This book is designed to show bartenders how to effectively manage customer behavior in the bar. The relationship between alcohol consumption and problem behavior is carefully explained. Strategies are presented for bartenderrs on how to: provide good, friendly and timely service; keep a constant eye on the entire bar; anticipate problems and to defuse situations.

The Successful Bartender: Putting People Skills to Work

Geoff Colvin & Peter Battistella

Reference

Behavior Associates

See the best price to sell, buy, or rent books by Geoff Colvin & Peter Battistella. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Geoff Colvin & Peter Battistella

See the best price to sell, buy, or rent books by Geoff Colvin & Peter Battistella. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

The Successful Bartender: Putting People Skills to Work