Books by ROBERT SPECTOR

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The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization image

The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization

Author(s): ROBERT SPECTOR
ISBN-13: 9780471702863
Edition: 3
Publisher: wiley
Released: Mar 08, 2005
Format: Paperback, 292 pages
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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company image

The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

Author(s): ROBERT SPECTOR
ISBN-13: 9780585256085
Publisher: John Wiley&Sons
Released: May 14, 2014
Format: Unknown Binding, 251 pages
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Amazon.Com : Get Big Fast - Inside the Revolutionary Business Model That Changed the World image

Amazon.Com : Get Big Fast - Inside the Revolutionary Business Model That Changed the World

Author(s): ROBERT SPECTOR
ISBN-13: 9780712669672
Edition: 2nd
Released: Jan 01, 2001
Format: Paperback, 261 pages
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Amazon.com - Get Big Fast image

Amazon.com - Get Big Fast

Author(s): ROBERT SPECTOR
ISBN-13: 9780712684583
Edition: First Edition
Released: Jan 01, 2000
Format: Hardcover, 272 pages
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Amazon.Com.Way: The Story of Amazon.Com and the Growth of Online Retailing image

Amazon.Com.Way: The Story of Amazon.Com and the Growth of Online Retailing

Author(s): ROBERT SPECTOR
ISBN-13: 9780732267964
Publisher: HarperBusiness
Released: Jan 01, 2000
Format: Paperback, 0 pages
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On Course: Chevron's Century at Sea image

On Course: Chevron's Century at Sea

Author(s): ROBERT SPECTOR
ISBN-13: 9780935503173
Released: Oct 01, 1995
Format: Paperback, 80 pages
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The Ale Master: How I Pioneered America's Craft Brewing Industry, Opened the First Brewpub, Bucked Trends, and Enjoyed Every Minute of It image

The Ale Master: How I Pioneered America's Craft Brewing Industry, Opened the First Brewpub, Bucked Trends, and Enjoyed Every Minute of It

Author(s): ROBERT SPECTOR
ISBN-13: 9780935503234
Edition: First Paperback Edition
Released: Jan 01, 1998
Format: Paperback, 142 pages
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Shared values: A history of Kimberly-Clark image

Shared values: A history of Kimberly-Clark

Author(s): ROBERT SPECTOR
ISBN-13: 9780944641170
Edition: First Edition
Released: Jan 01, 1997
Format: Hardcover, 239 pages
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Shared Values: A History of Kimberly-Clark image

Shared Values: A History of Kimberly-Clark

Author(s): ROBERT SPECTOR
ISBN-13: 9780944641248
Released: Dec 01, 1997
Format: Hardcover, 240 pages
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Category Killers: The Retail Revolution and Its Impact on Consumer Culture image

Category Killers: The Retail Revolution and Its Impact on Consumer Culture

Author(s): ROBERT SPECTOR
ISBN-13: 9781578519606
Released: Jan 07, 2005
Format: Hardcover, 272 pages
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