove the limiting beliefs holding you back from the success you deserve.Written in accessible jargon-free language, NLP: The Essential Handbook for Business contains numerous examples and practical exercises that will help you use NLP to improve your career and achieve success at work, whether in the private or public sector, regardless of your current role.

Nlp: The Essential Handbook for Business Lib/E: The Essential Handbook for Business: Communication Techniques to Build Relationships, Influence Others, and Achieve Your Goals

Lazarus, Jeremy

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