McLagan and Net explain why participative governance is a major issue of our times, affecting all areas of our lives: education, business, government, families, and community organizations. In The Age of Participation they focus on participation in the workplace, blending theory and practice in numerous examples and industry models. They look closely at every role in the organization - from suppliers and customers to executives and unions - and deflate the fears and misperceptions that sabotage change. Finally, they show why the shift to participation can't and won't occur unless all of us are willing to go through the personal changes needed to thrive and survive in a workplace and a world that is vastly different than the one in which we were born.

The Age of Participation: New Governance for the Workplace and the World

Business & Money

McLagan, Patricia

Nel, Christo

Management & Leadership

Berrett-Koehler Publishers

Change is happening all the time, both planned and unplanned. It's how people respond to change that determines their personal success and, ultimately, the success of their entire organization. Change Is Everybody's Business provides insights and action ideas for people in all workplace roles so they can be conscious and influential participants in change.
The author points out that executives can formulate strategy but it's the everyday actions of lower-level employees that make change happen. She demonstrates how everyone in an organization has the ability to make positive changes, beginning by acknowledging the power they already have. Written in a conversational and supportive style, the book outlines the beliefs, skills, and actions that will enable anyone to welcome and take advantage of change rather than fear and resist it.

Change Is Everybody's Business: Claim Your Change Power

Business Culture

Berrett-Koehler Pub.

Ours is a time of massive change and transition. Political systems everywhere are moving toward democratic forms as people reject authoritarian government, bureaucracy, and the denial of human rights. Many companies, recognizing that business as usual can strangle innovation and competitiveness, have instituted "teams," "total quality programs," and the like, in attempts to foster participation. Unfortunately, both public and private sector success has been elusive and short-term. In order to be successful, these programs must be incorporated into a general movement toward systems of participative governance. The Age of Participation presents the "big picture" of the governance shift that institutions around the world are grappling with. Its message is relevant for public and private sector institutions everywhere. This book is written for managers, consultants, labor union leaders, and all thinking people who work in large and small organizations. It is comprehensive, yet readable, containing many examples as well as models, thought-provoking concepts, and references to history, philosophy, and science. In The Age of Participation, McLagan and Nel show why the modern world demands participative organizations. They blend theory and practice in numerous examples and industry models; look closely at every level of life in a participative organization, from suppliers and customers to executives and unions; and deflate the fears and misperceptions that sabotage change. McLagan and Nel propose that the following nine essential facets of an organization must change in order for the governance shift to be effective: o values, o structures, o leadership, o management, o information, o relationships, o competencies, o controls, and o pay systems. This is a practical experience-based handbook for instituting, sustaining, and nurturing the changes necessary today. Readers are encouraged to take a participative role by completing an organization assessment as they move through the book.

Effective performance communication is critical to business success. It supports customer relations, quick response, and productive work. It leads to faster management of change and the creation of a work climate that can support performance. It also links individuals to business goals and each other. On-the-Level spells out proven methods for success which are based on the authors' 45 years of work and management consulting in organizations around the world. This best-selling book has been thouroughly revised and updated, incorporating the newest developments in the field of performance appraisal. The term "on-the-level communication" refers to direct, shared responsibility, output-focused communication in the workplace. It is communication that is open, above board, honest, respectful, and deliberate. On-the-Level focuses on planned discussions between employees and managers, team members, and suppliers and customers. It provides guidelines, ideas, and examples to help readers improve the quality, skill, and honesty of their communication when discussing goals, feedback, tough issues, and development on the job. The authors stress four central principles of on-the-level communication Directness, Respect, Shared Responsibility, and Purpose. On-the-Level is designed to help everyone in and around the workplace to plan and execute more effective and less fearful face-to-face communication. It shows how and why face-to-face, spontaneous discussions are key to continuous improvement and business success. The approach described in the book is effective in goal-setting, feedback and performance review, and development planning situations. This book is for anyone who needs to communicate about performance issues. It provides tips and action steps for people who have difficulty talking about issues. Those who are already skilled and confident will gain new insight and practical tools.

On-The-Level: Performance Communication That Works

Krembs, Peter

See the best price to sell, buy, or rent books by McLagan, Patricia. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by McLagan, Patricia

See the best price to sell, buy, or rent books by McLagan, Patricia. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

The Age of Participation: New Governance for the Workplace and the World

Change Is Everybody's Business: Claim Your Change Power

The Age of Participation: New Governance for the Workplace and the World

On-The-Level: Performance Communication That Works