Featuring expanded coverage of today's "electronic office," a concise style guide covers essentials of business English, business letter styles, records management techniques, current postal and overnight delivery information, and desktop publishing. Original.

Arco the Office Professional's Quick Reference Handbook (WEBSTER'S NEW WORLD OFFICE PROFESSIONAL'S DESK REFERENCE)

Lindsell-Roberts, Sheryl

Business & Money

Arco Pub.

What's the best way to make your computer more efficient? Learn how to touch-type! And this is the book that can teach you. The first complete guide for learning how to touch-type on a computer keyboard includes: How to get from A to Z on your keyboard; How to negotiate punctuation keys; How to type numbers on a numeric keypad; How to avoid fatigue and aches and pains, especially carpal tunnel syndrome; Tips for first-time and experienced computer users; User-friendly exercises and practice lessons to build up speed and efficiency. Designed for individual or classroom use in a handy spiral-bound format, Mastering Computer Typing is the perfect tutor, aid, or guide for everyone who needs to touch-type on a computer keyboard.

Mastering Computer Typing: A Painless Course for Beginners and Professionals

Reference

Houghton, mifflin, harcourt

In Speaking Your Way to Success, Sheryl Lindsell-Roberts draws on 25 years of experience as a business communications expert to deliver straightforward guidelines for today’s professionals on how to speak powerfully and effectively. Whether talking in front of a large group or engaging in a one-to-one conversation, this book will help anyone to speak up, speak well, and get noticed. Chapters include: -- Making Introductions -- Developing Listening Skills -- Using Politically Neutral Language -- Interviewing and Being Interviewed -- Speaking in Public -- Communicating Cross-Culturally -- Harnessing the Power of Today’s Multigenerational Workforce In her signature no-nonsense style, Lindsell-Roberts shows speakers how to pay attention to their audience, support their words with body language, interject stories the audience will relate to and enjoy, encourage audience interaction, and more. This book is packed with specific suggestions that can be applied immediately on topics such as giving and receiving compliments, keeping a conversation going, asking for a raise, and cold calling. There are strategies for introducing yourself when you don’t know anyone at an event, techniques for initiating conversation, and a checklist for rating your listening skills. Lindsell-Roberts also has a proven, no-fail attack plan for how to work a room. Stop lurking quietly in the shadows and start speaking your way to success!

Speaking Your Way To Success

Self-Help

Creativity

Collins Reference

Designed for self-instruction or classroom use, this book is the ideal choice for beginners who want to move from hunting-and-pecking to typing with ease, and for experienced typists who want to break bad habits and improve their accuracy. Practice exercises focus on subjects pertinent to business professionals, so keyboarders gain business-writing know-how as they learn to type with maximum speed and efficiency. Users begin by typing simple words and proceed through a wide array of practical applications, including charts, tables, and columns; business letters, cover letters, and resumes; reports and manuscripts; and electronic messaging. Embedded in the user-friendly exercises are helpful tips on email etiquette, eight ways to get the results you want from your writing, and a section on punctuation made easy. Spiral-bound at the top for ease of use, Mastering Computer Typing is the only resource you'll need to perfect your typing skills.

Mastering Computer Typing, Revised Edition

Computers & Technology

In her newest book, business communications expert Sheryl Lindsell-Roberts delivers timely advice for employees, managers, and business owners on surviving and succeeding in today’s technology-dependent workplace. An antidote to the boring business book, New Rules for Today’s Workplace is filled with real-life stories from workers at such successful companies as TiVo, Pegasystems, OneBeacon Insurance, and Brown Brothers Harriman. They all share secrets for today’s key challenges: managing and working remotely. Managers offer advice on hiring remote workers and evaluating the performance of offsite employees. Facilitators give tips on running virtual meetings. At-home workers tell how to minimize distractions. Each chapter is packed with ready-to-use strategies. Readers will learn how to prepare attention-grabbing webinars, use Twitter as a job-search tool, format an electronic résumé so it gets noticed, and much more. Whether you’re hankering to reap the rewards of the social networking phenomena, joining a multigenerational workforce, managing or working remotely, or you simply need to get up to speed on the hottest techniques in business training, this practical guide will show you how to get ahead and stay on top.

New Rules For Today's Workplace: Strategies for Success in the Virtual World

Job Hunting & Careers

Harper Business

Funny Laws & Other Zany Stuff

Hundreds of loony laws, silly rules, weird names, crazy contests, ridiculous research, and zany trivia will have you shaking your head and laughing out loud.

Bt Bound

Discover how a well-crafted message can make anyone stand out in the crowd. Contains a simple, six-step process for creating messages that get and hold the recipients attention. Chapters include Sales and Marketing with Pizzazz, Successful Job Search and Employment Issues, Customer Relations and Personal Business. Specific chapters on such areas as sales and marketing, customer relations, and personal business offer hundreds of sample letters, memos, and e-mail messages that can be used verbatim or with minimal alteration to fit a particular circumstance. 6 x 9. Global Product Type: Reference Books; Reference Book Type: Self-Help; Subjects: Business Letters; E-Mails; Age Recommendation: N/A.

Strategic Business Letters And E-Mail

Economics

The ability to write well is a critical skill for professionals in nearly every field. Good writers provide leadership, influence decisions, and advance their own careers. In this new book, Sheryl Lindsell-Roberts draws from her twenty-plus years of experience as a successful consultant for clients in business, education, and government. In a lively, engaging style, she explains how to write persuasively for virtually any audience. Part 1 addresses the basics of all business writing: understanding the reader, drafting, achieving the right tone, creating visual impact, and editing. Part 2 provides more specific advice on brochures, executive summaries, speeches, PowerPoint presentations, Web site content, and much more. Concrete examples illustrate practical strategies such as how to present a message positively instead of negatively, how to sequence information for different kinds of readers, and how to use charts to highlight key points. Packed with valuable information obtained from actual clients in the field, 135 Tips for Writing Successful Business Documents is guaranteed to help anyone who reads it write to hit the mark.

135 Tips For Writing Successful Business Documents

Catalogs & Directories

This latest title by business-writing expert Sheryl Lindsell-Roberts offers up-to-the-minute advice on writing electronic messages that are polished, polite, and effective. In her signature no-nonsense style, she shows how effective electronic communication can jump-start your business, advance your career, and expand your social network.135 Tips on Email and Instant Messages addresses issues such as how libel and copyright laws apply to the Internet, using proper etiquette, and organizing a cluttered in-box. Lindsell-Roberts imparts a sense of humor to practical tips such as “don’t glut cyberspace with digital dross—know what isn’t appropriate for company email” and “eliminate thoughts that don’t add value—don’t leave your harried readers to extract the hidden kernels.” She offers convenient phrases that can be used verbatim (including subject lines proven to entice readers) and immediate solutions to common problems (including five ways to personalize an email to a large distribution that will increase the response rate).Informative and entertaining, this handy resource is packed with valuable information for anyone who wants to communicate electronically with confidence and competence.

135 Tips On Email And Instant Messages: Plus Blogs, Chatrooms, and Texting

Networking & Cloud Computing

The Secretary's Quick Reference Handbook

Skills

Arco.

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