Performance Appraisals and Phrases for Dummies

Ken Lloyd

For Dummies

Paperback with worn and creased cover. ISBN 1564143961.

Jerks at Work: How to Deal With People Problems and Problem People

Business & Money

Business Culture

Career Pr Inc

Ultimate Selling Power: How to Create and Enjoy a Multi-Million Dollar Sales Career

Donald J. Moine

Career Press

A manual on selling, detailing all the points to cover before, during and after a sale. There is advice on how to plan activities: setting objectives, priorities, prospecting, networking, managing time and expectation. It also addresses how to build trust, identify needs, and handle rejection.

Kiss Guide to Selling (Keep It Simple Guides)

Marketing & Sales

Dorling Kindersley Plc P/B

Jerks at Work - How To Deal with People Problems and Problem People

Barnes and Noble, Inc.

The Keep It Simple Series -- the greatest guides ever! This book covers every aspect of selling including managing your time, setting goals, and building a rapport with accounts. A perfect guide to practical techniques that can be used before, during, and after the sale. Arm yourself with key sales skills with DK's KISS Guide to Selling. Discover the myths and realities behind successful selling. Target the best sales jobs and excel at interviews. Set realistic sales goals and plan your time effectively. Get to work on networking and learn key tips for tackling cold calls. Develop essential sales skills, from coping with rejection to using powerful words and stories. Review your progress, learn how to follow up productively, and set up sales plans for the future. The Keep It Simple Series is the new standard in how-to books! Written by leading experts, each book includes full-color photographs and illustrations throughout, making these the first and only truly accessible guides for beginners. The KISS format is designed to help readers build confidence from the start, and learn gradually and thoroughly to the very last page. Much more than introductions to various subjects, these inspiring and innovative books are the ones that readers can trust!

KISS Guide to Selling

Industries

DK Pub.

Popular syndicated columnist Ken Lloyd returns to grapple once again with one of America's most popular (or unpopular) workplace topics, and presents his practical, upbeat, and professionally sound advice as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the most outrageous, classic, and current workplace (mis)behaviorspast and presentalong with the most powerful strategies that readers can use today to deal effectively with them.

Jerks at Work: How to Deal with People Problems and Problem People

Kenneth L. Lloyd

Health, Fitness & Dieting

Career Press, Inc.

In this updated and revised edition of Jerks at Work, popular syndicated columnist Ken Lloyd returns to grapple once again with one of America?s most popular (or unpopular) workplace topics, and presents his practical, upbeat, and professionally sound as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the most outrageous classic and current workplace (mis)behaviors?past and present?along with the most powerful strategies that readers can use today to deal effectively with them.
There is no single, simple strategy that works on every Jerk. They come in many assorted flavors: your Jerk could be your boss, a coworker, your subordinate, a vendor, even customers. Just when you think you have read about the ultimate jerk at work, up pops another. Fortunately, a tailor-made strategy pops up alongside. Jerks at Work provides a wide array of strategies to deal with all the Jerks you come across. There are the time-tested, classical methods for the retro-jerks; the screamers, impractical jokers, egomaniacs, complainers, and non-stop talkers. Then there are new, state-of-the-art strategies to deal with a generation of cyber-jerks that includes bullies, jerks on cellphones, and jerks on line. Additionally, a new section, exclusive to this revised edition, covers some of the most outrageous workplace behaviors that one could ever encounter.
Inside, you'll also find these other helpful tips: 
<ul>
<li>Getting insight into the causes of Jerk-like behavior</li>
<li>Step-by-step programs to deal with Jerks of every persuasion</li>
<li>Coping with the most outrageous Jerk behaviors ever documented</li>
<li>The best ways to avoid becoming a Jerk yourself</li>
<li>And much, much more!</li>
</ul>

Jerks At Work, Revised Edition: How to Deal with People Problems and Problem People

Weiser

Most managers understand the importance of giving their employees recognition and rewards, but when it comes to actually doing so, they often come up empty or use outdated, ineffective strategies. 151 Quick Ideas to Recognize and Reward Employees will help managers stock up.Recognition and rewards are consistently found to be among the most powerful of all motivators for employees at any job level. In fact, when employees are asked to describe their most satisfying experiences at work, they frequently mention situations in which they received recognition and rewards for their performance. And, importantly, when managers are skilled in providing this type of feedback, their employees typically reward them with increased productivity, commitment, and overall performance. However, just like customers who always order the same old entree at a restaurant, managers tend to choose the same old kinds of recognition and rewards. Some traditional rewards still work well, of course, but there is always room for new ideas. 151 Quick Ideas to Recognize and Reward Employees offers you the full menu of recognition and reward strategies. It comes with detailed descriptions of the most popular ideas in business, plus others that are destined to become classics. Ideas such as:-- Enriching jobs by giving employees more autonomy and decision-making responsibilities.-- Purchasing personally signed books suited to the potential you see in eachemployee.-- Awarding special coupons for free gasoline or transportation.-- Hiring a masseuse to rub out stiff necks and backs.-- Making your employees more invested by offering profit-sharing.-- Plus many free or low-cost rewards. Included with each of the 151 strategies is an "assignment" that you can use as a roadmap to bring the idea to life.

151 Quick Ideas to Recognize and Reward Employees

Most books that deal with ridiculous behaviors in the workplace are premised largely on conjecture, anecdotes, and limited data, but that's not the case with Office Idiots. Written by Ken Lloyd, one of the foremost experts on jerks at work, this book relies on data from actual workplaces across America to present a sweeping and frighteningly accurate snapshot of the antics of office idiots. Based on thousands of letters to his newspaper column and Website, jerksatwork.com, this book spotlights office idiots wherever they exist in an organization, followed by practical advice on what to do and even what to say when you encounter them. In addition to providing a vast array of hands-on (and hands-off!) tools, Office Idiots will also show you how to: 
<li>Deal with some of the most off-the-wall and absurd forms of office idiocy. 
</li>
<li>Avoid enabling behaviors that actually bring out office idiocy in others. 
</li>
<li>Make sure you don't become an office idiot.</li>

Office Idiots: What to Do When Your Workplace is a Jerkplace

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Books by Ken Lloyd