'TQM: Text with Cases' is clearly written in a logical manner and points are supported by real life case studies. Professor Oakland demonstrates how a Total Quality Management strategy can be applied in all business activities to achieve world-class performance. This third edition features several major changes including new material on process modelling and management, quality management systems, people development, performance measurement, the Business Excellence Model, self-assessment, benchmarking, and the implementation of TQM. Case studies reflecting the latest developments in the area from leading exponents of TQM and Business Excellence have been included. These focus on organizations which have fully integrated the TQ approach into their business operations and delivered real benefits.

TQM: Text with Cases

John S. Oakland

Society for Neuroscience

Statistical Process Control

Production and Operations Management

Keith G. Lockyer

A.P. Muhlemann

Business & Money

Financial Times/Prentice Hall

A highly successful title from one of the UK's leading exponents of TQM. The book features user-friendly presentation and reflects the latest thinking in the field. It will serve as a textbook for self or group instruction for both student and practicing engineers, scientists, technologists and managers and will prove invaluable to all.Statistical process control is a tool, which enables both manufacturers and suppliers to achieve control of product quality by means of the application of statistical methods in the controlling process. This book gives the foundations of good quality management and process control, including an explanation of what quality is, and control of conformance and consistency during production. The text offers clear guidance and help to those unfamiliar with either quality control or statistical applications and coves all the necessary theory and techniques in a practical and non-mathematical manner. This book will be essential reading for anyone wishing to understand or implement modern statistical process control techniques. * New edition is fully updated and includes a new chapter on Six Sigma* Well-known, authoritative author who introduced statistical process control to thousands of organizations throughout the world* Written in a practical way that minimizes the use of formulas and assumes no prior knowledge of statistics

Statistical Process Control: A Practical Guide

Engineering & Transportation

Engineering

John Wiley&Sons

This comprehensive guide for the statistical process control practitioner explains not only the techniques available, but also how to analyze the process and how to introduce and apply the appropriate measures for control of product or service quality.

Butterworth-Heinemann Ltd.

Total Quality Management: A pictorial guide for managers

Peter Morris

Routledge

Oakland on Quality Management

TQM is now perceived as one of the most important management issues for the 1990's. TQM 2 takes readers through the different stages of implementing a TQM programme. The volume begins by examining why TQM is important, what are the benefits it offers and what kind of questions senior managers must ask themselves before launching their own programme. Readers will then learn how to train their workforce to be a TQM workforce. Speakers also consider supplier total quality strategies, process modelling, preventive maintenance and other important topics. Case study material comes from a wide range of companies including Rolls Royce, Rank Xerox and Volkswagen - all companies who have built themselves a reputation for high quality.

Total Quality Management: Proceedings of the 2nd International Conference. 14-15 June 1989. London, UK

Management & Leadership

Springer

Total quality management is perceived as one of the most important management issues of the 1990s. An effective TQM programme offers increased productivity, better supplier relations, satisfied customers and greater profitability. Implementing a TQM programme, the text claims, will change a company's attitudes, hierarchy and culture. This volume includes papers which have been presented on the occasion of the 3rd International Conference on Total Quality Management.

Total Quality Management: Proceedings of the 3rd International Conference, 5-6 June 1990, London, UK

TQM- Text With Cases (3rd, 03) by Oakland, John S [Paperback (2003)]

See the best price to sell, buy, or rent books by John S. Oakland. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by John S. Oakland