The influential New York Times bestselling authors—the “apostles of appreciation” Chester Elton and Adrian Gostick—provide managers and executives with easy ways to add more gratitude to the everyday work environment to help bolster moral, efficiency, and profitability. Workers want and need to know their work is appreciated. Showing gratitude to employees is the easiest, fastest, most inexpensive way to boost performance. New research shows that gratitude boosts employee engagement, reduces turnover, and leads team members to express more gratitude to one another—strengthening team bonds. Studies have also shown that gratitude is beneficial for those expressing it and is one of the most powerful variables in predicting a person’s overall well-being—above money, health, and optimism. The WD-40 Company knows this firsthand. When the leadership gave thousands of managers training in expressing gratitude to their employees, the company saw record increases in revenue.
Despite these benefits, few executives effectively utilize this simple tool. In fact, new research reveals “people are less likely to express gratitude at work than anyplace else.” What accounts for the staggering chasm between awareness of gratitude’s benefits and the failure of so many leaders to do it—or do it well? Adrian Gostick and Chester Elton call this the gratitude gap. In this invaluable guide, they identify the widespread and pernicious myths about managing others that cause leaders to withhold thanks.
Gostick and Elton also introduce eight simple ways managers can show employees they are valued. They supplement their insights and advice with stories of how many of today’s most successful leaders—such as Alan Mulally of Ford and Hubert Joly of Best Buy—successfully incorporated gratitude into their leadership styles.
Showing gratitude isn’t just about being nice, it’s about being smart—really smart—and it’s a skill that everyone can easily learn.

Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results

Business & Money

Gostick, Adrian

Elton, Chester

Business Culture

Harper Business

Executive coaches and #1 bestselling authors of All In and The Carrot Principle offer insight and advice in this practical eight-step guide both managers and employees can use to reduce work anxiety in the office and at home. Have you ever dreaded Sunday night, got a pit in your stomach on the way to work, or had your heartbeat speed up at the sound of your boss's voice If so, you may have had anxiety at work. In this empathetic and wise guide, executive coaches and gurus of gratitude Adrian Gostick and Chester Elton explore the causes of workplace stress and anxiety and the management practices that have proven successful in reducing tension and cultivating calm. If you're a manager, how do you keep up with demands while creating a stress-free work atmosphere How can you spot rising anxiety levels in your people If your employees feel overwhelmed or worried about the future, what can you do to ease their concerns How do you engage in productive conversations about emotions in uncertain times Anxiety at Work builds on the authors' vast knowledge and experience working with the leadership teams of some of the world's most successful organizations to offer effective strategies that can make any workplace better, helping supervisors and their employees:&nbsp; <ul> <li>Weather uncertainty</li> <li>Balance overload</li> <li>Beat perfectionism</li> <li>Build confidence</li> <li>Create and sustain an environment that fosters resilience</li> <li>Strengthen strong social bonds</li> </ul> In today's volatile, fast-paced, and ever-changing global climate, organizations and their employees are under more pressure than ever to perform. Anxiety at Work shows how everyone at all levels can work together to build an environment that fosters camaraderie, productivity, and calm.

Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done

Management & Leadership

Calling for the need for strategic employee recognition, a business consultant argues that the key to a successful company lies in a workforce of happy, content, and more productive and profitable employees, explaining why many companies fail to recognize that people are their most valuable asset and the implications of that approach for one's business.

Objetivo: Zanahoria (Spanish Edition)

Grijalbo

The Levity Effect uses serious science to reveal the remarkable power of humor and fun in business. Science proves it?fun is good for business! Based on ten years of extensive research, the authors argue against business tradition to reveal the powerful bottom-line benefits of leading with levity. With interviews, exercises, and case studies, the book reveals how humor in the workplace will help you communicate messages, build camaraderie, and encourage creativity for a better workplace and bigger profits.

The Levity Effect: Why It Pays to Lighten Up

Christopher, Scott

wiley

Praise for The Invisible Employee "A gem of a book . . . finding that workers who are recognized are more productive, have fewer on-the-job accidents, and translate their satisfaction into customer satisfaction." ―Financial Post "There is magic in this book. Whether you are looking for a few good tips to keep a good thing going or need to recapture the very essence of a productive workplace, The Invisible Employee provides valuable lessons nestled among the pages of a clever and compelling story." ―Stephen C. Lundinbestselling coauthor of Fish! "Gostick and Elton's simple-to-understand and teachable approach of setting and supporting core values and recognizing and celebrating those behaviors can be a very effective management technique for creating a committed and engaged workforce of 'visible employees.' This is a culture no organization can afford to be without." ―Michael R. LoseyPresident, World Federation of Personnel Management Associations "The basic principles detailed in The Invisible Employee are simple yet profound: (1) setting a guiding vision, (2) seeing employees supporting that vision, and (3) praising and celebrating that behavior. Engaging our entire staff by using these principles helps Friendly's provide great memories for our guests." ―John L. CutterCEO and President, Friendly's Ice Cream Corporation "The Invisible Employee is a very inventive and original book. Combining facts that will surprise you and a fable that will fascinate you, Gostick and Elton have crafted a book that educates and entertains. The Invisible Employee is a wonderful read with a powerful message, and I highly recommend it to leaders at all levels." ―Jim Kouzescoauthor of The Leadership Challenge

The Invisible Employee: Using Carrots to See the Hidden Potential in Everyone

"There is magic in this book. It is the magic of a form of human engagement that allows you to see and your employees to be seen. Whether you are looking for a few good tips to keep a good thing going or need to recapture the very essence of a productive workplace, The Invisible Employee provides valuable lessons nestled among the pages of a clever and compelling story. A good read and a wise thesis." —Stephen C. Lundin, bestselling coauthor of Fish! 
"Gostick and Elton's simple-to-understand and teachable approach of setting and supporting core values and recognizing and celebrating those behaviors can be a very effective management technique for creating a committed and engaged workforce of 'visible employees.' This is a culture no organization can afford to be without." —Michael R. Losey, past president and CEO, Society for Human Resource Management, and Secretary General, World Federation of Personnel Management Associations "The basic principles detailed in The Invisible Employee are simple yet profound: (1) setting a guiding vision, (2) seeing employees supporting that vision, and (3) praising and celebrating that behavior. Restaurants do not sell merchandise that people can take home, we only sell memories. Engaging our entire staff by using these principles helps Friendly's provide great memories for our guests." —John L. Cutter, CEO and President, Friendly Ice Cream Corporation "The Invisible Employee is a very inventive and original book. Combining facts that will surprise you and a fable that will fascinate you, Adrian Gostick and Chester Elton have crafted a book that educates and entertains. The Invisible Employee is a wonderful read with a powerful message, and I highly recommend it to leaders at all levels." —Jim Kouzes, coauthor of The Leadership Challenge

The Invisible Employee: Realizing the Hidden Potential in Everyone

John Wiley&Sons, Inc.

LEAD WITH CARROTS, NOT STICKS The Carrot Principle reveals the groundbreaking results of one of the most in-depth management studies ever undertaken, showing definitively that the most successful managers provide their employees with frequent and effective recognition. Drawing on case studies from leading companies including Disney, DHL, KPMG and Pepsi Bottling Group, bestselling authors Gostick and Elton show how the transformative power of purposebased recognition produces astonishing results. And they show how great managers motivate employees to excel by offering constructive praise and meaningful rewards, and in doing so achieve higher: 
<ul>
<li>Productivity</li> <li>Engagement</li> <li>Retention</li> <li>Customer satisfaction</li> </ul>
 This exceptional program, sure to become a modern-day classic, presents the simple steps to becoming a Carrot Principle manager and to building a recognition culture in your organization. Following these simple steps will make you a high performance leader and take your team to a new level of achievement.

The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance

Simon & Schuster Audio

Now the 90,000 managers who attend Carrot Principle seminars each year can use this convenient journaling system to implement the strategy behind the Wall Street Journal bestseller A Carrot a Day. Based on the authors' 10-year study that proves recognition is an incredibly powerful management tool, The Carrot Tracker shows leaders how to drive results by recording each staff member's achievements and planning appropriate recognition moments. The simple act of saying "thank you" in a timely, specific, and frequent way will create a culture of appreciation in which employees are motivated to work harder, focus on company goals, and turn over less—all essentials in this economic climate. Includes thank-you cards to make managers' busy lives even easier.

The Carrot Tracker: The Ultimate Tool for Motivating Your Employees with Recognition

Job Hunting & Careers

Chronicle Books+

What Motivates Me will help readers align the work they do every day, for the rest of their lives, with what truly motivates them. It also includes a code to the Motivators Assessment. This is not a personality test, but a scientifically valid assessment that digs straight to the core of what motivates you at work. The book also features a set of thought-provoking exercises to help readers sculpt their jobs with 60 powerful strategies. After analyzing the results of 850,000 interviews, the authors sought to discover why so many people are not as engaged and energized as they could be at work. They found those who are happiest and most successful are engaged in work that aligns with what motivates them. What Motivates Me offers an extensively tested method to help readers identify their core motivators and figure out the disconnects between their passions and their current work, and guides all those searching for joy and engagement by asking the important questions - What motivates me?” and What can I do about it?”

What Motivates Me: Put Your Passions to Work

The Culture Works

Following the enormous popularity of their bestselling The Carrot Principle, Adrian Gostick and Chester Elton return with a groundbreaking guide to building high-performance teams. The powerful research reported in The Orange Revolution reveals that the true driver of exceptional success for great companies is not a genius CEO. Breakthrough success is driven by a particular breed of breakthrough team that generates its own momentum-a harmonious group of colleagues in the trenches, working passionately together to pursue a shared vision and leading their whole company to a new level. Yet the research also shows that less than twenty percent of teams are working anywhere near their optimal capacity. Based on their extraordinary experience working with leading companies, including Zappos.com, Pepsi Bottling Group, and Madison Square Garden, as well as on a never-before-published 350,000-person study by the Best Companies Group-which issues the Best Places to Work list-Gostick and Elton reveal the five vital characteristics of these great teams and provide a powerful step-by-step prescription for building them. Through remarkable stories from organizations that have used these methods to take teams to the breakthrough level, they show exactly how to ignite the passion and vision to bring about an Orange Revolution.

The Orange Revolution: How One Great Team Can Transform an Entire Organization

Tantor Audio

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