This book dispels the myth that Six Sigma is limited to the manufacturing process by providing compelling examples of transactional successes combined with a guide to practical deployment." -Paul J. Norris, Chairman and Chief Executive Officer, W. R. Grace and Co. "Ronald D. Snee and Roger W. Hoerl provide a compelling, fact-based, example-supported argument on the importance of improvement of nonmanufacturing processes within a manufacturing company. This valuable book completes the authors' "trilogy" of books on improving business performance via statistical thinking and Six Sigma, and is a welcome addition to the library of any individual or company engaged in this pursuit of excellence." -Dr. Steven P. Bailey, principal consultant and Master Black Belt, DuPont Engineering, Past President American Society for Quality "As interest in Six Sigma continues to flourish, this book will be of interest to newcomers and veterans alike. Snee and Hoerl address the case for Six Sigma, ensuring successful deployment and project success through a detailed yet easily understood style. Their use of case studies rounds out their assertion that Six Sigma can and should be used to improve performance in all types of businesses, from finance to health care." -Jean Cherry, Executive Vice-President, Commonwealth Health Corporation The first comprehensive, step-by-step Six Sigma implementation guide for nonmanufacturing organizations For finance, health care, retail, logistics/supply chains, R Financial Times-Prentice Hall, 2003 , the best-selling executive's guide to Six Sigma. They also cowrote Statistical Thinking: Improving Business Performance Duxbury Thomson Learning, 2002 , an innovative guide to the strategic use of data and statistics in solving business problems. There are dozens of books on implementing Six Sigma in manufacturing. But what if you're in finance? Or health care? Or e-commerce? Or supply chain management? Or R D? Or the nonprofit sector? This book focuses on your needs: Six Sigma Beyond the Factory Floor, the start-to-finish Six Sigma guide for the rest of the real economy. Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigma implementation in nonmanufacturing environments: deployment planning and strategy, project execution, methods, statistical tools, and more. Throughout, they illuminate key concepts with case studies from a wide range of businesses and functions. Drawing on their unsurpassed consulting experience, they systematically identify hurdles to success-and best practices for overcoming them. Whatever your Six Sigma goals, this book will help you achieve them faster-with less pain, cost, or risk. Using a proven Six Sigma deployment roadmap for nonmanufacturing organizations Planning strategies, execution tactics, customized methods and tools Leveraging the immense value of Six Sigma in your environment Realistically assessing the benefits of Six Sigma in nonmanufacturing organizations Driving ongoing success: lessons from real-world case studies Best practices for driving project-by-project improvement Aligning the entire organization behind Six Sigma From leadership commitment to team building-and beyond

Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy

Business & Money

Hoerl, Roger W.

Snee, Ron D.

Management & Leadership

Ft Pr

Apply statistics in business to achieve performance improvement Statistical Thinking: Improving Business Performance, 3rd Edition helps managers understand the role of statistics in implementing business improvements. It guides professionals who are learning statistics in order to improve performance in business and industry. It also helps graduate and undergraduate students understand the strategic value of data and statistics in arriving at real business solutions. Instruction in the book is based on principles of effective learning, established by educational and behavioral research. The authors cover both practical examples and underlying theory, both the big picture and necessary details. Readers gain a conceptual understanding and the ability to perform actionable analyses. They are introduced to data skills to improve business processes, including collecting the appropriate data, identifying existing data limitations, and analyzing data graphically. The authors also provide an in-depth look at JMP software, including its purpose, capabilities, and techniques for use. Updates to this edition include: <ul>
<li>A new chapter on data, assessing data pedigree (quality), and acquisition tools</li> <li>Discussion of the relationship between statistical thinking and data science</li> <li>Explanation of the proper role and interpretation of p-values (understanding of the dangers of “p-hacking”)</li> <li>Differentiation between practical and statistical significance</li> <li>Introduction of the emerging discipline of statistical engineering</li> <li>Explanation of the proper role of subject matter theory in order to identify causal relationships</li> <li>A holistic framework for variation that includes outliers, in addition to systematic and random variation</li> <li>Revised chapters based on significant teaching experience</li> <li>Content enhancements based on student input</li> </ul>
This book helps readers understand the role of statistics in business before they embark on learning statistical techniques.

Statistical Thinking: Improving Business Performance,, 3rd Edition (Wiley and SAS Business Series)

Snee, Ronald D.

wiley

With over 25 million dead, AIDS has pounced on the world like a medieval plague, ranking among the greatest killers in history. Despite billions of international aid dollars, the development of effective medical treatments for HIV (the virus that causes AIDS), and the efficacy of condoms in preventing the spread of HIV during sex, 6,000 people are dying daily, and over 15 million orphans have been left behind. Perhaps most surprisingly, many educated westerners are only vaguely aware of AIDS as a disease threatening gays or Africans, and do not believe it has any relevance for them. Few have noticed the "feminization" of AIDS, taking AIDS from a disease primarily infecting gay men to one infecting more women than men. Women are at the forefront of the fight against AIDS in many parts of the world, nowhere more so than in Sub-Saharan Africa. The authors of this book make a clear case that HIV and AIDS form the most critical crisis facing the human race in this century by providing the reader a deeper understanding of the root causes of, and plausible solutions for, the AIDS pandemic. They include several engaging human-interest stories of real people impacted by AIDS. Table Of Contents Part I: What Is AIDS and Why Should I Care? Chapter 1: Nikiwe's Story: Why AIDS Is the Global Challenge of the 21st Century Chapter 2: Sinikithemba: What Exactly Are HIV and AIDS? Chapter 3: Say No to Sugar Daddies: From Rare Infections to Global Pandemic Part II: AIDS Trumps Foreign Aid Chapter 4: Life and Death in Zimbabwe: Why AIDS Is Easy to Solve On Paper Chapter 5: But for the Grace of PEPFAR: The World Heard and Responded Chapter 6: Mama Africa's Burden: The Limitations of Money Part III: How AIDS Can Be Defeated With Your Help Chapter 7: Bophelong Hospice: Some Things That Actually Work Chapter 8: The Softer Side of Capitalism: A Suggested Path Forward Chapter 9: Use What You Have: How You Can Play a Part in Defeating AIDS Excerpts from the foreword to the book, written by Dr. Helga Holst, CEO of McCord Hospital in Durban, South Africa, are given below: It was in Boston, on February 10, 2003, that the Sinikithemba Choir from Durban, South Africa, performed at the opening of the Tenth Conference on Retroviruses and Opportunistic Infections (CROI), and shared the stage with the keynote speaker, President Bill Clinton. This Zulu choir of HIV positive men and women were part of a much larger group of mostly infected women, who worked together at McCord Hospital on beadwork projects to support their medical care, and who sang as they worked. They used what they had, their powerful and beautiful voices, to bring hope, unity and resources to their communities. One of the choir members, a beautiful and eloquent young woman, shared the poignant story of her own journey with AIDS, and brought tears to the eyes of many of the world's top scientists, researchers and clinicians as they were reminded of why they had committed their lives to finding the answers to this devastating disease. She shared what she had, her own story, and it impacted the hearts of thousands! By the time I took up the position of Medical Superintendent at McCord Hospital in Durban, in 1993, AIDS was more common, but there was still no affordable treatment available. In the mid 1990's we started several social support programs, of which the income generating beadwork projects were one. Social clubs, consisting mostly of women, were formed. They supported each other through times of hardship, illness and death, and cared for the children. The Zulu people, amongst whom we work, have been gifted by the most beautiful voices. The women would often sit in the parking areas at the hospital between the cars with their hands speedily busy on beadwork orders, chatting and laughing, while keeping a

Use What You Have: Resolving the HIV/AIDS Pandemic: Resolving the HIV/AIDS Pandemic

Health, Fitness & Dieting

Diseases & Physical Ailments

Xlibris, Corp.

See the best price to sell, buy, or rent books by Hoerl, Roger W.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Hoerl, Roger W.