This book is best suited to those business leaders who have a burning desire to win. It's a book with a compelling message about the resurgence of business process thinking for competitive advantage. In an easy-to-read format, the book outlines why and how thoughtful CEO’s and leadership teams can manage enterprise business processes as the means to transform their good companies into great ones. Spanyi's book is a must read for business leaders searching for ways to manage the business in a more integrated manner by applying 21st century BPM techniques, thinking and technologies. Business process thinking is the prerequisite for executives to take advantage of powerful new BPM technologies. The book is, however, less about tools, templates and technologies and more about the set of values, beliefs and business practices needed to navigate through challenging economic times. Indeed, that’s why Spanyi says BPM is a team sport--Play it to Win! And to win, leaders must manage the cross-functional teams throughout the organization who must work collaboratively to create enduring value for customers and shareholders. 
 Much of what has been written on BPM is mechanistic and technical. Several of the works are long and tough to digest, and the links to strategy, organization design, people issues and technology are lost in the details. In a fast-paced and engaging manner, Spanyi describes how BPM can provide a robust framework enabling an organization to achieve strategic focus, organizational alignment and operating discipline. 
Spanyi proposes that organizations need to consciously work on transforming the mental models of the executive team from the traditional functional paradigm to a customer-driven model that is based on business process thinking. The book provides insight into why change initiatives like reengineering, continuous improvement and Six Sigma, when implemented piecemeal, are not nearly enough to achieve dominance in today's turbulent business environment. BPM is needed to provide the context for both change initiatives and the application of emerging technology, so that change programs can be deeply and fully integrated across the organization. 
 The book is written such that the initial reading can be done in less than the time it takes to fly from Dallas to Boston or from Toronto to Miami. A quick read can acquaint the reader with the essential concepts. Readers can then consume the book more carefully a second time, and combine its reading assignments to gain a more complete background and understanding of this vital subject (all the readings can be acquired through the book’s Web site).

Business Process Management Is a Team Sport: Play It to Win!

Business & Money

Spanyi, Andrew

Management & Leadership

Meghan Kiffer Pr

More for Less: The Power of Process Management

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. --Sam Walton What do your customers really want? “More for less,” of course! They want more value, more service, more consistent delivery, more accuracy, and ever more responsiveness, --and, they want to pay “less” for this “more,” along with less hassle, less bureaucracy, less sales pressure. Unless you can provide your customers with “more for less,” you can be assured they will find someone else who can, and sooner rather than later. There's no magic to providing more for less, but it requires a management mindset that's different from the norm--and that's precisely what this book is about. The findings in the 2004-2005 Mindset Study, based on exclusive interviews with frontline executives, went into the making of this book. With clarity and insight, Spanyi has penned the definitive guide for business leaders who are determined to deliver more for less to their customers and shareholders.Andrew Spanyi's More for Less is the best source of contemporary thinking about business process management. It's eminently clear and practical, with nary a faddish or false word. This book is just what companies need to improve their operations.Thomas H. Davenport President's Distinguished Professor, Babson College and Academic Director, Process Management Research Center The author has provided clarification on how enterprise processes need to be closely aligned with a company's core vision and business strategies in order to drive step change improvements in efficiency and effectiveness. Spanyi's book helps to "connect the dots" for many leaders who may be confused or not convinced of the value of integrating strategy, processes, metrics, improvement projects, and IT into driving improved bottom line results.Bill Cantwell, Vice President, Global Supply Chain, Air Products Andrew Spanyi has done it again. I consider myself a seasoned facilitator of improving the business using a combination of Quality strategies and tools. When I read Andrew's book I found myself saying “I knew that” a lot. More frequently I found myself saying, “I never thought of that.” His unique way of focusing on Business Process Excellence and the numerous examples of ways to measure your business is a must read. Jim Pearson, VP of Customer Quality and Six Sigma, EMC Corporation Process is the competitive battleground of today, and how an organization thinks about process, or process orientation, is the sustainable competitive advantage for the 21st century. This book is a great combination of theory and practical examples that can accelerate the development of this new way of managing. - Dr. Kevin McCormack, President, DRK Research During the last twenty years, the business process mindshare of business leaders has waxed and waned. However, Andrew Spanyi has remained steadfast and compelling in his advocacy of the central role processes play in revenue growth, cost reduction, quality improvement, and time compression. Process improvement tools are well-chronicled elsewhere; More for Less adds an important tile to the mosaic by describing why and how leaders can use enterprise-wide process management as a strategic weapon.Alan Brache, author of How Organizations Work: Taking A Holistic Approach to Organization Health and co-author of Implementation: How to Transform Strategic Initiatives into Blockbuster Results and co-author of “Improving Performance: How to Manage the White Space on the Organization Chart." Finally, a sensible book on the conversion to process thinking for managers. Not only is it down to earth and filled with good examples, it recognizes that sometimes what looks easy is hard to implement, due not to its complexity, but to stubborn managerial mindsets. This book will help you change the mindset in your organization.Allan R. Cohen, Edward A. Madden Distinguished Professor of Global Leadership, Babson College, co-author, Influence without Authority This thoughtful and persuasive book should be read by everybody in today's process community. In addition, it's a well-structured and comprehensive introduction to the power of process for anyone not familiar with this critical perspective of business. This book puts process on the map.Steve Stanton, Independent speaker, author, and consultant. One of the pioneers of process-centered innovation.This important book will provide leaders with clear direction for their process management initiatives. Spanyi has an amazing talent to summarize complex issues, make convincing observations, and provide guidance. More for Less may become one of the most important sources of knowledge for managers with a desire to increase the process orientation of an organization.Dr. Michael Rosemann, Queensland University of Technology, Brisbane, Australia Andrew Spanyi hits the mark in More for Less. He nails the key elements of process management in today's business environment and challenges accepted thinking previously assumed to be gospel in process improvement circles. More for Less is an excellent piece of work and a “must read” from one of the thought leaders in the world of Business Process Management. - Stephen G. Smith, Senior Vice President &amp; Managing Executive, Rummler-Brache Group

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. —Sam Walton What do your customers really want? "More for less," of course! They want more value, more service, more consistent delivery, more accuracy, and ever more responsiveness.They want less hassle, less bureaucracy, less sales pressure -- and, they want to pay "less" for this "more." Unless you can provide your customers with "more for less," you can be assured they will find someone else who can, and sooner rather than later. There’s no magic to providing more for less, but it requires a management mindset that’s different from the norm--and that’s precisely what this book is about. The findings in the 2004-2005 Mindset Study, based on exclusive interviews with frontline executives, went into the making of this book. With clarity and insight, Spanyi has penned the definitive guide for business leaders who are determined to deliver more for less to their customers and shareholders.

Meghan-Kiffer Press

Customers are increasingly demanding higher levels of speed and quality, yet leaders often focus mainly on reducing the costs of operations. Confronted by current and anticipated business challenges, incremental improvements to operations, while still important, will no longer be sufficient to gain advantage. This book outlines the needed evolution in leadership attitudes and behaviors in the key operational areas such as new product development, sales, operations, customer service, human resources, finance, and information technology. Relying on concepts introduced by Dr. John Kotter, Dr. G. Rummler & Alan Brache, Dr. Tom Davenport, and Dr. Michael Hammer, this new book updates this body of knowledge and presents a framework for action in an easy to read, actionable format. It's an outstanding title that provides details on the demand for the new operational leadership mindset and paradigm which enables both breakthrough change and the discipline of continuous improvement in operations. This will involve not only the design of new work practices, but also the implementation and sustainability of fundamental change encompassing the complex interdependence of human, organizational, and technological factors. In spite of the proliferation of various methods to improve operational performance, leaders have not become more adept in their roles due in part to a traditional functional bias. This book helps!!

Operational Leadership (Strategic Management Collection)

Business Expert Press

See the best price to sell, buy, or rent books by Spanyi, Andrew. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Spanyi, Andrew

See the best price to sell, buy, or rent books by Spanyi, Andrew. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Business Process Management Is a Team Sport: Play It to Win!

More for Less: The Power of Process Management

More for Less: The Power of Process Management

Operational Leadership (Strategic Management Collection)