<p>Presenting the accumulated wisdom of one of the world’s foremost quality professionals, Process Management Excellence offers clear and thorough explanations of the critical tools for creating organizational excellence. In this first book of the comprehensive Five Pillars of Organizational Excellence series, respected authority H. James Harrington explains how to manage processes within a work team as well as those that flow across departments. Inside you’ll find specifics on: </p>
<li>The team approach to continuous improvement </li>
<li>The micro-level approach to process management </li>
<li>The macro-level approach to process management </li>
<li>Systematic process breakthrough methodologies </li>
<li>Total Six Sigma </li>
<li>Process maturity grid </li>
<li>And much more!<br><br> The Five Pillars of Organizational Excellence series includes Process Management Excellence, Project Management Excellence, Change Management Excellence, Knowledge Management Excellence, and Resource Management Excellence. The processes discussed in each book are designed to permanently change an organization by fostering a learning culture while maintaining the procedures and structure that ensure optimum performance. Managing all five pillars simultaneously is the key to success.</li>

Process Management Excellence: The Art of Excelling in Process Management (Five Pillars of Organizational Excellence)

Business & Money

H. J. Harrington

Management & Leadership

Paton Press

Presenting the accumulated wisdom of two of the world’s foremost quality professionals, Project Management Excellence offers clear and thorough explanations of the critical tools for creating organizational excellence. In this second book of the comprehensive Five Pillars of Organizational Excellence series, respected authorities H. James Harrington and Thomas McNellis explain how to use project management tools to effectively integrate projects into your organization’s total operations. Inside you’ll find specifics on: * Project operating structure * The twelve project management process areas * The project management lifecycle: initiation, planning, execution, control, and closeout * Project management body of knowledge (PMBOK) tools and techniques * And much more! The Five Pillars of Organizational Excellence series includes Process Management Excellence, Project Management Excellence, Change Management Excellence, Knowledge Management Excellence, and Resource Management Excellence. The processes discussed in each book are designed to permanently change an organization by fostering a learning culture while maintaining the procedures and structure that ensure optimum performance. Managing all five pillars simultaneously is the key to success.

Project Management Excellence: The Art of Excelling in Project Management

Change Management Excellence: The Art of Excelling in Change Management

Resource Management Excellence

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Books by H. J. Harrington