Position your organisation's culture to attain new heights Above the Line: How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results offers all leaders a handbook for leveraging an organisation's culture to engage staff, increase customer satisfaction and streamline business performance. A groundbreaking work, this book reveals what it takes to achieve optimum results from your organisational culture without employing the use of external consultants. This organic, in-house approach to company culture transformation saves both time and money. Step-by-step, author Michael Henderson illustrates how to create a culture in which employees and leaders delight those outside the company―customers, shareholder, employees' families, suppliers and the board of directors―and anyone else who may benefit from an association with the organisation. The book's proven models and ideas have been tried and tested with a broad range of of high-profile international companies. Expert author, Michael Henderson, a.k.a. The Corporate Anthropologist, has more than 30 years' experience, and a proven track record of working and consulting with organisations to enhance their workplace cultures. <ul>
<li>Reveals how to create an organisational culture that achieves desired results</li> <li>Puts the cultural transformation process in the hands of the people directly effected</li> <li>Smashes some of the established and costly myths about culture and how to work with culture</li> </ul>
This important resource is written for leaders, managers and supervisors at all levels and across industries.

Above the Line: How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results

Business & Money

Henderson, Michael

Business Culture

wiley

A comprehensive exploration of 21st Century school politics, Teachers versus the Public offers the first comparison of the education policy views of both teachers and the public as a whole, and reveals a deep, broad divide between the opinions held by citizens and those who teach in the public schools. Among the findings:
 • Divisions between teachers and the public are wider and deeper than differences between other groups often thought to contest school policy, such as Republicans and Democrats, the young and the old, the rich and the poor, or African Americans and whites.
 • The teacher-public gap is widest on such issues as merit pay, teacher tenure reform, impact of teacher unions, school vouchers, charter schools, and requirements to test students annually.
 • Public support for school vouchers for all students, charter schools, and parent trigger laws increases sharply when people are informed of the national ranking of student performance in their local school district.
 • Public willingness to give local schools high marks, its readiness to support higher spending levels, and its support for teacher unions all decline when the public learns the national ranking of their local schools.
 • On most issues, teacher opinion does not change in response to new information nearly as much as it does for the public as a whole. In fact, the gap between what teachers and the public think about school reform grows even wider when both teachers and the public are given more information about current school performance, current expenditure levels, and current teacher pay.
 The book provides the first experimental study of public and teacher opinion. Using a recently developed research strategy, the authors ask differently worded questions about the same topic to randomly chosen segments of representative groups of citizens. This approach allows them to identify the impact on public opinion of new information on issues such as student performance and school expenditures in each respondent's community.
 The changes in public opinion when citizens receive information about school performance are largest in districts that perform below the national average. Altogether, the results indicate that support for many school reforms would increase if common core state standards were established and implemented in such a way as to inform the public about the quality of their local schools. These and many other findings illuminate the distance between teacher opinions and those of the public at large.
 About the Research: In partnership with the Harvard Program on Education Policy and Governance and the journal, Education Next, authors Paul E. Peterson, Martin West and Michael Henderson surveyed nationally representative samples of teachers and the public as a whole annually between 2007 and 2013.

Teachers versus the Public: What Americans Think about Schools and How to Fix Them

Peterson, Paul E.

West, Martin R.

Education & Reference

Brookings Institution Press

Motor racing in safety: The human factors

Motor racing in safety: The human factors

Patrick Stephens Ltd.

Double Wedding Ring in a Hurry: Make a Quilt in Half the Time

Henderson, Mary

Asn Pub

How could survivors of the Burma Road, the Siberian Gulag, or Nazi atrocities forgive those who harmed them? How can representatives of entire populations--Australian Aborigines, African Americans, and black South Africans--be reconciled with whites who exploited them? And how can the offenders find the grace to apologize? Michael Henderson writes about dozens of remarkable people of many nations and faiths who have, by repentance and forgiveness, been able to break the chain of hate through repentance and forgiveness.

Forgiveness: Breaking the Chain of Hate

Self-Help

Relationships

Kumarian Press

Why would British parents risk sending their children to safety over submarine-infested waters? How would American and Canadian families and public respond to them? What adventures would the children experience and what would be the long-term effect on their lives and on attitudes on both sides of the Atlantic? This book sheds light on an aspect of World War II that is little known on either side of the Atlantic. It is a tale that is at times moving, often humorous, evoking an authentic picture of life and attitudes sixty years ago. It is a saga of separation, a story of unashamed patriotism, and an important and very readable contribution to the literature of World War II. Innumerable volumes have been written about the transatlantic relationship, but here is a book that goes to its heart, the unbreakable emotional bonds that stretch across a vast ocean. Neither sentimental nor mawkish, Michael Henderson has captured the essence of this enduring, moving, wartime saga. Raymond Seitz, US Ambassador to Britain 1991-1994. Those of my generation, born towards the end of the war, are often haunted by the thought of what might have happened had we been just a little older. Michael Henderson tells us in a fascinating narrative, filled with adventure, drama and sadness of children taken from their parents to a foreign land for their own safety. One of the things I liked most about this book is the light it casts on some of the nooks and crannies of war-time North American life. Sir Christopher Meyer, UK Ambassador to the US 1997-2003

See You After the Duration: The Story of British Evacuees to North America in World War II: Foreword by Sir Martin Gilbert

Biographies & Memoirs

Community & Culture

America Star Books

'For those who fear the worst for the sport they love, this is like cool, clear water for a man dying of thirst. It's barnstorming, coruscating stuff, and as fine a book about the game as you'll read for years' Mail on Sunday 'Charming . . . a threnody for a vanished and possibly mythical England' Sebastian Faulks, Sunday Times 'Lyrical . . . [Henderson's] pen is filled with the romantic spirit of the great Neville Cardus . . . This book is an extended love letter, a beautifully written one, to a world that he is desperate to keep alive for others to discover and share. Not just his love of cricket, either, but of poetry and classical music and fine cinema' The Times 'To those who love both cricket and the context in which it is played, the book is rather wonderful, and moving' Daily Telegraph 'Philip Larkin's line 'that will be England gone' is the premise of this fascinating book which is about music, literature, poetry and architecture as well as cricket. Henderson is that rare bird, a reporter with a fine grasp of time and place, but also a stylist of enviable quality and perception' Michael Parkinson Neville Cardus once said there could be no summer in England without cricket. The 2019 season was supposed to be the greatest summer of cricket ever seen in England. There was a World Cup, followed by five Test matches against Australia in the latest engagement of sport's oldest rivalry. It was also the last season of county cricket before the introduction in 2020 of a new tournament, The Hundred, designed to attract an audience of younger people who have no interest in the summer game. In That Will Be England Gone, Michael Henderson revisits much-loved places to see how the game he grew up with has changed since the day in 1965 that he saw the great fast bowler Fred Trueman in his pomp. He watches schoolboys at Repton, club cricketers at Ramsbottom, and professionals on the festival grounds of Chesterfield, Cheltenham and Scarborough. The rolling English road takes him to Leicester for T20, to Lord's for the most ceremonial Test match, and to Taunton to watch an old cricketer leave the crease for the last time. He is enchanted at Trent Bridge, surprised at the Oval, and troubled at Old Trafford. 'Cricket,' Henderson says, 'has always been part of my other life.' There are memories of friendships with Ken Dodd, Harold Pinter and Simon Rattle, and the book is coloured throughout by a love of landscape, poetry, paintings and music. As well as reflections on his childhood hero, Farokh Engineer, and other great players, there are digressions on subjects as various as Lancashire comedians, Viennese melancholy and the films of Michael Powell. Lyrical and elegiac, That Will Be England Gone is a deeply personal tribute to cricket, summer and England.

That Will Be England Gone: The Last Summer of Cricket

Professionals & Academics

Constable

That Will Be England Gone

Sports & Outdoors

Biographies

In All Her Paths Are Peace, Michael Henderson portrays maverick women whose daring acts have made a difference. He relates their global and gripping stories, depicting the practical yet often risky steps each woman took to resolve the conflict facing her. These innovators come from diverse lifestyles, but as they choose their separate paths, they all light the way to peace.

All Her Paths Are Peace: Women Pioneers in Peacemaking (Kumarian Press Books for a World That Works)

Politics & Social Sciences

Women's Studies

In All Her Paths Are Peace, Michael Henderson portrays maverick women whose daring acts have made a difference. He relates their global and gripping stories, depicting the practical yet often risky steps each woman took to resolve the conflict facing her. These innovators come from diverse lifestyles, but as they choose their separate paths, they all light the way to peace.

Kumarian Pr

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