Effective Leadership in Health and Social Care: Towards Outstanding Teams and Services

Medical Books

Salt, Terri

Administration & Medicine Economics

Pavilion Publishing and Media Ltd

Reducing Risk in Health and Social Care: Towards Outstanding Teams and Services

Towards Outstanding is an essential guide for health and social care services that are regulated by the Care Quality Commission. Written by a senior CQC inspector, it shows how a mindset of getting the basics right then applying context-specific finishing touches can allow any service to drive improvement and move towards an 'Outstanding' rating. The author also explores why, in addition to other patient and organisational benefits, good care is cheaper to provide than poor care. Structuring her advice around the 'five questions' that CQC inspectors use (are services safe, effective, caring, responsive, and well-led?), she draws on personal vignettes to paint a picture of a service where trust, positivity, a shared vision, and a commitment to continuous improvement allow staff to generate new ideas, reflect on best practice, raise concerns where necessary, and keep the patient at the centre of all activity.

Towards Outstanding: A Guide to Excellence in Health and Social Care

Health, Fitness & Dieting

Exercise & Fitness

Towards Outstanding: A Staff Training Resource for Health and Social Care

Outstanding residential care is personalised not packaged, and prevention is far better than dealing with the results of poor care. Yet driving improvement in service provision requires a process of continuous organisational learning to embed best practice. This unique resource provides all that is needed to create a framework for assessing a care home's strengths and weaknesses and taking the first steps on the road towards an 'Outstanding' rating. Drawing on decades of inspection experience, Terri Salt provides a suite of forms and templates that--with appropriate planning, discussion, and collaboration--can serve as the basis for a full quality assessment as well as being built into a regular cycle of monitoring and continuous improvement. Using these tools, staff can learn to enjoy the experience of delivering the very best care to patients--and leaders can provide them with the tools and freedom required to do so.

Towards Outstanding: Enabling Excellence in Care Home Provision

Parenting & Relationships

Aging Parents

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Books by Salt, Terri