M-Business: The Race to Mobility

The definitive guide for the coming M-commerce age"Invaluable insight into the mobile economy. Kalakota and Robinson get right to the core of the emerging mobile landscape. . . . A must read."Patricia Seybold, author of Customers.com and The Customer RevolutionKnowing a change is coming is one thing; predicting its exact shape and form is something else entirely. In m-Business, renowned Web visionary Ravi Kalakota and Marcia Robinson succeed at both, exploring mobile commerce and providing the definitive roadmap for strategic business decisions in a world transformed by mobility.From innovative business models and next-generation applications to customer experience creation and leadership initiatives, this book provides cogent, convincing analysis of the products and knowledge that business leaders will need to thrive in the new M-commerce arena.The first book to clearly explain the M-commerce revolution in the language of a broad business audience, m-Business provides a simple three-step plan for navigating the mobile minefield more quickly than competitors. Readers get comprehensive coverage and insights on topics including:Emerging business trendsconsumer, service, enterprise applications, and infrastructure New business modelslocation-based models, real-time supply chain models, enterprise extension models, and voice portals New solution enablersmobile platforms, voice platforms, wireless application service providers (WASP), and mobile application

Business & Money

Kalakota, Ravi

Robinson, Marcia

Management & Leadership

McGraw=Hill

Surveys how some successful companies have redesigned their structure and practices to do business on the Internet, and glean from them fundamental design principles for building an electronic business blueprint. Annotation c. Book News, Inc., Portland, OR (booknews.com)

E-Business: Roadmap for Success (Addison-Wesley Information Technology Series)

Computers & Technology

Internet & Social Media

Addison-Wesley

e-Business: Roadmap for Success (custom paperback edition)

Business Technology

Revolutions begin with attacks on the language. Todays managers are bombarded with an alphabet soup of technology acronyms such as CRM, ERP, and SCM. Managers must manage in the fog of this technology revolution. Kalakota and Robinsons book provides a lens for managers who want to understand the terminology and take action--to grasp the opportunities or defend against the invading virtual competitors. When the history of e-business is written--perhaps sooner than we think--this book will go down as a management landmark that helped clear the fog of mumbo jumbo and provided a beacon through which managers could chart their course. --Michael Quinn, eStrategy Director, B2B Commerce Ltd. To survive and succeed in todays complex business world, all companies--from established industry leaders to feisty upstarts--must develop a strategy that allows them to take maximum advantage of the latest trends in technology. Successful companies have implemented focused e-business strategies to build cutting-edge enterprises that serve and retain customers, manage suppliers, and integrate selling chains better than ever before. Others, unfortunately, are lured into ill-fated ventures by the ever-ch

E-Business 2.0: Roadmap for Success

Addison-Wesley Professional

In conjunction with explaining the emerging technology and network infrastructure, the authors emphasize the business applications and mercantile strategies, challenges and opportunities of conducting business on the information superhighway. This book is aimed at the business person who wants to understand the revolution taking place in electronic commerce.

Frontiers of Electronic Commerce

Whinston, Andrew B.

Electronic commerce offers functionality and new ways of doing business that cannot be ignored. Readings in Electronic Commerce is a collection of research papers addressing issues facing academia and industry in the age of electronic commerce. Experts in the field come together with the goal of helping companies better understand the shape, structure, and operation of electronic business in the coming millennium. Investments in electronic commerce introduces far-reaching organizational and technological issues. Each of the five parts covers important aspects of the role electronic commerce is playing in the strategy of business. Here is a collection of some of the best thinking from researchers who specialize in the various facets of electronic markets - namely economics, finance, marketing, production, and operations management - as well as technology experts in the industry who are creating and specializing in the electronic commerce infrastructure.

Readings in Electronic Commerce: SPHIGS Software

Whinston, Andrew

Taking a practical look at electronic commerce from the manager's perspective, this text integrates presentations of the present and future conduct of online business with existing and proposed networking technology and infrastructure. The work introduces the key players, and their capabilities and limitations in the convergence and the growth of the Internet and electronic commerce. It also describes the use of computer networks to buy and sell products, information and services.

Electronic Commerce: A Manager's Guide

Providing an insight into cross-enterprise platforms, this text explains the set of complex choices that executing a service platform strategy entails - and addresses the issues managers need to understand. It presents a variety of case studies of companies deploying service platforms.

Services Blueprint: Roadmap for Execution

Industries

Something radical is happening to corporate organizational structures, something subtle yet far-reaching in impact. It is the rapid emergence of offshore outsourcing as a corporate strategy. Cost reduction, productivity improvement, and cheaper labor - these are the promises of offshore outsourcing. This book reveals how GE, American Express, Dell, British Airways, Delta Air Lines, BellSouth, British Telecom, and numerous other companies are successfully using offshore outsourcing to reduce costs associated with IT, customer care, finance and accounting, human resources, and transaction processing. 
Offshore Outsourcing: Business Models, ROI, and Best Practices is a comprehensive guide to the real-world application of offshore outsourcing across all industries. Authors Marcia Robinson and Dr. Ravi Kalakota give you an in-depth analysis of offshore outsourcing. They discuss what is behind this trend, how it is paying off, and, most importantly, provide you with a step-by-step guide on how you can implement your own offshore strategy. 
Based on extensive research and interviews, this book offers insight into how managers of leading firms are implementing offshore outsourcing. You will find plenty of practical tips and tools to apply offshore outsourcing in a wide variety of business environments. 
Offshore Outsourcing is organized in three easy-to-read sections: 
Part One introduces the value proposition of offshore outsourcing, including fundamental concepts, the different business models, and the business process landscape. 
Part Two examines the specifics of the processes being offshored today, namely information technology, customer care, finance and accounting, human resources, and transaction processing. 
Part Three describes the major activities of the offshore strategy, vendor sourcing, and country selection. 
Robinson and Kalakota include multiple best-practice case studies to illustrate how firms are executing their offshore strategies. The authors map out key steps to help you make the right choices with your own offshore projects and reveal the benefits, costs, and risks of offshore outsourcing. Finally, it’s your choice. Offshore outsourcing can be a haphazard affair that creates anxiety among employees and fails to deliver bottom-line results. Or, with this book at your side, it can help you create a more focused, streamlined, and competitive organization.

Offshore Outsourcing: Business Models, ROI and Best Practices

Mivar Press, Inc.

See the best price to sell, buy, or rent books by Kalakota, Ravi. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Kalakota, Ravi

See the best price to sell, buy, or rent books by Kalakota, Ravi. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

M-Business: The Race to Mobility

E-Business: Roadmap for Success (Addison-Wesley Information Technology Series)

e-Business: Roadmap for Success (custom paperback edition)

E-Business 2.0: Roadmap for Success

Frontiers of Electronic Commerce

Readings in Electronic Commerce: SPHIGS Software

Electronic Commerce: A Manager's Guide

Services Blueprint: Roadmap for Execution

Offshore Outsourcing: Business Models, ROI and Best Practices

Offshore Outsourcing: Business Models, ROI and Best Practices