Interpersonal Skills argues that a distinguishing factor between the successful and unsuccessful manager is his or her level of interpersonal competence. Research has demonstrated that people who are able to consciously manage the way they relate to others are much more successful in terms of achieving their goals. With this in mind, the book aims at increasing our awareness of those techniques which will help us to manage working relationships more effectively. John Hayes uses practical examples and illustrations to explain how we can learn to read the actual or potential behavior of others and use this knowledge to our advantage in the workplace. Some of skills examined in detail are listening to nonverbal messages, information-getting, explaining, presenting, helping, influencing negotiating, and working with groups.

Interpersonal Skills: Goal Directed Behaviour at Work (People & Organizations)

Hayes, John

Business & Money

Garland Science

The third edition of Computer Architecture and Organization features a comprehensive updating of the material-especially case studies, worked examples, and problem sets-while retaining the book's time-proven emphasis on basic prinicples. Reflecting the dramatic changes in computer technology that have taken place over the last decade, the treatment of performance-related topics such as pipelines, caches, and RISC's has been expanded. Many examples and end-of-chapter problems have also been added.

Computer Architecture and Organization

McGraw-Hill Science/Engineering/Math.

A fascicule of the Attic black figure wares and related wares in the collection of the Royal Ontario Museum.

CVA Canada, Fasc 1, Royal Ontario Museum (Toronto)

Crafts, Hobbies & Home

Crafts & Hobbies

David Brown Book Company

A core textbook for all modules in Change Management, John Hayes examines and applies all of the key theories on change to organisational settings. Diagnostic tools and immersive learning exercises enable students to identify change and experience various outcomes based on real-world scenarios. The unique experiential learning exercises allow students to reflect on their own experiences of change. Hayes strikes a balance between theory and practice by examining the key theories on change and applying those theories to organisational settings to demonstrate how organisations can develop practical tools to help implement change. Key Features • Blend of theory and practice • Breadth of coverage • Experiential learning exercises - allow students to play the role of a consultant and diagnose a need for change • Case studies • Diagnostic tools to help students grasp the practical techniques • Accessible - especially for those with no prior knowledge of change management theory • A comprehensive companion website NEW for the 3rd Edition • 2 colour design • 5 new chapters covering the latest developments • New thinking assignments • 12 new cases from a range of countries including Denmark, The Netherlands, India, China, USA, Germany and from a range of sectors (NGOs, not-for-profit, large and small companies, multi-national organisations, public and private sector) • New chapter on sustainability addresses how to make change 'stick' and how to 'spread' good practice through the organisation • Increased depth • Improved signposting and cross-referencing helps link the material together making it easier for students to see how everything fits together Companion Website: http://www.palgrave.com/business/hayes3/

The Theory and Practice of Change Management: Third Edition

Management & Leadership

PALGRAVE~MACMILLAN

This profusely illustrated book introduces the general reader to the cultural achievements and heritage of the Arabs. Its main topics are the Arab role in Islamic culture, literature, philosophy and history, architecture and art, the exact sciences, life sciences, mechanical technology, trade and commerce. This new edition contains a chapter on Arabic music, including additional photographs and line drawings of instruments and scores. Other sections have been updated and the Guide to Further Reading has been greatly expanded. The cloth edition contains over 90 full-color illustrations. These are reproduced in black and white in the paperback edition.

Genius of Arab Civilization 2/e: Source of Renaissance

History

World

Mit Pr

The Theory and Practice of Change Management

The Theory and Practice of Change Management provides an examination of the key theoretical perspectives on organizational change. It clearly demonstrates how the various themes can be applied within organizations to deal with the issues arising from organizational change. In-text exercises help students to reflect on their own experiences to explore how the various theories can be practically applied to provide a range of approaches to solve problems associated with change. The Theory and Practice of Change Management provides an examination of the key theoretical perspectives on organizational change. It clearly demonstrates how the various themes can be applied within organizations to deal with the issues arising from organizational change. In-text exercises help students to reflect on their own experiences to explore how the various theories can be practically applied to provide a range of approaches to solve problems associated with change.

The Theory and Practice of Change Management provides an examination of the key theoretical perspectives on organizational change. It clearly demonstrates how the various themes can be applied within organizations to deal with the issues arising from organizational change. In-text exercises help students to reflect on their own experiences to explore how the various theories can be practically applied to provide a range of approaches to solve problems associated with change.

Palgrave HE UK

Intended as guide and textbook for those coming new to Old Testament study, and to provide clear directions for those puzzled by the complexity of the subject, this book sets out simply and clearly the basic issues, problems and methods of approach in current Old Testament scholarship.Dr Hayes begins by describing the development of the Hebrew Bible and how it came to exist in different canonical forms. After an account of the nature of textual criticism, he then gives a brief history of the development of Old Testament study and the problems faced by its pioneers. A full chapter is devoted to the use of form criticism in connection with the Old Testament literature, and then detailed attention is paid to each of its main categories: the Pentateuch, the historical books, Israelite prophecy, the Psalms, Israelite wisdom literature, and Jewish apocalyptic.Bibliographies are provided for each chapter, giving books for further study, and tables and summaries consolidate explanations which are notable for their lucidity. All technical terms are explained on their first appearance, and justice is done to views differing from those of the author.

An Introduction to Old Testament Study

Religion & Spirituality

Hymns Ancient & Modern Ltd

Interpersonal skills are goal-directed behaviours used in face-to-face interactions, which are effective in bringing about a desired state of affairs.John Hayes argues that a distinguishing factor between the successful and unsuccessful manager is his or her level of interpersonal competence. Research has demonstrated that people who are able to consciously manage the way they relate to others are much more successful in terms of achieving their goals. With this in mind Interpersonal Skills  aims at increasing our awareness of those techniques which will help us to manage working relationships more effectively. The author explains clearly, using practical examples and illustrations, how we can learn to read the actual or potential behaviour of others around us and use this knowledge to our advantage in the workplace.John Hayes suggests techniques for improving management performance in a number of key areas:* Listening and interpreting non-verbal messages* Information-getting and presenting* Negotiating and influencing* Working in group situations

Interpersonal Skills: Goal Directed Behaviour at Work

Routledge

Are managers helpers? This book argues they should be. It is designed to help managers develop the helping skills vital for successful management. Using a six-stage model of helping, the author identifies key skills which can help managers to empower themselves and others: self awareness; establishing rapport and building relationships; listening and empathy; probing for information; identifying themes and seeing the bigger picture; giving feedback; and challenging assumptions. Readers are encouraged to develop and practice these skills through a range of self-assessment exercises. The workbook format should enable managers to monitor certain important aspects of their behaviour and improve the effectiveness of their helping interventions.

Developing the Manager As a Helper (Self-Development for Managers)

Cengage Learning EMEA

See the best price to sell, buy, or rent books by Hayes, John. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Hayes, John

See the best price to sell, buy, or rent books by Hayes, John. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Interpersonal Skills: Goal Directed Behaviour at Work (People & Organizations)

Computer Architecture and Organization

CVA Canada, Fasc 1, Royal Ontario Museum (Toronto)

The Theory and Practice of Change Management: Third Edition

Genius of Arab Civilization 2/e: Source of Renaissance

The Theory and Practice of Change Management

The Theory and Practice of Change Management

An Introduction to Old Testament Study

Interpersonal Skills: Goal Directed Behaviour at Work

Developing the Manager As a Helper (Self-Development for Managers)