Improve Your Marketing To Grow Your Business

Hunter Hastings

Pearson Education Limited

<p>Brand building is the heart of value creation for the 21st century corporation. The EMM Group authors have taken the mystery out of brand building and replaced it with process, metrics, and tools that any company can master. The book is designed to improve organizational and professional marketing management practices for brand value creation and enhancement. Why can these advances be adopted today? Because rapid advances in information technology now enable marketing to be engineered and measured for accountable investment in ways previously impossible. This new capability redefines the role of the marketing director in a profound way. It places him/her at the heart of the corporation's purpose-building the brand and delivering the bottom line with true accountability and the credibility not accorded the marketing function when it was perceived as an arcane art and unreliable process. This will enhance the ability if the CEO, CFO, and COO to leverage marketing to create shareholder value. Now senior management can hold marketing accountable just like other items on the P&amp;L because real metrics will be available to evaluate its progress.</p>

The New Marketing Mission: How Process, Metrics, and Technology Can Unleash Growth

Sat Duggal

Gordon, Wade

Association of National Advertisers

Business paradigm shifts are rare. However, the shift to a services-dominant economy and to services-dominant value creation genuinely merits the designation. Almost 80% of GDP in developed economies is attributable to services, and some economists regard products as merely the physical embodiment of service delivery. Yet today's business analysis, business management, business organization, business processes, and business education emerged from manufacturing-dominant logic; the principles of service are often under-served and poorly understood. This results in lost opportunities for growth. Service Science, Management and Engineering (SSME) has been slowly bubbling up and building learning and knowledge in academia for 30 years, with an acceleration in the last ten years. The disciplines, principles, insights and tools of SSME are now ready to transition to the mainstream business world, with transformative effect. . This book expounds the six principles of Service Science, including the all-important principle of value co-creation (between the producer and the customer, the employee and the hierarchy etc). The book contains compelling examples and clear direction for application. It describes the tools for application of the principles, from modular business architecture (a new form of business organization to achieve absolute advantage) to the global, mobile and social business tools that establish scalable platforms for fast, efficient growth in the service economy for Globally Integrated Enterprises--large and small/medium enterprises (SME). Service Science, as a field of academic study and research, is supported by 30 years of learning. This book brings this knowledge firmly into the business mainstream, addressing both the 'Why' and the 'How', and incorporating the tools for action.

Service Thinking

Business & Money

Jeff Saperstein

Industries

Business Expert Press

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Books by Hunter Hastings