Challenging traditional attitudes about retaining workers, author and consultant Gregory P. Smith outlines the new rules for dealing with worker shortages, the high cost of turnover, a diminished work ethic, managing a diverse workforce, and the increased importance of job satisfaction. At a time when the workplace environment is critical to keeping workers, here are proven ideas for having fun, communicating, rewarding employees, and building loyalty. The author provides practical solutions that will help companies: **Create great attitudes for making workers more reliable. **Increase motivation and creativity to keep top people from jumping ship. **Develop a flexible environment to boost productivity and satisfaction. **Respond to changes while making continual improvements. **Generate profits through increased customer satisfaction. **Save money by not having to replace workers. The author also provides specific action steps to address such problems as absenteeism, getting teams to work together, and turning performance appraisals into positive opportunities. Using examples from innovative companies such as Earthlink, USAA Insurance, and Disney World, and comments from workers in all kinds of workplaces, this guide will help managers and human resource experts be more effective in changing times.

Here Today, Here Tomorrow: Transforming Your Workforce from High-Turnover to High-Retention

Business & Money

Gregory P. Smith

Management & Leadership

Dearborn Trade

This book provides over 230 tips and dynamic ideas that will quickly boost team performance, raise employee motivation, and improve customer service. Based on proven concepts, the ideas in this book will show people how to achieve measurable, bottom-line performance improvement results in a short period of time. The unique design of this book makes it easy for busy people to pick out the appropriate tip or technique that best suits their particular situation. You will learn how to use employee involvement and reward and recognition programs that harness the creative abilities and generate positive results. The combined effect will help transform businesses and quickly enhance their performance and create a foundation of sustained improvement, change, employee retention, and innovation. Learn how to initiate innovative team programs such as Idea Campaigns, Idea Olympics, and other initiatives making work efficient, fun, and productive.

TNT: Dyanamic Ideas to Reward, Energize & Motivate Your Teams

CYC International Publications

Product Description The Supervisors Passport to Success has been especially designed for busy managers and supervisors who need quick and accurate answers to demanding workplace issues they face everyday. This book provides procedures, answers, and steps to follow in a succinct and time-saving fashion. About the Author Greg Smith is the founder and Lead Navigator of Chart Your Course International Inc. As a business strategist, he helps executives and business owners accelerate individual and organizational performance and navigate through increasing rates of change. He helps design strategies and processes to grow organizations and implements business initiatives creating clearer direction, increased profitability, stronger executive teams, improved communication and happier and more productive employees. He has addressed organizations in 26 countries. Some of his clients include Malcolm Baldrige National Quality Award winners and the Fortune magazine's Top 100 Best Places To Work. Greg worked for the Army Surgeon General as a senior consultant responsible for quality management and strategic planning for the entire U.S. Army Medical Department. In addition, he served on the Board of Examiners for the Malcolm Baldrige National Quality Award, the nation's highest honor for business excellence presented by the President of the United States. Smith believes the pen is mightier than the sword. He has written and published over 350 articles and nine books including his latest, Fired Up! Leading Your Organization to Achieve Exceptional Results. He has appeared on numerous television and radio programs including Bloomberg Business News and PBS television. He has received many awards and honors including being listed in Harvard University's Profiles in Business and Management: An International Directory of Scholars and Their Research. The Human Resource Executive magazine selected him as one of the nation s Top 10 Rising Stars in Human Resource Management. Other awards include the Legion of Merit from the U.S. Army, the Order of Military Medical Merit, and the Eagle Scout award. He is listed in the Who's Who of Professional Speaking, and holds both a B.S. degree from North Georgia College and State University and an M.S. degree in Human Resource Management from Troy State University.

Supervisor's Passport to Success: A Quick and Easy Guide to Managing People

Chart Your Course Publications

As the economy is improving, businesses are again placing major importance on employee retention. Money and benefits are important, but the majority of people leave for other reasons and most of those reasons are preventable. The author has spent 10 years interviewing and researching best practices that not only lead to high retention, but also help people become productive as possible. This book provides tons of practical advice, tips, case studies, suggestions, and examples from a wide range of businesses and industries. Unique from other books on the market today, this book provides tried and true practices that will quickly transform your place of business. The book is divided into eight sections, each focusing on a key element of employee retention. This is a great resource for organizational leaders and managers who need practical ideas that can be applied quickly. No matter what industry you work in, this book provides solutions to attract and retain your best employees and help you become an employer of choice.

401 Proven Ways to Retain Your Best Employees

CYC Publications

Are Your People Fired Up or are They Just Showing Up for Work? Organizations need everyone to contribute their best. Fired Up! is a leadership book designed to show executives, business owners and leaders how to boost performance and create a high energy work culture from the bottom to the top. You will learn how to accelerate individual and organizational performance creating a dynamic place to work that makes more money, generates higher sales and provides outstanding service to your customers and workers alike. People have the capacity of performing at a higher level. They want to be part of something bigger than themselves. The challenge for leaders and managers is to discover how to tap into those talents and create a positive culture at work. This is especially true today when morale in the workplace is lower than ever before. A 2010 survey conducted by the Conference Board showed only 45 percent of Americans are satisfied with their work. This is the lowest level ever recorded by the Conference Board in more than 22 years of research. This book provides you dozens of tips and strategies on improving performance, motivating your people to new levels, and illustrates innovative ways to grow your business, increase sales and capture new customers. These new ideas and concepts will take you and your organization to the next performance level and help you achieve measurable, bottom-line improvement results immediately. As a result you will be able to adapt to changing trends and manage shifts in markets, competition and customer preferences. A comprehensive range of practical and highly effective leadership tools and approaches are included to help you: --Boost performance and generate bottom-line results --Harness the creative talents and skills of your workforce --Inspire and lead people to sustained high performance --Shift people from status quo to total commitment --Solve problems in an innovative and creative way --Build ownership among all employees --Create customer loyalty that adds to a healthy profit margin

Fired Up! Leading Your Organization to Achieve Exceptional Results

Chart Your Course International