In Built to Serve, Dan Sanders, CEO of the award-winning, service-oriented United Supermarkets, makes this bold claim: the prevailing business culture is broken and a radical transformation is required-a paradigm shift that reshapes our understanding of the true purpose of work. Leaders have a choice-continue to chase a broken price-profit model and suffer the consequences or build a culture committed to servanthood and discover the fulfillment evident when people see their work as a ministry. The choice leaders make will not only determine economic success and failure but also will determine their organization's long term impact on humanity. The time is now. Sanders reveals how your people can adopt United's mission of “Ultimate Service, Superior Performance, Positive Impact.” He distills valuable lessons from nine decades of a people-centered culture that consistently delivers outstanding customer service and reveals how you can develop a fully engaged, productive workforce. <ul>
<li>Treat your customers like partners </li>
<li>Create a people-centered culture in a numbers-focused world </li>
<li>Communicate your organization's vision </li>
<li>Focus on strengths, not weaknesses </li>
<li>Tie performance to the success of your mission </li>
<li> Reduce your employee turnover </li>
<li>Build communities connected by an emotional bond </li>
<li>Ensure sustainability and growth-with an eye on the principles that allowed your success in the first place </li>
</ul>
When you're built to serve, employees come to work because they want to, not just because they have to. Built to Serve is your hands-on guide to seeking this higher purpose.

Built to Serve: How to Drive the Bottom Line with People-First Practices

Business & Money

KEN BLANCHARD

Dan J. Sanders

STEPHEN COVEY

Management & Leadership

McGraw=Hill

In the 7 Habits series, international bestselling author Stephen R. Covey showed us how to become as effective as it is possible to be. In his long-awaited new book, THE 8th HABIT, he opens up an entirely new dimension of human potential, and shows us how to achieve greatness in any position and any venue. All of us, Covey says, have within us the means for greatness. To tap into it is a matter of finding the right balance of four human attributes: talent, need, conscience and passion. At the nexus of these four attributes is what Covey calls voice - the unique, personal significance we each possess. Covey exhorts us all to move beyond effectiveness into the realm of greatness - and he shows us how to do so, by engaging our strengths and locating our powerful, individual voices. Why do we need this new habit? Because we have entered a new era in human history. The world is a profoundly different place than when THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE was originally published in 1989. The challenges and complexity we face today are of a different order of magnitude. We enjoy far greater autonomy in all areas of our lives, and along with this freedom comes the expectation that we will manage ourselves, instead of being managed by others. At the same time, we struggle to feel engaged, fulfilled and passionate. Tapping into the higher reaches of human genius and motivation to find our voice requires a new mindset, a new skill-set, a new tool-set - in short, a whole new habit.

The 8th Habit : From Effectiveness to Greatness

Simon&Schuster

8th Habit Personal Workbook: Strategies to Take You from Effectiveness to Greatness

Self-Help

Simon Schuster Ltd

Bookk captures the essence of people's real life experiences, applying proven principles to help them solve their problems and overcome challenges.

Living the 7 Habits: The Courage to Change by Stephen Covey (2006-05-03)

Success

Free Press

Drs. Jim Dillahunty, Ken Blanchard & Stephen Covey et. al. present an exceptional compilation of resourceful people who will tell you how they learned how to be successful. They will share with you their secrets and reveal some remarkable insights on how to set goals in life and how to accomplish those goals.

Roadmap to Success

et.al.

Drs. Jim Dillahunty

and Ken Blanchard

Insight Publishing

TITLE-NOT-AVAILABLE

Livre incontournable, Les 7 habitudes de ceux qui réalisent tout ce qu'ils entreprennent a été traduit en quarante langues et a inspiré des millions de personnes à travers le monde. Stephen R. Covey synthétise plusieurs siècles de sagesse et propose une véritable odyssée au coeur de la nature humaine et ses valeurs. Grâce à un savant dosage de talent, de compassion et d'expérience, chaque page contribue à des prises de conscience fondamentales. Ne tardez pas, découvrez les sept habitudes qui vous permettront de relever les défis de votre vie privée, familiale et professionnelle, et de créer un bonheur durable.

Les 7 habitudes de ceux qui réalisent tout ce qu'ils entreprennent [ The 7 Habits of Highly Effective People ] (French Edition)

French and European Publications Inc

Open and read this book with enthusiasm! You will learn about success, as seen in the eyes of a few of America's experts on the subject. Readers will unlock their potential, and remove the mental blocks that prevent or delay the success we all deserve. 
 Expert motivational/inspirational speakers and authors share their personal stories, inspiring us to realize that our success awaits us and we can achieve it on our own terms! 
 For those already on the success journey, this book provides awesome encouragement and information on how to go to the next level of your success. You can achieve if you believe in yourself. Learn how faith, motivation and striving for excellence lead to success! 
 Find out what inspired these authors to achieve their success. They will help you realize that you are the author of your own success story!

Speaking of Success: World Class Experts Share Their Secrets

JACK, CANFIELD

Lauren Brown-Perry

Do you want to... Unlock your potential? Turn your life around? Remove mental blocks to success? Be the success you were meant to be? If your answer is yes to any one of these, you need to read this book! Those who choose to travel the road of success must also travel the road of continuing education. Success is about being prepared. Every time you read a book that contains the experiences of successful people, you are advancing on your own personal road to success, whatever that word means to you. The authors in this book will help you expand your horizons and gain a whole new perspective on how to achieve success. You owe it to yourself to learn what the succesful people in this book know. Thre's no time like the present. A rewarding experience awaits you. Sharpen your pencil and get out your legal pad. You'll want to take notes when you dig into this collection of inspiring interviews!

Speaking of Success

And Others

Gary Mull

The road to success is one of hard work and persistence. Speaking of Success can help readers unlock their potential and inspire them to realize the many possibilities awaiting them as they learn how to remove any mental blocks they might have to the success you deserve. The stories and experiences of these authors will also encourage those who are well on their way to success, inform them, and teach them something important in the process. Get ready to be delighted. Get ready to learn, remembering at all times that each invidicual is the author of his or her own success story. Others can shine a light on the path. but each individual must do the walking for him- or herself.

Marty Zimmerman

Job Hunting & Careers

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Books by STEPHEN COVEY