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Bangalore Tiger

Business & Money

Hamm, Steve

Biography & History

Tata McGraw-Hill Publishing Co

Of all the tech tigers in India, Wipro is one of a handful that stands out from the pack. In the past five years, it has become one of the most accomplished tech services providers in the world, delivering business value through a combination of process excellence, quality frameworks, and service delivery innovation. Totally dedicated to customer satisfaction, Wipro is known to go above and beyond to make customers happy. It’s a move that’s paid off handsomely, with a 24 percent operating profit in its tech services division―more than twice the industry average. Bangalore Tiger is the story of Wipro’s transformation and its impact on the tech services industry and the rules of global competition. BusinessWeek senior writer Steve Hamm takes you inside the halls of this transnational phenomenon to reveal the true secrets of Wipro’s superior business: its people, principles, and core competencies. From Wipro’s triumphs to its missteps, Hamm mines a treasure of business lessons, explaining how and, more important, why it is necessary to: <ul>
<li>Expand quickly without stumbling </li>
<li>Follow the new rules for outsourcers </li>
<li>Innovate every day―or else </li>
<li>Be obsessive about customers </li>
<li>Motivate employees the Wipro way </li>
<li>Plan three years ahead to prepare for rapid growth</li>
</ul>
Hamm also gives you a rare glimpse into the mind of Wipro’s charismatic chairman and thought leader, Azim Premji. Guiding Wipro’s growth every step of the way, Premji was one of the first business leaders in India to decree that his company would not pay bribes. You’ll see how his adoption of world-class business processes helped Wipro thrive―and how Wipro is helping to fulfill his dream of a better educated, more prosperous India. Removing the shroud of secrecy around Indian management principles, Hamm provides a real-world blueprint for operating a successful transnational organization, as viewed through the eye of the Bangalore Tiger.

Bangalore Tiger: How Indian Tech Upstart Wipro is Rewriting the Rules of Global Competition

McGraw=Hill

Personal computing has reshaped economies and industries, and is transforming how we express ourselves and relate to one another. The most personal of personal computers are the portables. We carry these gadgets with us wherever we go, whether they’re laptops, smartphones, or the coolest new Web-surfing devices. The Race for Perfect tells the story of two generations of entrepreneurs, designers, and engineers as they have struggled to make ever-better portables. Steve Hamm takes the reader into a world where inspiration, design, engineering, and marketing come together to produce wave upon wave of the innovative products that we love to talk about and use. From the earliest days of portable computing, 40 years ago, entrepreneurs and designers have pushed forward relentlessly in a quest to create the perfect device. Their efforts have produced a few fabulous successes and many failures. But they never give up. They’re driven by the basic rule of the tech industry: innovate or die. In addition to a fascinating read, The Race for Perfect offers valuable lessons for business people in any industry, revealing how they must INNOVATE constantly to differentiate their products CREATE design principles that are timeless INTEGRATE design and engineering so products are both useful and fun to use IMPROVE quality and convenience without compromise TAP social networks to turn customers into fans At the center of this tale is the story of a single product, Lenovo’s ThinkPad X300 laptop. Lenovo, the first Chinese company to seek to establish a global consumer brand, bought IBM’s PC division in 2005 primarily to get the company’s storied ThinkPad laptops. The X300 was conceived as a “halo” product that would draw customers to Lenovo’s entire line. Woven through The Race for Perfect is a case study of how this ambitious company, with teams in Japan, the United States, and China, marshaled its resources to pursue laptop perfection. As X300 came close to the finish line, it collided head-on with Apple’s super-slim MacBook Air―-with surprising results.

The Race for Perfect: Inside the Quest to Design the Ultimate Portable Computer

Management & Leadership

Thomas J Watson Sr’s motto for IBM was THINK, and for more than a century, that one little word worked overtime. In Making the World Work Better: The Ideas That Shaped a Century and a Company , journalists Kevin Maney, Steve Hamm, and Jeffrey M. O’Brien mark the Centennial of IBM’s founding by examining how IBM has distinctly contributed to the evolution of technology and the modern corporation over the past 100 years. The authors offer a fresh analysis through interviews of many key figures, chronicling the Nobel Prize-winning work of the company’s research laboratories and uncovering rich archival material, including hundreds of vintage photographs and drawings. The book recounts the company’s missteps, as well as its successes. It captures moments of high drama – from the bet-the-business gamble on the legendary System/360 in the 1960s to the turnaround from the company’s near-death experience in the early 1990s. The authors have shaped a narrative of discoveries, struggles, individual insights and lasting impact on technology, business and society. Taken together, their essays reveal a distinctive mindset and organizational culture, animated by a deeply held commitment to the hard work of progress. IBM engineers and scientists invented many of the building blocks of modern information technology, including the memory chip, the disk drive, the scanning tunneling microscope (essential to nanotechnology) and even new fields of mathematics. IBM brought the punch-card tabulator, the mainframe and the personal computer into the mainstream of business and modern life. IBM was the first large American company to pay all employees salaries rather than hourly wages, an early champion of hiring women and minorities and a pioneer of new approaches to doing business--with its model of the globally integrated enterprise. And it has had a lasting impact on the course of society from enabling the US Social Security System, to the space program, to airline reservations, modern banking and retail, to many of the ways our world today works. The lessons for all businesses – indeed, all institutions – are powerful: To survive and succeed over a long period, you have to anticipate change and to be willing and able to continually transform. But while change happens, progress is deliberate. IBM – deliberately led by a pioneering culture and grounded in a set of core ideas – came into being, grew, thrived, nearly died, transformed itself… and is now charting a new path forward for its second century toward a perhaps surprising future on a planetary scale.

Making the World Work Better: The Ideas That Shaped a Century and a Company

Maney, Kevin

O'Brien, Jeffrey M.

IBM Pr

We are crossing a new frontier in the evolution of computing and entering the era of cognitive systems. The victory of IBM's Watson on the television quiz show Jeopardy! revealed how scientists and engineers at IBM and elsewhere are pushing the boundaries of science and technology to create machines that sense, learn, reason, and interact with people in new ways to provide insight and advice. In Smart Machines, John E. Kelly III, director of IBM Research, and Steve Hamm, a writer at IBM and a former business and technology journalist, introduce the fascinating world of "cognitive systems" to general audiences and provide a window into the future of computing. Cognitive systems promise to penetrate complexity and assist people and organizations in better decision making. They can help doctors evaluate and treat patients, augment the ways we see, anticipate major weather events, and contribute to smarter urban planning. Kelly and Hamm's comprehensive perspective describes this technology inside and out and explains how it will help us conquer the harnessing and understanding of "big data," one of the major computing challenges facing businesses and governments in the coming decades. Absorbing and impassioned, their book will inspire governments, academics, and the global tech industry to work together to power this exciting wave in innovation.

Smart Machines: IBM's Watson and the Era of Cognitive Computing (Columbia Business School Publishing)

Kelly III, John

Columbia Business School Publishing

When the world reemerges from the COVID-19 pandemic, it seems likely that it will have transformed irrevocably. Can societies already reeling from climate change, income inequality, and structural racism change for the better? Does the shock of the pandemic offer an opportunity to pivot to a more sustainable way of life? Early in the crisis, a global volunteer collaboration called Pivot Projects was formed to rethink how the world works. Some members are experts in the sciences and the humanities; others are environmental activists or regular people who see themselves as world citizens. In The Pivot, the journalist Steve Hamm--who embedded in the enterprise from the start--explores their efforts and shows how their approach provides a model for achieving systemic change. Chronicling the group's progress along an uncharted path, he shows how people with a variety of skills and personalities collaborate to get things done. Through their work, Hamm examines some of today's most important technologies and concepts, such as systems thinking and modeling, complexity theory, artificial intelligence, and new thinking about resilience. The book features vivid, informal profiles of a number of the group's members and brings to life the excitement and energy of dynamic, smart people trying to change the world. Part journal of a plague year and part call to action, The Pivot tells the remarkable story of a collaborative experiment seeking to make the world more sustainable and resilient.

The Pivot: Addressing Global Problems Through Local Action

Economics

Overwhelmed by the many business and marketing ideas, tactics, programs, and products that constantly fly into your inbox or show up in your stream on social media?
Confused by all the many options, because you have no idea which one to chose that will truly move your business forward? 
Stressed from all the effort trying different processes, only to be disappointed in the results? 
What if there was another way?
What if the number one way to double your income in your small business was right in front of you..You just can't see it? 
Why does the answer seem invisible or elusive?
Because we are too busy working in the business rather than on the business. There is no time to sort through all the great ideas and strategies presented both offline and online to figure out the fastest path to grow your business and increase revenues. 
This book is a how-to guide for implementing proven strategies from local, national, and international experts to do just that.
We firmly believe that “Most people don’t need to be taught, they just need to be reminded!” – Unknown. May this book remind you of some great small business tips and ideas you perhaps have forgotten and spur you to commit to take small continuous steps to double your business.

17 Legal Ways to Double Your Income: Actionable tips from local, national, and international experts that can help you double your income

Hall, Lisa

Needham, Diana M.

Hadden, Earl

Snider, Marie

Flowers, Leslie

Bernstein, Randy

Clifton, Christine

Manson, Frank

Industries

Needham Business Consulting

A leader in the data economy explains how we arrived at AI--and how we can navigate its future In The Datapreneurs, Bob Muglia helps us understand how innovation in data and information technology have led us to AI--and how this technology must shape our future. The long-time Microsoft executive, former CEO of Snowflake, and current tech investor maps the evolution of the modern data stack and how it has helped build today's economy and society. And he explains how humanity must create a new social contract for the artificial general intelligence (AGI)--autonomous machines intelligent as people--that he expects to arrive in less than a decade. Muglia details his personal experience in the foundational years of computing and data analytics, including with Bill Gates and Sam Altman, the CEO of OpenAI, the creator of ChatGPT, and others that are not household names--yet. He builds upon Isaac Asimov's Laws of Robotics to explore the moral, ethical, and legal implications of today's smart machines, and how a combination of human and machine intelligence could create an era of progress and prosperity where all the people on Earth can have what they need and want without destroying our natural environment. The Datapreneurs is a call to action. AGI is surely coming. Muglia believes that tech business leaders, ethicists, policy leaders, and even the general public must collaborate answer the short- and long-term questions raised by its emergence. And he argues that we had better get going, because advances are coming so fast that society risks getting caught flatfooted--with potentially disastrous consequences. &nbsp;

The Datapreneurs: The Promise of AI and the Creators Building Our Future

Muglia, Bob

Peakpoint Press

Rise of the Data Cloud

Slootman, Frank

AuthorHouse

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